Amaar Mir

Responsible for self-generating leads, advancing the sales process and closing
new business.
Aligning with Z-novation technology products ranging from Cloud computing,
application development, security and hardware.
Developing growth strategies and plans with C level executives. Managing and
retaining relationships with existing clients.

Account management and self-generating leads, advancing the sales process and closing new business by developing strategies with C level executives.
Aligning with Z-novation technology products ranging from Cloud computing, application development, security and hardware.
Orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs to drive revenue.

Providing prospective clients with the best solutions regarding their I.T infrastructure to enhance productivity and reduce costs to help enterprise drive digital transformation. Proposing Microsoft products like Azure, Teams, M365, Office 365, creating proposals and co-coordinating with Microsoft for workshops and customer satisfaction. Coordinating with Technical team and suppliers to meet project deadlines and meet customer expectations. Develop new customer database and existing customer retention with excellent account management strategies.

Provide a high level of technical support to ensure the equipment is running
to its optimum performance and that all departmental KPIs and SLAs are met. Development of data acquisition software for remote monitoring of health
systems and provide support on IT infrastructure, software application and
development and O/S support experience (including installation, configuration, patching and troubleshooting)
Provide on-site and phone support to customer, Project Management
including acting as a single point of contact for projects, to provide technical support/input to site and team projects and initiatives. Including
prioritization of workloads to ensure project delivery
Perform preventive maintenance, . installations, service and repair on Philips imaging systems

erstanding customers’ business and solution requirements to Influence Government and large enterprise clients to buy or retain du products and
services to utilizes all available resources to manage their respective account
by exceeding customer expectations and avoiding escalations. Handling contracts, queries and providing telecom and technical solutions to
the corporate level clients of Du telecom like Mubadala development company, Ministry of Interiors Abu Dhabi Police, U. A. E Army, Etihad Airways Customer management and strategic selling skills to achieve a high level of customer satisfaction to ensure effective coordination through routinely
partnering with sales and other services personnel to strategize ways to
create opportunities within the accounts they service. Responsible for delivery of service across entire support lifecycle, including
service delivery planning, usage, delivery management and proactive
remediation service

rver 2012, Active directory, Dns, Dhcp administration. Remote access troubleshooting and patching. Managing Exchange Client, SCCM Client, Safe Boot Client, AD/OU &Device lock client services.
Installing and troubleshooting VPN Network V.I.P User's Installation of OS &
Updating of AV(Symantec 12. 0) & providing reports to management. Asset management and updating and checking of inventory and stocks Ethernet cards, TCP/IP networking