Business Analyst
Classera
Total years of experience :12 years, 4 Months
Product owner of K-12 LMS & ERP (HR module):
- Gather task requirements from clients (CS team and schools) and write analysis SRS document for the development team.
- Create daily stories on Jira for upcoming sprint
- Present tasks & required functionality to team
- Design analysis for the UX/UI using AdobeXD
- Handling communication with Microsoft & HP as Classera strategic partners.
- Initiating and building business partnerships with 25+ education partners worldwide. Process includes engaging, business discussion, and integrating products to Classera LMS.
- Managing Classera Resellers in Africa (5+ resellers and channel partners); starting with negotiating contract, coordinating training, following pipelines, and supporting all the way.
- Communicating with Ministries of Education in MEA and scheduling meetings.
- Working on Classera Learning Never Stops initiatives that supported schools globally during COVID-19 period by offering free virtual school platform for schools and ministries.
- Handling relationship with non-profits supporting education like ALECSO and EduMillenium.
- Working across Classera departments; follow technical team integrating Edu-partners, coordinate with activation, sales, and marketing & media teams on mutual tasks.
- Attending Classera events and administering Live Zoom webinar for MEA schools July 2020.
Based)
- Handling the Facebook & LinkedIn accounts to resource doctors, posting job ads, and branding.
- Sourcing using LinkedIn Recruiter and Facebook channels.
- Creating a compliant file for each registered doctor with all job required documents.
- Matching job requests with available doctors and putting doctors forward for job placement.
- Contacting job vendors and hospitals regarding job placement of applied doctors.
Foundation for Real Estate Development (FRD)
-Managing the recruitment process (writing JDs, posting job Ads, screening CVs, shortlisting,
managing interviews, selection, sending offers and onboarding).
-Analyzing training needs and suggesting trainings (on the job and external vendors).
- Participating in performance evaluations every 6 months.
-Tracking attendance, absence, and excuses.
- Organizing the process of social and medical insurance.
-Managing E-mail accounts and manager's schedule.
-Compiling contracts, editing and documenting.
-Taking meeting minutes and attending events.
-Coordinating the working cycle for the sales team (leads, requests, inventory database).
Conducting interviews to small grants applicants of Syrian and African refugees.
- Attending business training and provide business coaching sessions during planning.
- Performing field visits to check, audit, and support small projects progress.
- Providing financial, marketing, and sales guidance to small entrepreneurs.
- Writing success stories, documenting work and preparing reports.
MG Real Estate
- Searching the market for competitors in the real estate field.
- Events planning, handling e-mails, filing and administrative tasks.
- Approaching VIP customers and presenting the idea of buying properties abroad to them.
www.hindawi.com).
My responsibility was handling all required communication during the review and publishing processes of
the scientific articles submitted to Hindawi journals. This includes the following tasks:
- Reviewing articles in order to validate if they are written according to publishing standards.
- Business e-mails: communicating externally with several worldwide researchers via e-mails in
addition to internal communication among the company's units.
- Handling the articles' review process and making necessary updates on the MTS system.
- Making decisions, problem solving of customers’ issues and responding to complaints.
Responding to calls and handling e-mails of customers’ inquiries and vendors’ arrangements.
- Searching the web and company's system to respond to customers’ inquiries accurately.
- Meetings with the manager, filing, writing reports and sending e-mails.
- Conducting IT researches on Cloud Computing and Virtualization technologies.
- Installing open source applications on Linux OS like; SpagoBI (Business Intelligence) tool, sales
and HR management tools.
- Writing technical documents, presentations and reports to present research results.
Accumulative Grade: Very Good
9 Months
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