AMAL MUSFER, Senior Manager Logistics

AMAL MUSFER

Senior Manager Logistics

Al Futtaim Company

Location
United Arab Emirates - Dubai
Education
Master's degree, International Logistics & Supply Chain Management
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Senior Manager Logistics at Al Futtaim Company
  • United Arab Emirates - Dubai
  • My current job since November 2017

Responsible for the end to end supply chain of Sports & Lifestyle Division of Al Futtaim retail which includes Warehousing, Freight, Rate negotiations, KPI measures with LSP's & Inventory management.
● Budgeting & Operations Management
● Designed and executed the Go-to Market strategy for Reebok e com in UAE & KSA.
● Cost saving of 33% through optimization of existing Fleet.
● Improved Sell through by 34% through the implementation of auto replenishment
● Lead the standardization of supply chain process across MENA & SEA for Sports & Lifestyle business
● Realized savings of 3.1Million AED through asset/process optimization, rate negotiations & by improving operational efficiencies.
● Improved product availability by 99.98% through the implementation of Warehouse cycle count process
● Deliver continuous improvement plans for operating practices and create solutions to improve performance of the supply chain through carrier and route selection.
● Implement new visibility tools throughout the supply chain.
● Develop internal and external networks to ensure effective communication and representation between all operational areas of the business.
● Managed implementation of SAP WM across UAE & KSA warehouse.
● Headed Supply Chain Process Blueprinting for SAP implementation in SEA market covering 7 countries.

Operations Manager at noon E Commerce
  • United Arab Emirates
  • September 2016 to October 2017

(Leading E Commerce platform with in the GCC region)
Key Result Areas
● Managed 30, 000 sqm warehouse with 200 staff.
● Enabling business mission of 100% customer satisfaction by meeting Critical Pull Time demands set by the customer through a
fast-paced e commerce website.
● Designed operational processes from scratch and continuously testing and revising them. (Achieved an increase in through put
by 32% within 3 weeks’ time).
● Integral part in building, implementing a warehouse management system based on continuously evolving processes, running
user acceptance tests and addressing issues arising thereof.
● Core team member in Implementing a conveyor system covering 3 mezzanine floors.
● Partnering with HR on building the operations team from manpower planning, recruiting, inducting and training.
● Building and setting a positive organization climate in the new company through employee engagement activities.
● Implemented and sustained high 6’S standards in the facility with Zero incident reported for more than a year.
● Testing operational efficacy by creating contingency scenarios, planning and evaluating responses to them.
● Building and delivering productivity plans by reviewing forecasts, determining productivity requirements & partnering with
functional managers to balance labor.

Regional Freight Manager at Liwa Trading Enterprises L.L.C
  • United Arab Emirates - Abu Dhabi
  • March 2016 to September 2016

(Part of Al Nasser Holdings; one of the leading retail distributors in GCC)
Key Result Areas
● Drive profitability goals and manage performance of internal and external operations
● Develop routes and services to contribute to business growth for new and existing brands (21) within the organization.
● Manage shipping and Logistics teams across GCC.
● Freight re-alignment across all region/network through an RFQ process. 3 new service providers were installed, shipping
methods revised, several processes outsourced. Results included 47% rate reductions, substantial overhead savings and
improved processes reducing lead times by 50%.
● Delivered a cost savings impact of approximately AED 2 million from 2016 to 2017 on freight through load optimization and
streamlining transportation facilities
● Expert in ESMA and DM registration processes.
● Confirm compliance of testing procedures & test reports to meet the specifications of GCC standard requirements for Fashion,
Footwear, electricals and Cosmetics.
● Managed projects involving effective use of in-house resources and thereby reducing costs and dependence on external
service providers.

Operations Support Manager at M.H Alshaya Trading Company
  • United Arab Emirates
  • September 2008 to February 2016
Shift Manager
  • April 2010 to December 2011
Warehouse Supervisor at Logix (Logix FZCO is the Regional Distribution Center of Alshaya which serves MENAE
  • September 2008 to April 2010
Supply Chain at TESCO Retail Stores LTD
  • United Arab Emirates
  • September 2007 to April 2008
Sales Assistant at NEXT Plc
  • United Arab Emirates
  • August 2006 to July 2007

Education

Master's degree, International Logistics & Supply Chain Management
  • at University of Glamorgan
  • May 2008

Higher diploma, Business Management
  • at UK College of Business & Computing
  • January 2006

Bachelor's degree, Computer Science
  • at PSG College of Arts & Science Bharathiar University
  • April 2005

Programming Language

Specialties & Skills

Warehouse Management
Supply Chain Management
Team Management
Logistics
BUDGETING
FUNCTIONAL
MARKETING
NEGOTIATION
NETWORKING
OPTIMIZATION
PROCESS ENGINEERING
STRATEGIC
SUPPLY CHAIN

Languages

English
Expert
Hindi
Expert

Memberships

Chartered Institute of Procurement & Supply UK
  • Member
  • September 2008

Training and Certifications

Certified Trade & Logistics Professional (Certificate)
Date Attended:
November 2011

Hobbies

  • Cricket