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أمال براش , MANAGEMENT

أمال براش

MANAGEMENT·Estaff for projects development

Qatar

Diploma, الضيافه

Work experience

Total years of experience: 4 years, 3 months

MANAGEMENT

December 2025 - Present

Estaff for projects development

Lusail, Qatar

December 2025 - Present

• Communicated with customers and
scheduled appointments.
• Managed and organized reservations.
• Answered customer inquiries via
phone.
-Welcomed guests, guided then to
tables, provided menus, and answered
inquiries.
Managed reservations for guests via phone
and email
◦ Collaborated with colleagues and
assisted in cleaning and organizing
tables to ensure smooth operations.
-Handled complaints and resolved
issues professionally.
-Welcomed guests and ensured requests complaints
accuracy efficiency
professionalism.
-Collaborated with the team to
maintain smooth service
operations.
◦ Welcomed customers, presented
menus, ensured customer
satisfaction

Company industry:
Construction & Building

HOSTESS

January 2024 - November 2025

Le Royal Méridien

Lusail, Qatar

January 2024 - November 2025

Company industry:
Hospitality & Accomodation

BANQUET

January 2024 - January 2024

Le Royal Méridien Doha

Lusail, Qatar

January 2024 - January 2024

• Welcomed and assisted guests, ensuring
their comfort during events and functions.
-Served food and beverages efficiently
and courteously. Set up and arranged
banquet tables according to hotel or
restaurant standards.
-Collaborated with team members to
ensure smooth and professional event
operations.
-Maintained cleanliness and organization
of the work area while providing high
quality guest service.
◦ Help passengers with self
serve or assisted check in
procedures.
◦ Deal with passenger fight
queries.
◦ Verify travel documents and

Company industry:
Hospitality & Accomodation

GROUND AGENT

January 2021 - October 2022

Café Restaurant Al Batal

Marrakech, Morocco

January 2021 - October 2022

and maintained clean
and organized dining areas.

Company industry:
Food & Beverage Production

Education

Air crew marrakech

June 2023

June 2023

Diploma, الضيافه

Morocco

جامعه الفقيه الكانوني

July 2020

July 2020

Bachelor's degree, Science

Morocco

Skills

AVIATION
Intermediate
AVIATION
Intermediate
AVIATION SAFETY
Intermediate
AVIATION SAFETY
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT PROJECT
Intermediate
MICROSOFT PROJECT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PHYSICAL SCIENCE
Intermediate
PHYSICAL SCIENCE
Intermediate