Sales Promoter
GENIUS COMPUTER TECHNOLOGY
Total years of experience :5 years, 3 Months
• Ensuring all the products are placed in correct shelves.
• Ensure the store area is clean and orderly.
• Assist the customers to find any products they are hunting.
• Give information to the customer about the features, durability, and functionality of the products.
• Keep track of inventory and inform the store manager when new stock needs to be ordered.
• Refill shelves as and when they get empty.
• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for customer case documentation
• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for educating the customer on detailed product information
• Responsible for customer case documentation
• Responsible for assisting customers in basic troubleshooting
• Responsible in handling inbound calls from clients, providing solutions for their inquiries, concerns and complaints and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for service issue
• Responsible for educating the customer on detailed product information
• Responsible for customer case documentation
• Responsible for assisting customers in basic troubleshooting
• Ensuring all the products are placed in correct shelves before the store opens.
• Ensure the store area is clean and orderly.
• Assist the customers to find any products they are hunting.
• Give information to the customer about the features, durability, and functionality of the products.
• Inform the customer about any discounts or special offers available.
• Be vigilant and report any suspicious customer activity to avoid shoplifting.
• Work at the billing counter of the store - Generate correct bill, collect payment and pack the product in a suitable packaging.
• Keep track of inventory and inform the store manager when new stock needs to be ordered.
• Refill shelves as and when they get empty.
o Inspects / checks gadgets (computers, mobile phones, PSPs, laptops) and performs troubleshooting
o Repairs gadgets
o Installs applications or software
Tertiary Bachelor of Science in Nursing (BSN) Our Lady of Fatima University #1 Esperanza St., Hilltop Mansion Heights, Lagro, Quezon City, Philippines 2003 - Oct 2007
Bachelor of Science in Nursing (BSN) - 1st Year level City College of Manila Quiapo, Manila, Philippines 2002 - 2003
Secondary School of St. Anthony Lagro, Quezon City, Philippines 1998 - 2002
Primary School of St. Anthony Lagro, Quezon City, Philippines 1992 - 1998