Assistant Manager
Americana Food Company
Total years of experience :23 years, 11 Months
*Ensure maximum customer satisfaction.
*Handle effectively customer complaints.
*Implement effectively restaurant business plan.
*Ensure QSC/CHAMPS standard are implemented.
*Control operational cost.
*Maintain and monitor the company products and assets in the showroom.
Plans and find ways on how to achieve the budget.
*Inform and discuss to my superiors about issues that would help the business.
*Responsible to maintain all records relating to cash payments and receipts review the nature and extend of overages and shortage.
*Oversee the day-to-day operations of the store
*Employ, train and motivate Team Members
*Develop local marketing and in-store promotional activities
*Maintain security controls - cash, keys, alarms and stock
*Store Analyses reports and budgets
*Conduct Team Meetings and performance review
*Making shift plan and proper staff position about their speciality station.
*Records and reconcile store sales reports with MIS reports.
*Ensure Team complies with Company policies and procedures.
*Store Analyses reports and budgets.
*Implement effectively restaurant administrative and tracking paperwork.
Scholarship.
Graduated with Diploma