Alison  D’Mello , restaurant supervisor

Alison D’Mello

restaurant supervisor

Moments Group

البلد
الكويت - الكويت
التعليم
دبلوم, Hotel and Restaurant Management
الخبرات
15 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 4 أشهر

restaurant supervisor في Moments Group
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ أبريل 2018

· Responsible for overseeing all front and back of the house for operations of both the outlets of the company.
· Follow the Brand Standard and hygiene standards in every aspect of the job.
· Liaising with customers, employees, suppliers and sales representatives.
· Analyze staff evaluation and feedback to improve the customer’s experience.
· Project future needs for goods, kitchen supplies and cleaning products and order accordingly.
· Seek ways to cut waste and reduce operational costs.
· Train new employees and provide ongoing training for all staff.
· Responsible for preparing duty schedules for both the outlets.
· Planning menus.
· Maintain the professional rapport with the guests as well as with employees.
· Handle the assigned responsibilities smoothly.
· Responsible for overseeing stock levels.
· Responsible for clerical works and filings.
· Attend quarterly P&L meetings.

operations team leader في Poêle Artisan Café & Bakery
  • الكويت - الكويت
  • نوفمبر 2016 إلى مارس 2018

· Assist the Restaurant Supervisor in his duties, responsibilities and day to day operations
· Follow the Brand Standard in every aspect of the job.
· Maintain the professional rapport with the guests as well as with associates.
· Handle the assigned responsibilities smoothly.
· Ensure to deliver the excellent, warm service to the guests.
· Responsible for beverage par stock.
· Responsible for CCG inventory.
· Responsible for batch closing.
· Responsible for cashiering.
· Responsible for paper works and filings.

food and beverage server في Courtyard By Marriott
  • الكويت - الكويت
  • يناير 2013 إلى نوفمبر 2016

· Assist the Restaurant Supervisor in his duties, responsibilities and day to day operations
· Follow the Marriott Brand Standard in every aspect of the job.
· Maintain the professional rapport with the guests as well as with associates.
· Handle the assigned outlet smoothly.
· Ensure to deliver the excellent, warm service to the guests.
· Responsible for beverage par stock.
· Responsible for CCG inventory.
· Responsible for batch closing.
· Responsible for cashiering.
· Responsible for paper works and filings.

food and beverage server في Club Mahindra Emerald palm
  • الهند - مومباي
  • يناير 2012 إلى يناير 2013

· Ensure the smooth operation of Coffee Shop.
· Follow the Brand Standard during operations.
· Responsible for paper works and filings such as errand cards, training papers, inventory and GSS.
· Handling the section and taking care of guests and guest complaints.
· Assist in closing and settling checks.
· Worked as Buffet Guide to explain to the guests about the buffet.

restaurant captain في Akar motels & holiday resorts
  • الهند - مومباي
  • يناير 2010 إلى يناير 2012

· Deliver in Room Dining orders following company standards and time frames.
· Follow the Brand Standard in every aspect of job.
· Do up selling where possible.
· Responsible for the tray retrieval from guest rooms.
· Be a team player and assist the team in achieving targets.
· Taking care of pool bar & pool side orders.

waiter في Club Mahindra Varca Beach
  • الهند - مومباي
  • يونيو 2009 إلى يناير 2010

· Assist the Room Service team in daily operations.
· Responsible for clearing room service trays on time.
· Deliver room service orders as per hotel standards.
· Following the brand standards, working as a team.

waiter في Bay watch resort
  • الهند - مومباي
  • أغسطس 2008 إلى ديسمبر 2008

· Setting up of the Restaurant and Room Service areas
· Taking orders and placing them
· Barking the orders
· Basic beverage Service

الخلفية التعليمية

دبلوم, Hotel and Restaurant Management
  • في Goa University
  • أكتوبر 2008

Specialties & Skills

Decision Making
Bartending
Leadership
problem solving skills
Time Management
Microsoft
Problem solving
Team management

اللغات

الانجليزية
متمرّس
الهندية
متوسط