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Ali Ahmed, Sales and Technical Support

Ali Ahmed

Sales and Technical Support·Perladia General Trading,

United Arab Emirates

Diploma, Medical Instrumentation Engineering

Work experience

Total years of experience: 7 years, 1 months

Sales and Technical Support

October 2025 - Present

Perladia General Trading,

Dubai, United Arab Emirates

October 2025 - Present

• Support the sourcing and supply of forensic and medical laboratory equipment.
• Assist in turnkey forensic laboratory projects, including coordination with suppliers and technical
teams.

Company industry:
Distribution, Supply Chain & Logistics

Biomedical Sales Engineer

April 2021 - Present

Biosusmet

Dubai, United Arab Emirates

April 2021 - Present

Self-employed biomedical sales and service professional specializing in medical devices and consumables.
Provided sales, installation, maintenance, and after-sales support to healthcare providers, while building strong client relationships and ensuring reliable operation of equipment.

Company industry:
Medical & Healthcare Equipment
Job role:
Community Services

Medical Sales Representative

November 2024 - March 2025

TASC Outsourcing,

Dubai, United Arab Emirates

November 2024 - March 2025

Worked under TASC Outsourcing, assigned to Apothecare Pharma Drug Store LLC, to drive medical
device sales through demonstrations, training, and customer support.
Represented the company at Arab Health 2025, showcasing products to healthcare professionals.
Provided clinical training, ensured compliance, and maintained strong post-sale relationships.

Company industry:
Medical & Healthcare Equipment
Job role:
Sales

Founder & Biomedical Sales and Service Engineer

January 2021 - January 2024

BIOSUSMET Medical Supplies

Khartoum, Sudan

January 2021 - January 2024

• Provided sales, maintenance, and technical support for biomedical equipment and medical
consumables to hospitals and clinics.
• Performed installation assistance, troubleshooting, and after-sales service while maintaining
strong client relationships

Company industry:
Medical & Healthcare Equipment

Medical Sales Representative

November 2022 - January 2023

Apothecare Pharma Drug Store,

Dubai, United Arab Emirates

November 2022 - January 2023

• Drove medical device sales through product demonstrations, customer training, and technical
support.
• Represented the company at Arab Health 2025, showcasing products to healthcare professionals.
• Provided clinical training, ensured regulatory compliance, and maintained strong post-sale
relationships with clients.

Company industry:
Pharmaceutical Manufacturing

Biomedical Engineer

February 2019 - October 2019

AL-Sahir for Medical Supplies,

Khartoum, Sudan

February 2019 - October 2019

• Maintained and repaired dental units and other biomedical equipment, reducing downtime by 25%.
• Promoted and marketed medical devices to hospitals and clinics, contributing to a 20% revenue increase.
• Delivered after-sales technical support and resolved equipment issues with a 95% customer satisfaction rate.

Company industry:
Medical & Healthcare Equipment
Job role:
Engineering

Biomedical Engineer

February 2015 - November 2015

Omdurman Teaching Hospital,

Khartoum, Sudan

February 2015 - November 2015

• Performed calibration, maintenance, and repair of hospital biomedical equipment.
• Conducted preventive and corrective maintenance to ensure reliable operation.
• Prepared detailed reports for compliance and audit purposes.

Company industry:
Medical Hospital
Job role:
Engineering

Education

Sudan University of Science and Technology

September 2014

September 2014

Diploma, Medical Instrumentation Engineering

Sudan

GPA (point): 2.70 out of 4

GPA (point): 2.70 out of 4

Medical Instrumentation Engineering

Sudan University of Science and Technology

January 2014

January 2014

Bachelor's degree, Biomedical Engineering

Sudan

Skills

Biomedical Engineering

Expert

B2B Sales

Expert

Demonstration Skills

Expert

Sales

Expert

Negotiation

Expert

COMPUTER REPAIR

Intermediate

MEDICAL DEVICE SALES

Intermediate

REPAIRING MANUAL MECHANICAL

Intermediate

TECHNICAL SUPPORT

Intermediate

REGULATORY COMPLIANCE

Intermediate

PRODUCT DEMONSTRATION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CAREGIVING

Intermediate

TECHNICAL SERVICES

Intermediate

SALES

Intermediate

Teamwork

Expert

Microsoft Office

Expert

Sales Representatives

Intermediate

Marketing

Intermediate

BIOMEDICAL ENGINEERING

Intermediate

FORENSIC SCIENCES

Intermediate

INDUSTRIAL REPAIR AND MAINTENANCE

Intermediate

INSTRUMENTATION

Intermediate

Social profiles

Personal Website
Personal Website

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Essential Computer Skills
Professional Sales Officer
BC 3000 Hematology analyzer
IOSH Managing Safely
Essential Computer Skills
Professional Sales Officer
UAE Driving License
IOSH Managing Safely

Hobbies and interests

Networking