Amal Taher, Office Manager-Lower Gulf

Amal Taher

Office Manager-Lower Gulf

Danone Nutricia Middle East

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor's Degree at Tourism and Hospitality-Tourist Guiding
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Office Manager-Lower Gulf at Danone Nutricia Middle East
  • United Arab Emirates - Dubai
  • My current job since June 2018

Key Responsibilities:
Responsible for organizing and coordination office operations and procedures on daily basis. Communicating with people at all levels across all business functions and countries.
✓ Office management Duties:
▪ Manage Purchase Order and KissFlow systems for the Lower Gulf Team
▪ Timely payment to vendors in line with Danone policy for LGT
▪ Ensure validation & tracking of Monthly invoices, expenses, debit notes, … etc.
▪ Liaise with 3rd party vendors on daily basis topics including quotations, invoices, SOA, payment and activity follow-up.
▪ Managing and leading all business events within Lower Gulf team
▪ Facilitate the best hotel rates and airlines.
▪ Arrange cost effective purchase of office equipment, stationary, etc.
▪ Handle sensitive and/or confidential information and/or documentation with appropriate discretion.
▪ Manage & track holidays and other leave days of employees.
▪ Supporting LGT with all ad-hock requests to smooth operation process.

Office Manager at BrokNet Group MEA
  • United Arab Emirates - Dubai
  • January 2018 to June 2018

Office Management
 Develop and implemented policies and procedures for the
corporate office and managing database.
 Ensure that protocols are observed, hospitality is extended, and all visitors are made to feel welcome.
 Follow up with relevant divisions and departments to ensure satisfactory action is always taken.
 Scheduled the business travel arrangements and hotel bookings.
 Organize and maintained records and other essential documents including contracts, legal documents and suppliers’ database; archived out of date information according to records management compliance and best practices.
 Manage office budget, ensure accurate and timely reporting
Team Management
 Supervising and monitoring the work of administrative staff
 Create the business plan for the Office Management department that included the department’s key projects and initiatives that supported the organization’s goals and objectives.
 Maintaining office staff by recruiting, selecting, orienting, and training employees.
 Plan in-house or off-site activities such as conferences and celebrations
 Handle customer inquiries and complaints
Review and approve office supply acquisitions
 Coach, mentor and discipline office staff
 Help in the hiring process of the Office Management team and reviewed regularly their performances.

Talent Acquisition Coordinator at Dubai Tourism and Commerce Marketing (DTCM)
  • United Arab Emirates - Dubai
  • November 2016 to June 2017

*Key Responsibilities: ‎
Responsible for providing administrative support across Talent Acquisition functions ensuring ‎consistency with overall section objective and compliance with applied rules and regulations.‎
- Recruitment
- Scheduling interview for the candidates (Local/Overseas).‎
- Updating the Monthly Recruitment Reports
- Manage and update DTCM digital platforms (e.g.: LinkedIn, Career page, Taleo)‎
- Administrative & Coordination
- Travel arrangements: Ticketing, Hotel Booking and Transfer for overseas New Hire and ‎Fly-in candidates.‎
- Admin invoice checking & processing. ‎
- Updates Organizational charts on GRP and reflect necessary updates as (job titles, etc)‎
- Perform other job related tasks as required and any other adhoc projects as advised ‎by the senior stakeholders.‎
- On-boarding (Local-Overseas)‎
- Performs the new hires on-boarding process, coordinates with other support ‎functions and departments to ensure all new hire requirements are ready on time, ‎and ensures the on-boarding process is implemented properly.‎
- Entering the new staff details in the GRP, create ID and coordinate with e-government ‎to issue password.‎
- Coordinates with Organizational Development and Training provide new hires details ‎ensure they are enrolled in the induction/ other onboarding activities.‎
- Handles Probationary review end to end process
- Communicate the confirmation of probationary period to the Organizational ‎Development and Training & Training and HR operations teams of the same.‎
- Create and upload the announcements for New Joiners.‎

- Reporting:‎
- Generate periodic and ad-hoc reports as required.‎
- Maintain and Update Recruitment Tracker.‎
- Database & Talent Pool Management
- Receive CVs from different sourcing pools and build talent pool.‎

Human Resources Coordinator at Kempinski Hotel Mall of the Emirates
  • United Arab Emirates - Dubai
  • December 2015 to October 2016

* Key Responsibilities
- Recruitment
- Preliminary screening of profiles.‎
- Scheduling interview for the candidates.‎
- HR Generalist ‎
- Scheduling Induction for New Joiners.‎
- Introducing the new joiners to the location HR & Admin team and introducing them to ‎the departmental representative.‎
- Making employees aware of various HR Policies.‎
- Maintaining Personal files of all employees.‎
- Helping employees to avail various benefits available to them as and when required.‎
- Responsible for the billing process for Transport & Travel function of the organization.‎
- Preparation of bills, auditing invoices, handling queries related to data from Finance.‎
- Administering Welfare Calendar & activities like: National Days, Birthday List, ‎Monthly Events, ‎etc...‎
- Produce and submit reports on general HR activities.‎
- Answering employee requests and questions.‎
- Payroll
- Responsible for collection of attendance from different location and maintenance of ‎employees leave records for salary pay out.‎
- Issuing salary certificate and other related documents.‎
- Filling of all payroll related documents on monthly basis.‎
- Preparing and maintain data of leftover employees within stipulated time and clear ‎their due in the form of full n final.‎
- Making sure that all the necessary information’s are passed on to the accounts ‎department for salary processing‎.

Security Administrator at Kempinski Hotel Mall of the Emirates
  • United Arab Emirates - Dubai
  • May 2015 to December 2015

- Provides confidential secretarial and administrative support for the principal ‎executive to include managing the schedule/calendar, screening and ‎handling telephone communications, greeting and directing visitors, and ‎dealing with administrative problems and inquiries as appropriate.‎
- Responsible for organizational functions and general meeting support: ‎including arranging, follow up calls
- Responsible for incoming and outgoing mail.‎
- Supervise personnel which may include recommendations for hiring, ‎performance evaluation, training, work allocation, and problem resolution.

Account Advisor & Co-Trainer at Raya Contact Centre
  • Egypt - Cairo
  • November 2013 to March 2015

* Key Responsibilities:
- Compiling and presenting information.‎
- To assist in providing written and verbal feedback on people attending the ‎preparation courses.‎
- To deliver training sessions as required.‎
- To assist in disseminating information to prospective adopters attending ‎preparation training on a sessional basis as needed.‎

Tour Guide at Bibliotheca Alexandrina
  • Egypt - Alexandria
  • January 2012 to May 2013

* Key Responsibilities:
- Escort groups around the site and answer their questions.
- Giving information about its history, purpose, architecture or other points of interest.
- Greet and register visitors, and issue any required identification badges.
- Show audiovisual presentations include information about the place and the city.

Education

Bachelor's degree, Bachelor's Degree at Tourism and Hospitality-Tourist Guiding
  • at Faculty of Tourism and Hotels, Alexandria University
  • June 2013

Specialties & Skills

People oriented
Human Resources
Hospitality
Administrative support
‎Recruitment skills
Team-work
communication skills
‎well-organized
customer service oriented

Languages

English
Expert
Arabic
Expert
French
Intermediate

Training and Certifications

EDUEgypt Business Process Outsourcing Skills Certification ‎ (Training)
Training Institute:
Information Technology Institute (ITI)‎
Fire Fighting & Safety Protection ‎ (Training)
Training Institute:
Dubai Civil Defense.‎
Disability Awareness Workshop ‎ (Training)
Training Institute:
Dubai Center for Special Needs‎