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Allen baydoun, Managing Director

Allen baydoun

Managing Director·QUATTRO MOTOR CITY LLC

United States

Master's degree, Management

Work experience

Total years of experience: 16 years, 4 months

Managing Director

January 2014 - Present

QUATTRO MOTOR CITY LLC

Michigan, United States

January 2014 - Present

• Led the development and implementation of the organization’s strategic and marketing plans that resulted in increases in sales by 20 percent.
• Supervise the performance of managers and technicians at various departments to ensure efficient job, cost savings and timely performance towards achieving the organization’s financial target.
• Develop annual budget, approve expenditures, track revenue and continuously analyze financial reports.
• Hire, train and evaluate the performance of managers at the customer service department. Manage the implementation of effective after sale customer service procedures to ensure customer satisfaction.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Operations Manager

August 2010 - December 2013

Global Coalition for Efficient Logistics

Michigan, United States

August 2010 - December 2013

• Managed HUMAWEALTH awareness campaigns throughout the Middle East Region.
• Supervised the inauguration of the company’s new offices in Beirut, Amman, and Michigan
• Held monthly meetings with employees to supervise their work progress
• Developed and implemented annual operations plan and worked with the promotions team on developing innovative marketing and outreach strategies.

Company industry:
Shipping
Job role:
Administration

Logistics Service Manager

February 2010 - June 2010

LG

Beirut, Lebanon

February 2010 - June 2010

• Managed a team of 30 service technicians and 3 administrative employees
• Supervised team to ensure customer service satisfaction
• Analyzed financial reports

Company industry:
Sales Outsourcing
Job role:
Purchasing and Procurement

Education

Davenport University

February 2007

February 2007

Master's degree, Management

United States

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Lebanese American University

February 2004

February 2004

Bachelor's degree, Marketing

Lebanon

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

Skills

Service Management
Expert
Service Management
Expert
Marketing
Expert
Marketing
Expert
Marketing Management
Expert
Marketing Management
Expert
International Business
Expert
International Business
Expert
Microsoft Experience
Expert
Microsoft Experience
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
People's person & Communication
Expert
People's person & Communication
Expert
Service Management
Expert
Service Management
Expert
Marketing
Expert
Marketing
Expert
Marketing Management
Expert
Marketing Management
Expert
International Business
Expert
International Business
Expert

Languages

English

Native Speaker

Arabic

Expert

French

Intermediate

Training and Certifications

Training
Customer satisfaction
BEST BUY
May 2009

Hobbies and interests

Soft Music
Swiimming
Soccer
Basket Ball