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Aliya Batool, Manager, Human Capital Management & Organizational Development

Aliya Batool

Manager, Human Capital Management & Organizational Development·Sukuk Technologies

Pakistan

Master's degree, Human Resource Management

Work experience

Total years of experience: 9 years, 2 months

Manager, Human Capital Management & Organizational Development

January 2024 - Present

Sukuk Technologies

Lahore, Pakistan

January 2024 - Present

▸ Lead strategic HR planning aligned with organizational growth objectives and workforce needs.
▸ Drive talent management programs including succession planning, competency frameworks, and
retention strategies.
▸ Oversee performance management cycles—goal setting, mid-year reviews, and annual appraisals.
▸ Design and implement organizational development initiatives to improve team efficiency and agility.
▸ Champion change management processes to support business transformation and cultural
alignment.
▸ Develop and deliver targeted Learning & Development programs to upskill employees at all levels.
▸ Create competitive benefits and compensation packages to attract and retain top talent.
▸ Leverage HR analytics and dashboards to provide data-driven insights to senior leadership.

Company industry:
Software Development

Senior HR & Cultural Excellence Manager

October 2022 - January 2024

ZAPTA Technologies

Lahore, Pakistan

October 2022 - January 2024

▸ Set, tracked, and exceeded quarterly HR team goals, improving key metrics such as time-to-hire and
turnover rates.
▸ Designed and implemented a comprehensive 360° recruitment and onboarding process, reducing
ramp-up time significantly.
▸ Developed and maintained HR policies and procedures ensuring compliance and consistency across
departments.
▸ Monitored departmental budgets and produced detailed HR reports for executive review.
▸ Tracked KPIs including cost-per-hire and employee turnover to guide strategic planning.
▸ Designed recognition programs and professional development plans to drive employee retention.
▸ Built and led culture-first initiatives that reinforced company values and boosted engagement
scores.

Company industry:
Software Development

HR Manager

January 2022 - October 2022

Cogent Labs

Lahore, Pakistan

January 2022 - October 2022

▸ Managed full-cycle recruitment and selection, from job posting to offer negotiation and onboarding.
▸ Facilitated employee engagement activities to strengthen team morale and company culture.
▸ Developed and refined HR policies to support a transparent and inclusive work environment.
▸ Supported employee retention initiatives and oversaw exit processes and offboarding.
▸ Represented the company at job fairs and on social media platforms to strengthen the employer
brand.

Company industry:
Software Development

Senior HR Generalist

January 2021 - January 2022

Ingenious Concepts

Lahore, Pakistan

January 2021 - January 2022

▸ Maintained a positive workplace culture through proactive employee relations and conflict
resolution.
▸ Managed full-cycle hiring across technical and non-technical functions.
▸ Handled employee grievances, attendance management, and HR policy development.

Company industry:
Interior design

HR Executive

June 2021 - November 2021

Novatore Solutions

Lahore, Pakistan

June 2021 - November 2021

▸ Drove 360° recruitment processes and managed employee records and documentation.
▸ Led culture management and employee engagement initiatives.
▸ Processed employee clearances and full & final settlements.

Company industry:
IT Services

HR Executive

January 2019 - January 2021

Clustox

Lahore, Pakistan

January 2019 - January 2021

▸ Managed end-to-end recruitment lifecycle for technical and non-technical roles including
headhunting.
▸ Supported performance management, payroll coordination, and attendance tracking.
▸ Promoted a positive work environment and handled disciplinary and grievance matters.

Company industry:
Software Development

hr Officer

April 2017 - May 2019

crescent model higher secondary school

Lahore, Pakistan

April 2017 - May 2019

esponsibilities:  Support the development and implementation of HR initiatives and systems  be actively involved in recruitment by preparing job descriptions, posting ads and
managing the hiring process  Create and implement effective onboarding plans  Develop training and development programs  Assist in performance management processes  Support the management of disciplinary and grievance issues  Review employment and working conditions to ensure legal compliance  recruiting, training and developing staff  making sure that staff get paid correctly and on time  pensions and benefits administration
 approving job descriptions and advertisements  looking after the health, safety and welfare of all employees  monitoring staff performance and attendance  advising line managers and other employees on employment law and the employers own
employment policies and procedures  ensuring candidates have the right to work at the organization
 Negotiating salaries, contracts, working conditions or redundancy packages with staff and
representatives

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Education

Institute of Administrative Sciences (IAS), University of the Punjab

January 2014

January 2014

Master's degree, Human Resource Management

Pakistan

Punjab University

January 2009

January 2009

Bachelor's degree, commerce

Pakistan

GPA (percentage): 65%

GPA (percentage): 65%

Government Girls College

January 2007

January 2007

High school or equivalent, computer science

Pakistan

GPA (percentage): 54%

GPA (percentage): 54%

Ghazali school system

January 2004

January 2004

High school or equivalent, computer science

Pakistan

GPA (percentage): 54%

GPA (percentage): 54%

54

Skills

BANKING
Expert
BANKING
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
C
Expert
C
Expert
CONSULTING
Expert
CONSULTING
Expert
CREDIT
Expert
CREDIT
Expert
DEBIT
Expert
DEBIT
Expert
FINANCIAL
Expert
FINANCIAL
Expert
NEW BUSINESS DEVELOPMENT
Expert
NEW BUSINESS DEVELOPMENT
Expert
PEOPLESOFT
Expert
PEOPLESOFT
Expert
Culture
Expert
Culture
Expert
Global HR
Expert
Global HR
Expert
Organizational Development
Expert
Organizational Development
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
ACQUISITION PROCESSES
Intermediate
ACQUISITION PROCESSES
Intermediate
BUSINESS OBJECTIVES
Intermediate
BUSINESS OBJECTIVES
Intermediate
COMPENSATION PROGRAM DESIGN
Intermediate
COMPENSATION PROGRAM DESIGN
Intermediate
CULTURE TRANSFORMATION
Intermediate
CULTURE TRANSFORMATION
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Hindi
Expert
Urdu
Native Speaker
Arabic
Beginner
Punjabi
Expert

Hobbies

  • Learning AI tools, Cooking, Travelling