Ali Raza Muljee, Sales Engineer Consultant

Ali Raza Muljee

Sales Engineer Consultant

Electro Industries

Location
India - Mumbai
Education
Diploma, B Com
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

Sales Engineer Consultant at Electro Industries
  • India - Mumbai
  • August 2011 to March 2013

 Responsible for Inside Sales for EIG Meters for the State of Washington and Hawaii.
 Making calls to Customers in these areas to find new Opportunities or Projects.
 Cold Calling and Email Blasts to customers to keep them Up-to Date about our Products.
 Making Quotes and Processing Purchase Orders.
 Scheduling Meetings and Training for the Regional Managers.
 Preparing Daily and Weekly Reports for the Regional Managers.
 Achieve Sales Quota Targets on a Monthly Basis.
 Direct Reporting to the Vice President quarterly with Sales Performance.
 Maintaining Area Forecasts and Project Spreadsheets.
 Attending Training for Sales Skills and Communication.
 Handling Incoming Calls for the Area to answer Sales and technical Questions.
 Helping customers find the right meter for their Projects.
 Adhering to Daily, Weekly and Monthly Targets for contacting customers.

Sales Manager at Computer Depot
  • United Arab Emirates - Dubai
  • November 2007 to July 2011

 Responsible for selling computer hardware as well as peripherals to dealer and corporate accounts.
 Make new accounts; sustain and reactivate old accounts.
 Organize cold calling, sell service accounts and handle orders
 Meet with dealers, national accounts, end-users, and the sales force to define new product requirements and work with product development to document these requirements in product specifications.
 Analyze competitive product offerings in terms of features and benefits as well as price points.
 Determine sales forecasts for proposed new products and justify new product development.
 Review product pricing and gross margin goals for existing products annually and establish new product pricing
 Performed market research surveys on customer needs and requirements.
 Prepared weekly sales reports for the sales team and sales management.

Customer Relationship Officer at Airtel-Bharti
  • India - Mumbai
  • November 2005 to October 2007

 Handle customer inquiries complaints billing questions, and payment extension/service requests. Manage a high volume workload within a deadline-driven environment
 Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures.
 Successful account retention record of 98%.
 Worked with new customers in the development of new accounts and the implementation of new systems.
 Assisted in the development of new policies and procedures.
 Assisted in the training of new customer service representatives and associates.
 Generated repeat business through successful client follow-up.

Education

Diploma, B Com
  • at Rizvi College
  • March 2006

T.Y.B.Com. 2006 Rizvi College, Bandra H.S.C. 2002 Rizvi College, Bandra. S.S.C. 2000 Father Agnel High School, Bandra.

Specialties & Skills

Managing Employees
Accounting
Telephone Skills
Customer Service

Languages

English
Expert