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Jenan Al-Qalam, Marketing Specialist

Jenan Al-Qalam

Marketing Specialist·Al Khayyat investments group

United Arab Emirates

Bachelor's degree, Marketing

Work experience

Total years of experience: 14 years, 4 months

Marketing Specialist

January 2018 - Present

Al Khayyat investments group

United Arab Emirates

January 2018 - Present

• Planning and organizing events
• Setting up and implementing marketing strategies and yearly Marketing calendars
• Implementing of promotions and activities in support of the marketing plan
• Aiming at maximizing brand awareness, drive traffic into stores and increase revenues
• Maintain a strong relationship with media partners, stores and external parties to maximize marketing and advertising opportunities
• Stay up to date with market and online trends relevant to the brand
• Maintain awareness on best practice marketing techniques/ tools to achieve successful campaigns and promotions for generating brand revenue, profitability and market share
• Handling social media accounts in terms of creating visuals with the support of in house designer, media buying and community management
• Liaise with all concerned parties to guarantee adequate planning, execution and monitoring
• Creating reports and analysis for all the ongoing promos

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing Specialist

August 2016 - December 2017

Azadea Group

Dubai, United Arab Emirates

August 2016 - December 2017

• Planning and organizing events
• Participate in setting up and implementing marketing strategies
• Implementing of promotions and activities in support of the marketing plan
• Aiming at maximizing brand awareness and revenues
• Maintain a strong relationship with media partners, stores and external parties to maximize marketing and advertising opportunities
• Stay up to date with market and online trends relevant to the brand
• Maintain awareness on best practice marketing techniques/ tools to achieve successful campaigns and promotions for generating brand revenue, profitability and market share
• Liaise with all concerned parties to guarantee adequate planning, execution and monitoring

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing , PR Executive

January 2015 - July 2016

Al Majid Motors

Dubai, United Arab Emirates

January 2015 - July 2016

PR - Marketing Executive Jumaa Almajed Company - Kia Motors - Dubai, UAE Liaise with PR agency to ensure the smooth and qualitative press releases on regular basis. Assist preparing the market research, conduct surveys and generate competitors activities reports on a monthly basis Coordinate and participate in promotional events, working with the event team for effective and on time campaign Distributes press releases to targeted media and follow it up for timely releases. Monitors and records media coverage on monthly basis. Assist an coordinates during press confrences, exhibitions and accompany journalist during press tours

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Customer Service and Sales Rep

December 2012 - October 2014

Orange

Amman, Jordan

December 2012 - October 2014

Maintaining and developing relationships with existing customers. Collect past due payments. Gaining a clear understanding of customers’ requirements and presenting appropriately to close a sale. Ensure all customer information is correct, including phone numbers and addresses. Reviewing sales performance; set up plans to achieve or exceed targets. Record new commitment. Checking the quantities of goods on display and stock. Handle customer services, resolve client issues and extinguish escalated complaints. Advising on forthcoming product developments and discussing special promotions. Print reports for management.

Company industry:
Telecommunications
Job role:
Sales

Sales Representative

January 2011 - December 2011

Warderobe

Amman, Jordan

January 2011 - December 2011

Responsibilities to increase our revenue. Gathering market and customer information. Understand customer need and try achieving their requirement. Responsible to check the inventory. Recording sales orders and sending copies to the sales office. Exceed achieving my target.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

University Of Jordan

June 2014

June 2014

Bachelor's degree, Marketing

Jordan

GPA (point): 2.98 out of 4

GPA (point): 2.98 out of 4

Skills

Marketing
Expert
Marketing
Expert
Market Data
Expert
Market Data
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Microsoft
Expert
Microsoft
Expert
Prioritization
Expert
Prioritization
Expert
Relationship management
Expert
Relationship management
Expert
Social media
Expert
Social media
Expert
Market Data
Expert
Market Data
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
customer service
orange sales academy
May 2012