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Allan Acosta, Captain Waiter

Allan Acosta

Captain Waiter·Reddy roast llc

United Arab Emirates

High school or equivalent, Hotel and Restaurant Management

Work experience

Total years of experience: 9 years, 3 months

Captain Waiter

June 2017 - January 2020

Reddy roast llc

Dubai, United Arab Emirates

June 2017 - January 2020

As a waiter captain is to ensure diners are receiving high-quality service. The day-to-day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Waiter, cashier and shift supervisor

May 2010 - November 2016

Jawad business group

Doha, Qatar

May 2010 - November 2016

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Don mariano marcos state of university

March 2003

March 2003

High school or equivalent, Hotel and Restaurant Management

Philippines

GPA (point): 2 years course under graduate out of 20

GPA (point): 2 years course under graduate out of 20

2ndyear college

Skills

Technical Communication
Expert
Technical Communication
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Service
Expert
Customer Service
Expert
Technical Service
Expert
Technical Service
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
communication
Expert
communication
Expert
Communicate Brand
Expert
Communicate Brand
Expert
Customer Assistance
Expert
Customer Assistance
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Service
Expert
Customer Service
Expert
Dealing with Difficult People
Expert
Dealing with Difficult People
Expert
Greetings Customer
Expert
Greetings Customer
Expert
Verbal Communications
Expert
Verbal Communications
Expert
Multi Tasking
Expert
Multi Tasking
Expert
Prioritizing
Expert
Prioritizing
Expert
Organization
Expert
Organization
Expert
Technical skills
Intermediate
Technical skills
Intermediate
Interpersonal skills
Expert
Interpersonal skills
Expert
Initiative problem solving abilities
Intermediate
Initiative problem solving abilities
Intermediate
Dependability
Expert
Dependability
Expert
Technical Communication
Expert
Technical Communication
Expert
Technical Service
Expert
Technical Service
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert

Languages

Filipino
Native Speaker
English
Expert
Arabic
Intermediate

Training and Certifications

Certifications
Highfield international PIC3

Hobbies

  • volleyball
    when I was in a college I was a team captain ball.