Business Analyst
Royal Horticultural Society
Total years of experience :12 years, 10 Months
Liaise with the business stakeholders, developers and UX team to ensure expectations are understood and act to clarify where needed. Run discovery workshops and refinement sessions to explore roles, processes and capture stories to feed into backlog. Produce story maps to support the product vision and define the MVP. Facilitate refinement and backlog grooming sessions to capture story detail, wireframes and prioritise the product/sprint backlog. Work with the development team and project manager to identify dependencies, bugs and estimate backlog. Support testing to ensure the story passes the business rules and acceptance criteria. Coordinate User Acceptance Testing. Facilitate training sessions with business users. Support the business in exploring the objectives and quantifying benefits to feed into the business case.
Collaborate with stakeholders and team members to support the Data Warehouse (ETL) Project. Take lead across appointed work streams to progress and manage deliverables across the full Software Development Life Cycle. Serve as a liaison with vendors and offshore developers to ensure expectations are met. Facilitate observations, meetings and workshops with stakeholders to elicit and prioritise detailed requirements. Validate and document business rules, requirements and process flow diagrams. Coordinate design documentation reviews (inc. data and UML) with stakeholders and offshore developers. Support the scrum process in prioritising and managing the backlog. Define business cases and test cases to support the Systems Integration and Functional Testing. Manage and implement test strategies to ensure compliance with requirements specifications. Engage Subject Matter Experts, vendors and offshore developers in defect resolution. Identify assumptions, dependencies and risks throughout project.
Serve as liaison with stakeholders and developers during all phases of the project to ensure timely results. Support the business and team members on the work-streams: ERP Upgrade, E- Commerce Website, Mobile App/Site and CMS. Facilitate requirements gathering workshops and manage expectations. Elicit, analyse and document requirements in collaboration with senior business. stakeholders, developers, UX and creative teams. Define, document and prioritise user stories through workshops. Facilitate meetings to validate and document the acceptance criteria. Support the scrum team in managing the backlog and facilitating sprint meetings. Identify assumptions, dependencies and risks throughout projects. Define a test strategy to support the User Acceptance Testing of business solutions. Identify opportunities in improving quality and efficiency through process analysis and business process modelling. Coordinate and monitor the progress of projects through status reports and project plans.
Carry out requirements gathering and analysis. Understand objectives and define project scope. Facilitate meetings and manage stakeholder expectations. Gap analysis and process mapping to capture as-is and to-be state. Ensure defects are reported and managed effectively. Liaise with international offices and team members.
Duties:
• Managing the administration of the business and liaising with international offices, clients and team members.
• Managing mystery shopping projects and coordinating schedules.
• Monitoring projects to ensure client requirements and quality are met.
• Preparing analysis reports to highlight project results and finance.
• Managing invoices for external contracts and clients.
• Configuring the internal quality management systems and corresponding check lists.
Key Achievements:
• Successful Completion of mystery projects.
• Implemented a solution to manage new client mystery project.
• Conducted training workshops for new mystery shoppers.
• Managed the booking of seminars, venues, trainers and delegates.
Duties:
• Analysing financial documents and identifying the business processes.
• Facilitating progress meetings and managing stakeholder expectations.
• Carrying out data analysis and mapping to identify requirements.
• Implementing the fundraising database called Raisers Edge.
• Configuring the database in accordance to the charity's requirements.
Key Achievements:
• Business Process Mapping.
• Data field Mapping.
• Configured Raiser’s Edge fundraising management System.
• Trained users in using Raiser’s Edge.
• Produced a user guide to increase user friendliness and awareness of the system.
Requirements Analysis and Elicitation, Modelling Diagrams: usecase, class, sequence, Entity-Relationship Rational Rose, UML Database Development: SQL, Oracle, E-R Diagrams Project Management (Prince2) and Microsoft Project Methodologies: Agile, Waterfall, SDLC, DSDM Dissertation: Developed a booking management system. **Adopted Agile and DSDM. **Software: Rational Rose and UML to model diagrams. Microsoft Project **15000 word Report
