Technical Program Manager, Lead Business Analyst
Juniper Networks
Total years of experience :16 years, 11 Months
Lead Business Analyst Skills :-
Responsible as Lead Business Analyst for Strategy and Release Management of Enterprise Content Management tools, Enterprise Content Applications for customers and internal teams and Next Generation Application Delivery on Apple iOS and Android OS platforms.
• Successful as a Business Analyst to develop the Strategy for Building Enterprise Content Apps Suite on Apple iOS and Android OS; MRD to FRD, Business cases discovery, Requirements Gathering, Use cases development and Story Boarding, creating Functional requirements, develop Implementation-Plan, Solution Scoping, UI Prototyping, Market Research, GTM Presentations, Slide-deck’s as needed, QA and UAT management, Roll out .
• Define business requirements and prioritize them for the development and work with the design team to create product wireframes and visual mockups for both the Mobile/Tablet apps on Apple iOS and Android OS, Web Applications
• Enterprise Analysis (Enterprise iX needs, iX strategy, IA’s vision)
• Market Analysis (Market trends, User-internet behaviors, Market Opportunity assessment) Competitive Positioning (Competitive Landscape, Competitive Positioning, Propose Go-to -Market strategy)
• Discover Business Requirements (Channel Market Opportunities, Model Business Cases)
• Stake Holder Engagement (communicate research findings to Stake holders, share Market Opportunity assessments aligned with the Enterprise Vision, Increase involvement)
• Solutions Scoping (Develop Technical Requirements, Propose Solutions)
• Define Project Roadmap (Construct Vision, Road Map, Strategy, Product Suite, Schedule, challenges)
Technical Program Management Portfolio:-
Heading an Organizational Services group responsible for activities such as OEM product delivery, Website Localization, Mobile Site and Production activities for Technical content, Web pages and Marketing collaterals
OEM Localization and Delivery for a Chinese Telecom Customer
• Drive OEM localization program management for product and Product technical content from inception to launch, including requirements gathering, scoping, resource allocation, creating SOW, scheduling, and budgeting, risk management and Quality Analysis.
• Steer communication with functional teams such as product management, marketing, engineering and OEM partner to capture and finalize localization requirements
• Collaborate and manage the communication across stakeholders, OEM partners, translation vendors, production managers, publishing team and contract teams.
• Manage all aspects of million-dollar product localization finances, including budget and forecasting analysis.
• Collaborate with external customers and internal teams to initiate and drive process improvements as well as deployment of customized production workflows for customer
Juniper Parallel Website in Multiple Localized Languages
• Provide localization expertise and strategic insight to cross-functional teams and stakeholders to drive Juniper’s product expansion globally and to ensure on-time delivery of Juniper’s international site content with high linguistic quality.
• Decide on the Quote and then Plan, monitor and execute on the localization schedule, process, scope and quote of projects
• Manage the production of the Translated product site by constantly adding, reviewing, and highlighting important content and information, and ensuring that content is optimized for presentation on the Web for Customers and other Stakeholders according to market sensitivities
Other Project Deliveries
• Localization Delivery for Marketing Collateral and Product Technical Content
• Release Management of Enterprise Content applications on PC, Tablet and Mobile devices to customers and internal stakeholders.
• Manage Content Services projects for Merger and Acquisition content, Marketing collateral and Technical Content
• Juniper Product Renaming projects involving bulk content manipulation such as product name changes.
Quality Analyst certifying EMC2 Content Management Systems
• QA Management (coordinating testing efforts between client and team Single Touch point for the client, responsible for test deliverables,
• Functional /Product Testing (Manual and Automation Testing, Testing of web application as on different combination of O.S/Application servers \[Ports & Certs Testing\] based on the CRD (Customer requirements Document) .
• Solutions testing (Solutions development using BPM and other content Management tools, replicate real time workflows used in Banking and Insurance Processes)
• Development of various formats of WSDL (Webservice Description Language) based on the Functional Support of the BPM web service Client application
• Activities (coordinating with onsite developers team, Development on Java using Net Beans, Axis 1.0 and 2.0 and MS .net, WSDL customization, Webservice, WSDL deployment)
