امل سلطان

Develop and implement campaigns and events plans including reviewing the concept and content for each one, and monitoring the execution to ensure that it is organized and implemented as per the company’s guidelines and within the approved budget.

Develop and execute CSR programs as well as conducting program reviews to assess outcomes and effectiveness.

Supervise QTerminals’ attendance at nominated local and international exhibitions justifying the company’s attendance and overseeing design of exhibition stand, liaising with subsidiaries and government authorities on the preparation of publicity material.

Developing social media content plans that are consistent with the company’s brand identity.

Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.

Create the strategy for media and publication

Receive all press statements and public speeches issued in the name of QTerminals to ensure their accuracy and consistency with overall corporate image.

Manages the production of all types of publication and review at proof stage all publications issued by the department to ensure that contents are in accordance with local etiquette and overall corporate image that is intended to be conveyed. This includes QTerminals corporate in-house magazine, annual report calendars, diaries and other adhoc publications.

Coordinate with third party media agencies as required in the best interest of QTerminals.

Project Manager for Intranet project, Website project and TalkWalker (Monitoring Social Media) project.

1. Print Media: Manage the generation of all Mwani Qatar communications for the media such as materials and templates including CEO speeches, press releases, editorials, company website and intranet content and graphics and newsletters - in order to promote Mwani Qatar, its corporate image and strategic objectives.
2. Publications & Communications: Manage and guide the team to develop internal and external publications to promote and communicate the business of Mwani Qatar to increase visibility and positively position the company and its strategic business units with respect to external audiences while ensuring alignment with communication guidelines.
3. Social Media: Maintain & update the social media strategy, coordinating with stakeholders across the Company to ensure its effectiveness and encouraging adoption of relevant social media techniques into the corporate culture and into all of the company’s services.
4. Develop analytics reports and collate data from Social Media staff reporting, presenting analysis of campaigns and trends to all departments
5. Campaigns: Manage awareness campaigns in coordination with marketing team to promote and communicate various business initiatives of Mwani Qatar.

 IT Manager Assistant and handling the section when the manager in vacation .

 Handling Active Directory Server .

 Handling Exchange Server .

 Handling the ERP AX dynamics 2009 project .

 Handling the Website project and update the website which base on SharePoint 2013 .

 Handling the intranet project and update it which base on SharePoint 2013 .

 Handling Archiving system in the intranet which base on SharePoint 2013 .

 Giving training for the employee about using the SharePoint 2010 .

 Giving training for the HR employees about using the attendees software and handling the

system.

 Handling SMS system from Ooredoo .

 Handling the VOSS system from Ooredoo .

 Programming the employee’s cards .

 Handled the Helpdesk and distribute the tickets for the technical support using Service Desk Plus

"web-based helpdesk software " from ManageEngine .

 Handled the sever for the Service Desk Plus ( upgrade the software, import the users from AD

and give the privileges for the users )

 Working as Technical support .

 Used Cisco Call Manager for configuration phones and link the phones with the unified

communication for Microsoft .

 Handled the Primavera software ( Oracle ) P6 and Contact Manger ( install it in the users PCs -

Solving the issues ).

 Designed the internal home

 Handled the HR software for printing and programmed the access card for the employees.