Office Manager
Emirates Neon Group
Total years of experience :8 years, 2 Months
for one of the largest outdoor advertising companies in the UAE reporting to the GCEO as Office Manager.
Office Manager Duties include the following:
● Attend meetings on the GCEO’s behalf and travel on his behalf as and when required.
● Manage all logistics for company sponsorship events.
● Update and rebrand company brochures, websites, business cards and letterheads.
● Facility Management of the Dubai Office.
● Equipment Procurement for the Dubai office.
● Manage onboarding of new employees for the DXB Office, ensuring they have the correct training and
induction, along with all office supplies (laptop, email account, company phone, business cards and
signatures)
● Manage handovers for employees leaving the company (delegate tasks to the correct team members,
ensure backups of their company email/documents are done by IT, along with password changes for
company accounts)
● Interview new candidates for GCEO’S Office and help with employee selection.
● Project Management for new IT systems such as Office 365, ERP, Cloud and DMP solutions.
● Personal tasks for GCEO as and when required.
● Manage DXB Office Admin Assistant, Receptionist and IT Department.
● Coordinate with accounts for weekly and monthly reports for the GCEO, along with personal expenses.
● Sign off on Dubai Office attendance and monthly payroll for all employees.
● Create new company policies, procedures and handbooks for HR and upload to online system.
● Admin User for company systems, such as, Office 365, ENG Map, Mailchimp, OAA, Online Banking Accounts
and Company Document Database System.
Dairy management for GCEO.
* Event management for sponsorship events.
* Prepare international travel itineraries and visa’s when GCEO Travels.
* Manage GCEO multiple inbox’s and respond on his behave as and when required.
* Prepare board packs for meetings.
* Take minutes of the meetings and follow up when necessary.
* Expense management
Fajr Capital PLC is based in the UAE and is an Investment Company which focuses on growing markets in the
Financial Sector.
EA to the CEO roles and responsibilities:
● Manage the CEO’s diary by booking meetings, international teleconferences, coordinating with drivers,
making travel arrangements and rescheduling meetings.
● Build and maintain strong relationships with 300 high profile clients and business partners.
● Organize all travel arrangements, flights, accommodation and chauffeurs for personal and business related
matters.
● Manage the CEO’s international visa renewals for business and personal matters.
● Manage complex international travel itineraries of up to 4 destinations per week.
● Audio typing.
● Manage CEO’s inbox and prioritize his daily schedule for requested meetings and teleconferences.
● Assist with all logistics for board meetings which includes, flights, transfer and accommodation booking for
all board members along with venue booking, food and beverage selection, expenses and any IT software
which is required.
● In charge of CEO expenses and personal payments with access to his online banking for transfers.
● Liaise with shareholder’s offices and dignitaries globally for monthly reports, meetings and teleconference
scheduling.
● Setup and co-ordinate meetings and conference calls for clients & investors globally.
Before being asked to move across to a more senior position within Gulf Finance I was the front of house and
Facilitated the co-ordination of visitors, meetings and general front office management.
PA responsibilities for 5 Executive members:
● Take dictation and minutes for management meetings.
● Organize and maintain diaries for Executive members on a daily basis.
● Produce documents, brief papers, reports and presentations for management.
● Organize transport for daily business meetings.
Reception Duties
● Devise and maintain office systems, data management and filing.
● Client care as first point of contact, run switchboard, deal with initial queries.
● Liaise with clients, suppliers and other staff for general day to day duties.
● Renew insurance for the company.
Gulf Finance Corporation is based in the UAE and provides commercial and consumer asset finance geared towards
the SME market.
Client Service Officer Duties:
● Establish process for client services team.
● Assign originators and introducers to client service officers.
● Train new employees.
● Prepare all the Agreements on the CEO’s behalf for new client cases.
● Maintain strong relationships with pipeline clients and introducers.
● Provide high quality customer service in a timely and efficient manner.
● Interact with customers directly and indirectly to resolve queries.
● Confirm proper and thorough customer and business analysis has been achieved.
● Co-ordinate and respond to all requests of external and internal clients.
● Communicate with other departments to ensure quality and excellent customer service is provided.
● Continuously stay updated in regards to internal Gulf Finance processes, procedures and market trends.
● Deliver input and ideas to improve process and Products.
● Proactively contact clients to close sales.