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Allan Acosta, Captain Waiter

Allan Acosta

Captain Waiter·Reddy roast llc

United Arab Emirates

High school or equivalent, Hotel and Restaurant Management

Work experience

Total years of experience: 9 years, 3 months

Captain Waiter

June 2017 - January 2020

Reddy roast llc

Dubai, United Arab Emirates

June 2017 - January 2020

As a waiter captain is to ensure diners are receiving high-quality service. The day-to-day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Waiter, cashier and shift supervisor

May 2010 - November 2016

Jawad business group

Doha, Qatar

May 2010 - November 2016

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Don mariano marcos state of university

March 2003

March 2003

High school or equivalent, Hotel and Restaurant Management

Philippines

GPA (point): 2 years course under graduate out of 20

GPA (point): 2 years course under graduate out of 20

2ndyear college

Skills

Technical Communication

Expert

Customer Relations

Expert

Customer Service

Expert

Technical Service

Expert

Customer Satisfaction

Expert

communication

Expert

Communicate Brand

Expert

Customer Assistance

Expert

Customer Relations

Expert

Customer Service

Expert

Dealing with Difficult People

Expert

Greetings Customer

Expert

Verbal Communications

Expert

Multi Tasking

Expert

Prioritizing

Expert

Organization

Expert

Technical skills

Intermediate

Interpersonal skills

Expert

Initiative problem solving abilities

Intermediate

Dependability

Expert

Technical Communication

Expert

Technical Service

Expert

Customer Satisfaction

Expert

Languages

Filipino

Native Speaker

English

Expert

Arabic

Intermediate

Training and Certifications

Certifications
Highfield international PIC3
Jun 2019

Hobbies and interests

volleyball

when I was in a college I was a team captain ball.