Guest Service Agent
JW Marriott Kuwait City
Total years of experience :11 years, 3 Months
expertise in delivering support services and resolving customer complaints, Fostering Team Leading and supervising Shift Tasks and Daily Night Audit, replacing the night Manager with full responsibilities.
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Faculty of Tourism and Hotels Mansoura University, tourist guidance department
