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ALORA RIAS,  Client Relationship Centre Executive

ALORA RIAS

Client Relationship Centre Executive·Hotelbeds DMCC

United Arab Emirates

Bachelor's degree, Bachelor of Science in Tourism

Work experience

Total years of experience: 10 years, 2 months

Client Relationship Centre Executive

November 2018 - January 2020

Hotelbeds DMCC

Dubai, United Arab Emirates

November 2018 - January 2020

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Contact Centre Executive

December 2016 - November 2018

GTA (Gulliver’s Travel Associates)

Dubai, United Arab Emirates

December 2016 - November 2018

Company industry:
Tourism, Museum, & Cultural
Job role:
Customer Service and Call Center

Reception cum Travel Coordinator

February 2015 - December 2016

Dunia Finance LLC

Dubai, United Arab Emirates

February 2015 - December 2016

Company industry:
Financial Services
Job role:
Administration

Travel Consultant / Implant- In-Charge (Carnegie Mellon University )

November 2012 - November 2014

Regency Travel and Tours

Doha, Qatar

November 2012 - November 2014

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Sr. Traveler and Transaction services Consultant

May 2009 - May 2012

Rajah Travel Corporation

Philippines

May 2009 - May 2012

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Education

Polytechnic University of the Philippines

May 2009

May 2009

Bachelor's degree, Bachelor of Science in Tourism

Philippines

Skills

Administration
Expert
Administration
Expert
Customer Support
Expert
Customer Support
Expert
Teleservice
Expert
Teleservice
Expert
Travel
Expert
Travel
Expert
Customer Service
Expert
Customer Service
Expert
AVAYA
Expert
AVAYA
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CONSULTING
Expert
CONSULTING
Expert
CRM
Expert
CRM
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MANAGEMENT
Beginner
MANAGEMENT
Beginner

Languages

English

Expert

Filipino

Native Speaker

Hobbies and interests

loves reading and aims to travel more