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Alma Lloter, Secretary to Owner/Sales Coordinator

Alma Lloter

Secretary to Owner/Sales Coordinator·Glass and Aluminium Manufacturer

United Arab Emirates

Bachelor's degree, Tourism

Work experience

Total years of experience: 14 years, 4 months

Secretary to Owner/Sales Coordinator

February 2022 - April 2022

Glass and Aluminium Manufacturer

Dubai, United Arab Emirates

February 2022 - April 2022

Manages reception, telephone inquiries and emails. Prepares quotation, BOQ and assist sales team meetings and client follow up. Handles petty cash and office supplies & logistics. Assist management in secretarial tasks from time to time.

Company industry:
Construction & Building
Job role:
Secretarial

Customer Care Executive

September 2019 - March 2022

Travel & Tour

Dubai, United Arab Emirates

September 2019 - March 2022

Help customer to plan, choose and arrange tour holiday/packages as per budget set. Offer advice and opinions on where to go and local tourist attractions, events and customs. Dealing with customer queries and complaints, providing advice about visas .

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Executive Secretary to CEO

June 2016 - July 2019

Emcure Pharmaceuticals MENA FZ LLC

Dubai, United Arab Emirates

June 2016 - July 2019

Manage calendar of appointments of CEO. Follow up on action plans, draft letters, personal correspondence and other required documents.
Extensive booking of flights, hotel, visas & other travel related to CEO travel.
Arrange itineraries and agendas, ensuring documents and logistics are prepared in advance.
Ensuring the maintenance of contact databases, keeping an organize file archive of all relevant documents.
Prepare expense reports, claims and all other reports as requested.
Receive and screens incoming phone calls. Arranges meeting rooms and venue for company event.
Performs a variety of administrative tasks that are confidential in nature
Handles petty cast and manage office supplies & requirements.

Company industry:
Pharmaceutical Manufacturing
Job role:
Secretarial

Administrative Assistant

June 2015 - October 2015

Philip Morris Management Services ME

Dubai, United Arab Emirates

June 2015 - October 2015

Reports to Director of Finance. Supports 5 senior executives.
Performs a variety of administrative tasks that are confidential in nature. Prepares expense report using SAP, arranges online travel and hotel bookings. Handles petty cash. Coordinates conference, seminar and lunch out meetings. Assists department heads and colleagues in other task as requested from time to time.

Company industry:
FMCG
Job role:
Secretarial

Executive Secretary

April 2015 - May 2015

Una E&C Pte. Ltd (Part of Unaoil Group of Companies)

Dubai, United Arab Emirates

April 2015 - May 2015

Performs a variety of administrative tasks that are confidential in nature. Extensive booking of flights, hotel, visas & other travel related to CEO travel. Taking minutes of the meeting.

Company industry:
Oil & Gas
Job role:
Secretarial

Admin Executive/Visa Coordinator

February 2014 - December 2014

Routes and Borders Tourism LLC

Dubai, United Arab Emirates

February 2014 - December 2014

Handles visa typing in EDNRD system. Controls documents and updates booking register logbook. In touch with hotels, travel agencies and tour operator re travel inquiries, excursions and transportations. Prepares quotations & Invoices. Admin function such as office maintenance, office billings, courier, stationary ordering. Perform other tasks as requested from time to time.

Company industry:
Hospitality & Accomodation
Job role:
Support Services

Secretary/Administrator

February 2012 - June 2012

Hepher Project Management JLT

Dubai, United Arab Emirates

February 2012 - June 2012

Administrative/Secretary/PA Duties:
Arranges & coordinates meetings (diary management), international/local travel/hotels, takes down dictation/draft
correspondence, membership and personal concern for Managing Director.

Handles the reception area, assist Finance & HR Manager re staff recruitment, employees attendance/leave,
booking & travel requirements local/internationally. Coordinates with Insurance re claims/addition/deletion of
membership. Liase and prepares necessary documents related in seeking employees visa/renewal application
with DMCC freezone.

Coordinates & prepares request for maintenance on issues re cleaning/janitorial services, provision for
office lay-out, IT & telephone systems. Prepares correspondence to suppliers, clients & contractors. Controls
documents, arranges submittals of samples & materials to client. Prepares invoices & quotations as per contract
and agreement. Purchase office supplies/pantry items. Handles petty cash. Arranges & coordinates meetings for
Project Managers & Managing Director. Prepares correspondence based on dictation.

