FIELD SERVICES ENGINEER
Orange - Burkina Faso
Total years of experience :13 years, 10 Months
Responsible of the Active Preventive Maintenance and Curative Maintenance of GSM, WCDMA and TRANSMISSION Nodes in the Centre-South area of Burkina Faso. And also, in charge of the planning and the supervision of Passive Preventive Maintenance and Curative Maintenance of Passive nodes in the same area.
Responsible of the Active Preventive Maintenance and Curative Maintenance of GSM, WCDMA and TRANSMISSION Nodes in the Centre-South area of Burkina Faso. And also, in charge of the planning and the supervision of Passive Preventive Maintenance and Curative Maintenance of Passive nodes in the same area.
Take full responsibility for service alarm monitoring and alarm management for all network services, first level fault restoration and configuration management of the network within the scope of work delegated by work area responsible Shift Leader/ Incident Manager.
First Level service quality surveillance and alarm handling.
First Level service problem restoration.
Preventive service maintenance.
Executing system configuration changes as per given right.
Trouble Ticket Handling.
Work Order Handling.
Change Request handling.
Report Handling.
Configuration management of network elements and assigned nodes
System back up of nodes.
Resolution to subscriber complaints and root cause analysis.
Coordinating with the interfaces for the Implementation of new products and testing.
Monitoring of Airtel Network by analyzing alarms coming from BSCs, MSCs, HLRs, Media Gateway using Ericsson Operation Support System (OSS), WinFiol, etc…
Performing daily, weekly and monthly check up of Radio and Core Nodes,
Management of Customers’s Complaints
Implementation of New GSM sites’s parameters into the Base Station Controller (BSC
Creation and configuration of new routes on the Mobile Switching Center (MSC) between Airtel Burkina and its local partners like Onatel Burkina, Telmob, Telecel Burkina and its international partners like Airtel India, Airtel Niger, Airtel Ghana, and Cote d’Ivoire Telecom.
Implementation of New GSM sites’s parameters and its BSC’s parameters into the MSC.
Performing the daily, weekly and monthly backup of Core Nodes.
ZAIN BURKINA*NOW CALLED AIRTEL BURKINA › TRAINING IN TRANSMISSION.
Survey of feasibility of hertzian links in the setting of the interconnection of the seat of the SONABHY in Ouagadougou to the one being in Bobo Dioulasso through the transmission network of Zain-Burkina*.
-Telecommunications: GSM Network–Digital Signal Processing – Technique of Modulation–Wire Telephone Network – Conception Attended by Computer– Automatic device / Servitude -Computer Science: Computer Network– Computer Security– Unix/Linux– Data Base/SQL– Programming in C++/Algorithmic– Programming in Java–Web Site Designer/ Web Site Development– Analysis Oriented Object– Picture Processing – Interview and Maintenance of the Computer– -Computer Architecture. Electronic: Analogical/Digital/Power Electronic–Electricity- Electronic construction– Office of survey– Microprocessor Management: Technique of Project Conduct– Computer Right General: Technical English- Technique of expression– Analysis Mathematics– Linear algebra– Statistics Descriptions