Suha Al Qahtani, Sr. Process Engineer

Suha Al Qahtani

Sr. Process Engineer

Norconsult Telematics

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Information Technology
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

Sr. Process Engineer at Norconsult Telematics
  • Saudi Arabia
  • My current job since February 2020

Accomplishments:
• Handpicked to lead and handle responsibilities in planning and executing the Program Management unit.
• Provided comprehensive business process analysis, modeling, and design on assigned process improvements from the initial analysis of the current state through the effective deployment of the business process transformation solution.
• Championed building resilient organizations, through well-planned and optimized processes that enable quick approvals.

Key Responsibilities:
• Strategically planning, performing surveys and studies for various projects, and leveraging innovative technologies to create work plans, process maps and system integration through Agile management giving prominence to teamwork, collaboration, and flexibility.
• Implementing multi-phased processes encompassing studying existing processes, identification of gap analysis, areas for improvement, automation, and digitization, performing gap analysis, establishing adaptive planning sequence and integrating systems and processes.
• Maintaining strong collaboration with the proposed committee of the central program for required permits from the Ministry of Municipality and Rural Affairs for various projects including:
o Study, detailing and developing processes for seamlessly obtaining permits for the communications tower
o Review the process for gaining excavation permits and suggest opportunities for improvement
• Utilizing Agile project management processes and drawing out an effective strategy/policy for modifying/improving processes for automation of the Infrastructure Projects.

Sr. Business Analyst at Tabadu
  • Saudi Arabia
  • November 2019 to January 2020

Accomplishments:
• Played a pivotal role in offering specialist business analysis across the product team and capturing emerging opportunities by identifying new services to be developed.
• Seasoned business analyst -known for identifying needs, performing gap analysis, evaluating solutions, and recommending solutions that positively impact business outcomes with recorded success in the Mawani project.

Key Responsibilities:
• Provided strategic advice by analyzing business requirements, scope matrix, use cases, and best practices framework for
• Kept strategy aligned with the changing business needs, and prioritized technology initiatives in alignment with business/user requirements to design compelling products

Senior Business Analyst at AEC- Advanced Electronics Company, Riyadh
  • Saudi Arabia - Riyadh
  • June 2017 to June 2019

Accomplishments:
• Served as a functional analyst at the Human Resources Fund - the government sector project and contributed to the evaluation of new technology solutions, providing functional support, identified new service, and simply complex requirements into technical solutions.

Key Responsibilities:
• Evaluated business processes covering all functional aspects and provided leadership, mentorship and technical guidance to team members (including the Product Owner).
• Identified gaps in existing business processes and then leveraged Agile Project Experience capabilities to deliver tailor-made solutions for designing the business wireframes/flowcharts.
• Utilized a variety of data tools such as interviews with users; conduct discussions/walkthroughs with Clients stakeholders, Project Managers, Business Analysts and technical personnel to understand the systems and underlying processes.
• Advised on options, risks and impacts on business processes and technical architecture before validating the functionality of the product.

Business Analyst at ITC - Integrated Telecom Company
  • Saudi Arabia - Riyadh
  • November 2015 to March 2017

Helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
-Translate customer needs into new products, services, and profits.
-Analyzing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
-Draw the software design diagrams using Microsoft Visio 2010.
-Organize and manage test sessions, write test cases-scenarios, execute system tests and prepare the defect reports.
-Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
-Developing project plans, goals, and budgets; identifying resources needed.
-Developing schedules and methods for measuring results.
-Guiding and performing strategic analysis for the project.
-Organizing and managing all phases of the project to ensure on-time completion.
-Assembling and coordinating project team members; assigning individual responsibilities.
-Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products.Accomplishments:
• Provided in-depth technical expertise for developing cost-effective solutions by leading business stakeholder requirement elicitation efforts, validating requirements and communicating them clearly to stakeholders, facilitators and partners.

Key Responsibilities:
• Acted as the leader and owner of the business stakeholder requirements and coordinated in deciphering customer needs into new products, services, and profits.
• Drafted compelling requests for proposals and built consensus for selecting project services and products. provided design support for developing software diagrams( Business Flowchart) using Microsoft Visio 2010.
• Participated in test sessions (UAT), developed test cases-scenarios, executed system tests, and prepared the defect reports

Other Professional Experiences:
• Sept 2012 - Sept 2015:System Engineer, SADAD Payment System

Education

Bachelor's degree, Information Technology
  • at King Saud University
  • February 2011

Bachelors, Information Technology (2011) King Saud University, KSA/Riyadh

Specialties & Skills

Web Development
System Maintenance
Software Project Management
Microsoft Operating Systems
SharePoint
Process Management/Improvement
Requirements Analysis
Client Relationship Management
Quality Management
Team Management
Solution Implementation
Client/Server web-based technologies
System Administration

Languages

Arabic
Expert
English
Expert

Training and Certifications

IBM AIX 6 Basics (2012 - Present)/SBM (Saudi Business Machines) (Certificate)
AN120 – Power Systems for AIX II: AIX Implementation and Administration(2012 - Present)/SBM (Certificate)
Configuring & Administration Microsoft SharePoint (2013 - Present)/Sites Power (Certificate)
BCS Certificate in Modelling Business Processes (07/2017 - Present)/Certificate Number: 00374868 (Certificate)
BCS Certificate in Requirements Engineering (07/2017 - Present)/Certificate Number: 00374086 (Certificate)
Certified Scrum Product Owner (09/2018 - 09/2020)/Certificate ID: 833355 (Certificate)
BCS Professional Certificate in Agile Business Analysis (09/2018 - Present)/ Certificate ID: 00430 (Certificate)
Product Management Masterclass (2019 - Present)/Causal Capital (Certificate)
IBM Web Sphere Portal and Process Server Implementation and Administration (Training)
Training Institute:
SBM (Saudi Business Machines)
Date Attended:
April 2013
SharePoint2010 – Administration (Training)
Training Institute:
Microsoft ARABIA
Date Attended:
March 2013
Problem Solving and Decision Making (Training)
Training Institute:
King Saud University
Date Attended:
March 2010

Hobbies

  • Traveling