ألن جوزيف Marasigan, Sales Promoter

ألن جوزيف Marasigan

Sales Promoter

GENIUS COMPUTER TECHNOLOGY

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Nursing
الخبرات
5 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 3 أشهر

Sales Promoter في GENIUS COMPUTER TECHNOLOGY
  • الإمارات العربية المتحدة - دبي
  • مارس 2014 إلى مايو 2014

• Ensuring all the products are placed in correct shelves.
• Ensure the store area is clean and orderly.
• Assist the customers to find any products they are hunting.
• Give information to the customer about the features, durability, and functionality of the products.
• Keep track of inventory and inform the store manager when new stock needs to be ordered.
• Refill shelves as and when they get empty.

Customer Service Representative في Acquire Asia Pacific
  • الفلبين
  • يناير 2013 إلى نوفمبر 2013

• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for customer case documentation

Customer Service Representative في ACCENTURE
  • الفلبين
  • ديسمبر 2011 إلى ديسمبر 2012

• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for educating the customer on detailed product information
• Responsible for customer case documentation
• Responsible for assisting customers in basic troubleshooting

Customer Service Representative في APAC Customer Services
  • الفلبين
  • يناير 2011 إلى سبتمبر 2011

• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for educating the customer on detailed product information
• Responsible for customer case documentation
• Responsible for assisting customers in basic troubleshooting

Store Assistant/Customer Service في Retchie's CD Burn
  • الفلبين
  • أكتوبر 2008 إلى ديسمبر 2010

• Ensuring all the products are placed in correct shelves before the store opens.
• Ensure the store area is clean and orderly.
• Assist the customers to find any products they are hunting.
• Give information to the customer about the features, durability, and functionality of the products.
• Inform the customer about any discounts or special offers available.
• Be vigilant and report any suspicious customer activity to avoid shoplifting.
• Work at the billing counter of the store - Generate correct bill, collect payment and pack the product in a suitable packaging.
• Keep track of inventory and inform the store manager when new stock needs to be ordered.
• Refill shelves as and when they get empty.
o Inspects / checks gadgets (computers, mobile phones, PSPs, laptops) and performs troubleshooting
o Repairs gadgets
o Installs applications or software

الخلفية التعليمية

بكالوريوس, Nursing
  • في Our Lady of Fatima University
  • أكتوبر 2007

Tertiary Bachelor of Science in Nursing (BSN) Our Lady of Fatima University #1 Esperanza St., Hilltop Mansion Heights, Lagro, Quezon City, Philippines 2003 - Oct 2007

بكالوريوس, Nursing
  • في City College of Manila
  • يناير 2003

Bachelor of Science in Nursing (BSN) - 1st Year level City College of Manila Quiapo, Manila, Philippines 2002 - 2003

الثانوية العامة أو ما يعادلها,
  • في School of St Anthony
  • يناير 2002

Secondary School of St. Anthony Lagro, Quezon City, Philippines 1998 - 2002

الثانوية العامة أو ما يعادلها,
  • في School of St Anthony
  • يناير 1998

Primary School of St. Anthony Lagro, Quezon City, Philippines 1992 - 1998

Specialties & Skills

BILLING
CLIENTS
CUSTOMER SERVICE
DIAGNOSIS
DOCUMENTATION
EDUCATING
ENCODING
INVENTORY

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس