Freelance Consultant
Self Employed
Total years of experience :16 years, 8 Months
I am currently working as a Freelance Consultant for different clients across Kenya and UAE.
The areas of focus are in recruitment and business development.
Recruitment:
• Identified candidates as per clients’ requirements, screen, interview and then present the final shortlist for consideration.
• Negotiated salary offers on behalf of the client and find suitable clients as per their budget and requirements.
• Placed contract staff on project basis across EPC, Information Technology and Hospitality Industries.
• Placed 75 candidates during this period and making a total turnover of USD 100k.
Business Development:
• Developed sales strategies for the sales teams of 13 clients in the UAE.
• Offered training of sales strategies to small and medium enterprises both in Kenya and UAE.
• Successfully provided sales support to 7 clients in Real Estate and Travel Agencies; generating a value of USD 70k. in revenue for the companies.
I was responsible for acquiring on average 12 new companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services through development of strong relationships and networking. Worked closely with the Human Resources department and C suite of companies in developing talent acquisition strategies for entry level to senior management positions.
Responsible for growing revenue for existing clients by cross selling different services offered by bayt.com.
Mentor the existing team of SME Hunters, interview, orient and induct new team members as well as conduct monthly appraisals for the team. Attend double meetings with team members and diligently provide feedback. Supported 2 team members acquire 2 multinational accounts for annuity business with bayt.com and as a result I was awarded the value recognition award for Empowerment
Act as the initial point of contact for both new and existing clients, understanding their Human Capital needs and collaborating with the relevant delivery teams .
Attending networking events to collect market insight and advise managment on go to market strategy for new sectors.
Ensure proper handover of clients to the project delivery team and support in meeting the customer's objectives as agreed.
Expertise in client acquisition and service delivery across multiple locales and sectors.
Key Focus Areas:
Employee Reward
Job Evaluation /Job Pricing
Employee Engagement
Talent Selection/ Development (Psychometric assessments for Selection and Development purposes)
Additional skills: Sales pipeline management on Salesforce.com; Sandler's Sales Technique Training.
Acquire companies that have significant revenue history with Bayt.com by selling our
recruitment products & services,
- Initiate and develop a strong relationship with companies who have recruitment needs
- Effectively manage business in assigned database through a transactional and
solution-oriented selling approach,
- Determine customers' recruitment needs, and prepare proposals to sell services that address these needs
October 2012 till June 2015
-Joined the client servicing team and ensured that clients remain loyal to bayt.com.
-Selling Value add services and ensure that clients have a great experience while using bayt.com services.
-Solution Selling to ensure that the client's needs are met and regular follow up from time of product purchase till full utilization.
- Give online demonstrations to clients on Bayt.com in order to handle objections and
convince customers to buy,
- Prepare proposal or agreements to complete sales,
- Manage growth of new business by transitioning them to be loyal customers of Bayt.com,
Providing guided tours to different areas round the aquarium.
Promotion of the subsidiary events linked to the aquarium.
Deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
communicate and coordinate with internal departments
follow up on customer interactions
listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquiries;
acting as a contact between the company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing the organisation at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents
Adult and Teens entertainment
I used to organize the weekly entertainment schedules for the guests and to co-ordinate
the program executions.
Kids Entertainment
The main area of focus was on activities at the Kids Club and other activities that promote
healthy growing and cognitive development for the children.
Entertainment program tailor making
This was developing and modifying a program such that it could cater for each and every
person without bias. It also involved one on one program development where you prepare a
program that solely caters for an individual’s special needs.
Customer care and communication skills
This involved proper handling of clients making them feel welcome and cared for during
their stay at the hotel. It also involved administration of proper etiquette whilst dealing with
the clients.
The Recreation and Leisure Management course combines Health, Fitness, Sports and Exercise related modules with core Business modules. The course prepares students to work in the business, sports and leisure sector of the economy and provides them with the specialist skills and competencies needed in these industries. The course consists of lectures, tutorials, practicals, site visits and work placement. The course combines technical skills and competencies with a strong business base. The Bachelor Degree offers students the opportunity of acquiring appropriate practical and managerial expertise, which will enable them to be effective managers in the recreation and leisure industry.
This is a certificate that recognises one as a facilitator/ volunteer of Special Olympics.
completed level one certification in conversational French
