Alizza Escat

• Maintained and updated internal databases, ensuring client, candidate, and company
records were accurate, complete, and properly organized.
• Conducted routine data checks and identified or reported missing information,
discrepancies, and data-entry errors.
• Created and maintained Excel spreadsheets for data tracking, reporting, and
administrative requirements.
• Used Excel tools such as sorting, filtering, formatting, and data organization to
improve record accessibility.
• Organized electronic files and maintained an efficient and confidential document-filing
system.
• Coordinated calendars, meetings, appointments, schedules, and administrative
follow-up tasks.
• Managed professional email correspondence and responded to routine inquiries in a
timely manner.
• Conducted research and compiled relevant information.
• Provided general administrative support to management and team members.
• Handled confidential records and sensitive information with accuracy, discretion, and
professionalism.

• Responded promptly to client inquiries and concerns through WhatsApp, email, and
telephone while maintaining a high standard of customer service.
• Organized and scheduled classes for students and tutors and coordinated related
appointments and activities.
• Scheduled appointments, arranged meetings, coordinated online meetings, and
maintained calendars to support smooth daily operations.
• Recorded daily reports manually and in spreadsheets, ensuring data accuracy and
completeness.
• Handled incoming calls, took messages, and forwarded information and documents
to the appropriate individuals.
• Created, edited, and published advertisements and promotional content on social
media platforms.
• Welcomed visitors, identified the purpose of their visit, and directed them to the
appropriate person.
• Received, organized, and distributed incoming mail, electronic correspondence,
documents, and other materials.
• Prepared and issued customer receipts while maintaining accurate transaction
records.