Knowledge Management Coordinator
Harley-Davidson
Total years of experience :14 years, 4 Months
Processed legacy data projects using XML.
Developed articles in the company's knowledge management portfolio using XML.
Participated in a variety of initiatives and projects.
Served as an intern for 18 months prior to the Coordinator role.
• Joined the company during the pre-launching phase
• Involved in choosing technology solutions, supporting sales requirements, and coordinating between team members
• Participated in the retail stores roll out project as part of the IT Infrastructure team
• Worked on plenty of technologies, e.g., SunRay Solution with the Terminal Services Farm (Windows '03/08) and HP Thin Client with the Altiris Software
• Managed the installation and start-up of the IT infrastructure at the company's site located in Dammam, Saudi Arabia
• Remotely managed the reverse process from using USB printing to network printing in 120 shop located around Saudi Arabia, with one week deadline
• Involved in hardware installation and Windows configuration for the BladeSystems Servers and DL Servers
• Collaborated with team members in the SAN Configurations
• Led and contributed in many project in healthcare, telecom, and financial industries.
• Focused on many of the HP technologies, e.g. BladeSystems, DL Proliant, EVA Storage
• Developed an application to track tickets using VB .NET