amani arif, Facilities Manager

amani arif

Facilities Manager

CBRE

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Faculty of Education - Hearing disability
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Facilities Manager at CBRE
  • Saudi Arabia - Jeddah
  • My current job since February 2023
Public Relations Specialist at Samaco marine
  • Saudi Arabia - Jeddah
  • November 2021 to February 2023
customer service representative at Arabian Centres
  • Saudi Arabia - Jeddah
  • December 2019 to November 2021

Handling mall visitors & tenants general complaints process.
• Tenets & Clients management: Maintaining data, permit issuance.
• Warehouse & Inventory for company assets.
• Event Organizing: Store openings, National & internationals day, Holidays
events.
• Lost & found management: electronic devices, personal ID’s,
miscellaneous personal & purchase items, government cooperation.
• Providing daily, weekly & monthly reports.
• Acting CS Operation Supervisor, with tasks including but not limited to: CS
officers’ supervision & task tracking, creating CS officers timesheets,
direct report management with HO, MCI complaints handling, Purchasing
management.
• Part of the Training & Development for CS Dep.

Sales at M. H. Alshaya Company - Saudi Arabia
  • Saudi Arabia - Jeddah
  • May 2019 to May 2019

Store manager

secretary at Dr. Ahmed Saeed Al Omari office
  • Saudi Arabia - Jeddah
  • May 2016 to December 2018

Handling office customers inquiries & complaints.
• Appointments & scheduling management for customers.
• Archiving
• Executive Secretary for the manager for tasks including but not limited to:
appointment scheduling for VIP, MoM process & distributing, flight &
travel management, task distribution to employees.

customer service representative at dr.ahmed saeed al omari office
  • Saudi Arabia - Jeddah
  • May 2016 to December 2018

Handling office customers inquiries & complaints.
• Appointments & scheduling management for customers.
• Archiving

Education

Bachelor's degree, Faculty of Education - Hearing disability
  • at University of Jeddah
  • November 2018

4.47 GPA, 2nd Honorary

Specialties & Skills

Organizing Meetings
Basic administrate work (filing, data entry).
Fast skill acquiring.
Planning & organizing tasks
Microsoft office
Conflict Handling
writing reports
Customer Service Skills
Office Work
Critical Thinking
Events Organisation
share point
planning
outlook
team management
operation
Microsoft excel
problem solving
team leadership
teamwork
people management
microsoft powerpoint
marketing
service center
telemarketing
office work
office administration
office management
marketing support
market research
marketing strategy
marketing communications
marketing management

Languages

English
Expert
Sign
Expert
Arabic
Expert
Turkish
Beginner

Memberships

OSHA
  • مدير السلامة والصحة المهنيه
  • September 2021

Training and Certifications

العلاقات العامة و علاقات عملاء (Training)
Training Institute:
المعهد العالي للسياحه والضيافه (HTMI)
Date Attended:
December 2021
مكافحه كورونا (Training)
Training Institute:
الهلال الأحمر السعودي
Date Attended:
May 2019
Duration:
2 hours
القيادة الاداريه (Training)
Training Institute:
اثرائي
Date Attended:
May 2019
Duration:
1 hour
التخطيط التنفيذي (Training)
Training Institute:
اثرائي
Date Attended:
May 2019
Duration:
2 hours
الابتكار المؤسسي (Training)
Training Institute:
اثرائي
Date Attended:
May 2019
Duration:
1 hour
إدارة الفعاليات (Training)
Training Institute:
اثرائي
Date Attended:
May 2019
Duration:
1 hour
اداره النزاع في بيئة العمل (Training)
Training Institute:
اثرائي
Date Attended:
May 2019
Duration:
1 hour
Basics of Sign Language (Training)
Training Institute:
Saudi medical academy
My scientific movie (Training)
Training Institute:
King Abdulaziz University
Date Attended:
September 2016
Duration:
13 hours
Communication effectively with customers (Training)
Training Institute:
Doroob
Date Attended:
December 2018
Duration:
4 hours
Principles of customer service (Training)
Training Institute:
Doroob
Date Attended:
December 2018
Duration:
4 hours
Work Ethics (Training)
Training Institute:
Taqat
Date Attended:
December 2018
Duration:
5 hours
Personal patterns in the work environment through the theory of DISC (Training)
Training Institute:
Doroob
Date Attended:
December 2018
Duration:
2 hours
English business (Training)
Training Institute:
Taqat
Date Attended:
December 2018
Duration:
5 hours

Hobbies

  • Photography