Alisar Osman

1. Management of contractual processes (processing offers, extensions, benefits and entitlements of national staff)
2. Change Agent for the management and resolution of HR queries, conducting training sessions for both national and international staff on usage of the Workday system
3. Management of Staff Separations
4. Coordinating closely with the Head of HR and key stakeholders (including senior management and unit heads) to ensure strategic alignment and effective implementation of benefits and entitlements policies across the organization.
5. Providing strategic guidance on time management policies and systems, supporting managers in optimizing team productivity while ensuring compliance with HR regulations and employee entitlements.
6. Providing expert guidance on complex entitlement cases, ensuring compliance with internal policies while balancing strategic workforce needs.
7. Supporting strategic decision-making by preparing reports and recommendations on entitlements and benefits for senior HR leadership.
8. Supporting Recruitment
9. Cooperating Partners assessment focal point for HR:
o Assessing Organogram, recruitment process, evaluation, training process, personnel files/salaries data.
o Identifying the gaps.
o Proposing the improvement plan to cover all the identified gaps to CPs management.
10. Acting as Officer in Charge for the operations team in the absence of the HR officer
11. Benefits & Entitlements
12. Contract Management

HR Officer - (TDY) - Gaziantep
1. Provide guidance to local Management and training to local HR focal point, supporting and guiding day to day HR activities in consultation with the HR team in Damascus for back up and guidance.
2. In close consultation with the Syria CO recruitment team support the issuance of vacancy announcements and the selection process from A-Z.
3. Support regular recruitment processes and apply the applicable Standard Operating Procedures in place in the Country office while ensuring that local hiring managers are well conversant with these same standard processes. Bring to attention where issues are not fully clear or covered in the SOPs.
4. Manage relationships and provide expert advice with all key stakeholders to maintain focus on outputs and ensure timely completion of the assigned tasks.
5. Ensure timely and proper compilation and screening of expressions of interest as per the set eligibility and selection criteria for the positions assigned.
6. Take the lead and ensure timely preparation and presentation of the necessary documentation for the interviews, review panel discussions and assessments, including weekly statistics, and reports.
7. Participate in regular conference calls and meeting with recruitment team and Head of HR.
8. Maintain statistics and timeline for recruitment cases assigned, support the team with quarterly statistics.
- Benefits & Entitlements

- Contract Management (International Staff)

- Contract Management & Performance Management (National Staff)

1. Publish Vacancy Announcements on job.sy.
2. Complete longlisting of the candidates.
3. Schedule tests for the candidates.
4. Share the candidates answers with the concerned correctors after doing the required coding.
5. Arrange for interviews, and prepare all relevant documentation needed.
6. Attend the interviews as ex-officio and draft the interview report.
7. Circulate the interview report to panel members for signature.
8. Conduct reference check for selected candidates.
9. Create personnelfiles and file allconfidential documentation.
10. Provide HR statistics related to recruitment as requested.
11. Issue contracts for new joiners.

1. Provide admin support during staff recruitment process and clearance of new staff.
2. Organize and manage new employee orientation, on-boarding, and training programs.
3. Recruit and interview potential applicants on experience, skills, and education.
4. Contact applicants references.
5. Answer employee questions and addressing employee concerns with company.
6. Review procedures for employee welfare and health.
7. Ensure that records of attendance, leaves of absence, annual leaves, sick leaves.
8. Process sickness and absence details on HR system.
9. Enter all employees details and information on HR system.
10. Produce monthly reports to monitor absence.
11. Collate job applications for shortlisting, arrange interview schedules.
12. Notify departments of new staff details.
13. Meet with employees & uppers to evaluate employees during & at the end of probation period.
14. Maintain staff files and training records.
15. Update Job Descriptions when needed.

1. Human resources Planning (40 hours).
2. Human resources Training (40 hours).
3. Human resources Welfare (40 hours).
4. Human resources Social Assistance (40 hours).
5. Human resources Payroll (40 hours).
6. Human resources Personnel (40 hours).
7. Human resources Recruitment (40 hours).
8. Human resources Performance (40 hours).

1. Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
2. Design and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
3. Complete operational requirements by scheduling and assigning employees; following up on work results.
4. Keep management informed by reviewing and analyzing special reports; summarizing information.
5. Handle the billing requests.
6. Do Filing & maintaining office records.
7. Interview prospective employees.
8. Evaluate the performance of each staff member.
9. Train new employees in the office procedures and office equipment.

1. Plan, organize, and coordinate recruitment activities; meet with individuals, departments, and committees to define position, selection criteria, timelines, etc.
2. Develop job descriptions and person specifications, prepare job adverts, check application forms, short listing, interview and select candidates.
3. Review recruitment paperwork for completeness and accuracy such as job announcements, interview questions, record sheets.
4. Respond to applicants’ inquiries both orally and in writing.

1. Collect and screening each resume, pass on only the most qualified to manager.
2. Arrange interviews time.
3. Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
4. Support all internal and external HR-related inquiries or requests.
5. Maintain digital and electronic records of employees.
6. Process (as required) weekly and monthly payroll including earning and deductions.
7. Assist with reporting from payroll in line with HR and business requirements.
8. Assist with entering variable overtime and expense payments.
9. Chase line managers for missing information as required.
10. Collate monthly timesheets as required and process in line with company requirements.

1. Responsible of data entry for all markets including all types of products (in store/sold).
2. Issue the documents of each store.
3. Responsible of communication and correspondence between headquarter (Cyprus) and Syria Office.
4. Create personnel files and maintaining all data and changes.