أمال براش

• Communicated with customers and
scheduled appointments.
• Managed and organized reservations.
• Answered customer inquiries via
phone.
-Welcomed guests, guided then to
tables, provided menus, and answered
inquiries.
Managed reservations for guests via phone
and email
◦ Collaborated with colleagues and
assisted in cleaning and organizing
tables to ensure smooth operations.
-Handled complaints and resolved
issues professionally.
-Welcomed guests and ensured requests complaints
accuracy efficiency
professionalism.
-Collaborated with the team to
maintain smooth service
operations.
◦ Welcomed customers, presented
menus, ensured customer
satisfaction

• Welcomed and assisted guests, ensuring
their comfort during events and functions.
-Served food and beverages efficiently
and courteously. Set up and arranged
banquet tables according to hotel or
restaurant standards.
-Collaborated with team members to
ensure smooth and professional event
operations.
-Maintained cleanliness and organization
of the work area while providing high
quality guest service.
◦ Help passengers with self
serve or assisted check in
procedures.
◦ Deal with passenger fight
queries.
◦ Verify travel documents and

and maintained clean
and organized dining areas.