Company industry:
Business Consultancy Services
Job role:
Secretarial

Receptionist

October 2011 - February 2012

Hill International (Middle East) Ltd.

Dubai, United Arab Emirates

October 2011 - February 2012

• Manned the Reception area.
• Coordinates and handles proper scheduling of all drivers.
• Prepare LPO’s and payments, controls mails and documents,
• Prepares refreshment for corporate visitors
• Maintains the cleanliness of Reception and Meeting Rooms,
• Arranges courier and employees leave application, filing and letter corresponding.
• Performs other tasks as requested from time to time.

Company industry:
Business Consultancy Services
Job role:
Secretarial

Executive Secretary

February 2008 - June 2011

Al Ghandi Building Materials Co. LLC

Dubai, United Arab Emirates

February 2008 - June 2011

Executive Secretary duties:
• Arranges and coordinates meetings for Managing Director.
• Reply & prepare correspondence for clients/suppliers on behalf of Managing Director.
• Coordinates with contractor re issues on AC, electrical, plumbing & IT/telephone system maintenance.
• In charge in the Reception area (Transferring lines and receives guest).
• Controls and monitors mail & documents.• Manage office administration functions such as courier services, stationery supplies, purchase and canvass materials as directed.
• Schedule the work flow of drivers, and office boys.

Sales/HR/Accounts Assistant duties:
• Assist Sales Team in following up with client/customer re schedule & delivery of items, picking-up/
cheques and typing quotation/invoices.
• Assist PRO re employees visa documentation requirements, schedule of staff medical.
• In-charge in recruitment process- preparing job description, posting & sourcing candidates, screens
applicants, scheduling interview and prepares job offer.
• Prepares internal memo’s re new employees, warning, termination and appraisal.
• Updates personnel file in system and manually.
• Coordinates booking and travel of employees
• Assist Accountant in preparing payroll using company payroll system, monitors staff attendance/absences & prepares requirement for employees needed by bank.

Company industry:
Other Business Support Services
Job role:
Secretarial

Secretary cum Receptionist

August 2005 - September 2006

Danat Al Sharjah Construction Company

Sharjah, United Arab Emirates

August 2005 - September 2006

• Coordinates meetings & appointments
• Prepares memo and correspondence
• Take down minutes of the meetings
• Arrange personnel file, airline booking and hotel reservation
• Handles the monthly office supplies requisition and ensures that stocks are maintained
at efficient level.
• Receives and interacts with visitors, guests, and supplier as well as screens calls and
relays messages
• Canvass and purchase materials needed in the offices
• Attends to personal concerns of superior

Company industry:
Construction & Building
Job role:
Secretarial

HR Secretary

December 2003 - July 2005

Al Diar Siji Hotel

Fujairah, United Arab Emirates

December 2003 - July 2005

• Organize employees file, tracked and entered data in systems, produced reports.
• Compose/types memos, reports & other correspondence. Handle confidential data/information.
• Takes down outlet minutes of the meeting and distribute on a timely basis.
• Relieve the Executive Secretary, Sales Secretary as needed and attend to secretarial needs of
F & B Manager.
• Relieve the person in-charge in Tea Lounge and Business Centre
• Provide secretarial assistance to guests in Business Center such as computer typing, courier
service, transport rentals and internet use.

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Education

Polytechnic University of the Philippines

May 1993

May 1993

Bachelor's degree, Tourism

Philippines

Skills

Mail
Expert
Mail
Expert
Materials
Expert
Materials
Expert
Minutes
Expert
Minutes
Expert
Attendance
Expert
Attendance
Expert
Booking
Expert
Booking
Expert
Writing business correspondence, arranging employees visa, consitency in thorough coordination
Expert
Writing business correspondence, arranging employees visa, consitency in thorough coordination
Expert
Mail
Expert
Mail
Expert
Materials
Expert
Materials
Expert
Minutes
Expert
Minutes
Expert
Attendance
Expert
Attendance
Expert
Booking
Expert
Booking
Expert

Languages

English
Expert

Hobbies

  • Reading, Watching movies