Alaa Yassein

Executive Assistant to Principal (Maternity Cover)·GEMS Education

United Arab Emirates

Bachelor's degree, Bachelor of Social Service

Work experience

Total years of experience: 15 years, 3 months

Executive Assistant to Principal (Maternity Cover)

August 2025 - February 2026

GEMS Education

Dubai, United Arab Emirates

August 2025 - February 2026

Manage calendar, meetings, priorities
- Prepare agendas, briefs, reports
- Track actions and deadlines
- Handle confidential matters
- Act as a contact point for staff, parents, and vendors
- Draft emails, letters, announcements
- Filter requests and escalate issues
- Coordinate with Vice Principal, Heads of Department
- Support exams, inspections, accreditation visits
- Maintain academic calendars and schedules
- Manage documents, records, and approvals
- Prepare presentations and data summaries
- Maintain filing systems and compliance records
- Organize leadership meetings and committees
- Take minutes and follow up on actions
- Support Board or ExCo meetings when required
- Plan school events, workshops, and ceremonies
- Coordinate logistics and vendors
- Track budgets and approvals
- Liaise with regulators and education authorities
- Support audits and inspections
- Prepare required submissions

Company industry:: Primary, Prep, & Secondary School
Job role:: Administration

Executive Personal Assistant to VP and Recruiter

August 2022 - June 2025

Taaleem - Al Azm Charter School

Abu Dhabi, United Arab Emirates

August 2022 - June 2025

- Executive and Administrative Support Calendar management, meeting coordination, agenda preparation, document drafting, minutes taking, board meeting support, executive reporting.
- Communication and Stakeholder Management: Liaison with ADEK and government agencies, parent communication, email and correspondence handling, follow-up on action items, and cross-department coordination.
- HR and Recruitment Assistance: Candidate sourcing and screening, interview scheduling, document collection, HR coordination, LOI preparation.
- Event and Financial Coordination: School event planning, petty cash handling, budget assistance, expense tracking, and alignment of event calendars with institutional goals.
- The role involves acting as the primary liaison between ADEK, government agencies, and the Principal.
- Key duties include briefing the Principal, managing their diary, overseeing the school events calendar, preparing reports and meeting documents, and communicating with parents.

Company industry:: Primary, Prep, & Secondary School
Job role:: Management

Executive Assistant to MD and Document Controller

September 2020 - April 2022

LEO A. DALY

Abu Dhabi, United Arab Emirates

September 2020 - April 2022

- Executive Support: Manage calendars and schedules, organize meetings, prepare agendas and take minutes, arrange travel and accommodations, handle emails and calls, and support board meetings with documentation.
- Project Support: Maintain and control construction documents, ensure version accuracy and timely distribution, assist C-level and project managers in prioritizing and executing projects, and coordinate across departments to ensure smooth workflow.
- Communication Involves Translating business correspondence, preparing official documents and presentations, handling internal and external communications, hosting executive guests, and managing follow-ups with stakeholders.
- Finance & Office Management Track expenses, support budget management, oversee office operations, maintain confidential records, and ensure sensitive information is handled with discretion.

Company industry:: General Engineering Consultancy
Job role:: Secretarial

Executive Assistant to C-level and Document Controller

August 2019 - August 2020

Altorath International Engineering Consultants L.L.C. (AIC)

Abu Dhabi, United Arab Emirates

August 2019 - August 2020

Project: Reptile Park renovation at Al Ain Zoo.
Location: Al Ain- Industry Area.
Client: Al Ain Zoo
Employer: Abu Dhabi General Services (Musanada).

- Executive Support: Manage calendars and schedules, organize meetings, prepare agendas and take minutes, handle emails and calls, and support board meetings with documentation.
- Project Support: Maintain and control construction documents, ensure version accuracy and timely distribution, assist C-level and project managers in prioritizing and executing projects, and coordinate across departments to ensure smooth workflow.
- Communication Involves Translating business correspondence, preparing official documents and presentations, handling internal and external communications, hosting executive guests, and managing follow-ups with stakeholders.
- Finance & Office Management Track expenses, support budget management, oversee office operations, maintain confidential records, and ensure sensitive information is handled with discretion.

Company industry:: Construction & Building
Job role:: Secretarial

Office Manager and EA to Chairman and CEO

January 2017 - July 2019

GAAH Educational & Corporate Services Co.

Cairo, Egypt

January 2017 - July 2019

- Executive Support: Delivered high-level administrative support to the Chairman and CEO, managed complex calendars and priorities, coordinated high-profile meetings and board sessions, arranged domestic and international travel with detailed itineraries, and ensured seamless daily operations.
- Confidentiality & Professionalism: Maintained strict confidentiality with sensitive information and documents, safeguarded executive records, handled critical matters with discretion, and ensured all communications reflected the highest level of professionalism.
- Strategic & Reporting: Prepared executive correspondence, summaries, and data-driven reports, created presentations and meeting materials, documented minutes, and tracked action items to support executive decision-making and organizational strategy.
- Operations & High-Level Coordination: Oversaw board meeting logistics and corporate events, managed vendor relations to secure favorable terms, monitored budgets and expenses, and streamlined communication between the executives and key internal and external stakeholders.

Company industry:: Training & Education Center
Job role:: Secretarial

Sales and Admin Assistant- Part Time

February 2016 - January 2017

GAAH Educational & Corporate Services Co.

Cairo, Egypt

February 2016 - January 2017

Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables. Monitored project budgets, tracked expenses, and prepared financial reports to ensure cost effectiveness and adherence to financial guidelines.

Company industry:: Training & Education Center
Job role:: Community Services

Senior Escalation handling Advisor-SMB - Early Shift

November 2015 - January 2017

Raya Contact Center

Cairo, Egypt

November 2015 - January 2017

Develop fresh story idea
Handle all customer inquiries promptly and professionally.
Understand customers needs, identify their problems and ensure customer satisfaction
Follow up with customers to resolve complaints professionally

Company industry:: Call Centers & Customer Care Outsourcing
Job role:: Customer Service and Call Center

Real Estate Sales Agent

July 2014 - November 2015

Blue Rock Real-Estate

Cairo, Egypt

July 2014 - November 2015

Set and managed appointments to show homes to prospective
clients
 Personally, deal with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing
 Compared recent property sales to current holdings to ensure
competitive market prices
 Arranged meetings between buyers and sellers when terms
needed to be negotiated
 Assisted in negotiation of terms surrounding purchases
 Coordinated property closings and oversaw closing procedures  Accompanied and advised buyers during visits and inspections to
ensure satisfaction with value and condition of property.

Company industry:: Real Estate
Job role:: Sales

Social Worker - University Internship

October 2013 - May 2014

Social Affairs

Zefta, Egypt

October 2013 - May 2014

University internship

Company industry:: Public Administration
Job role:: Administration

Social Worker - University internship

September 2012 - May 2013

Mustafa Kamal Primary School

Zefta, Egypt

September 2012 - May 2013

Company industry:: Primary, Prep, & Secondary School
Job role:: Community Services

Sales Executive

July 2011 - November 2012

Renew Vision Company - Ain Shams University

Cairo, Egypt

July 2011 - November 2012

- Ensure adherence to timelines, deliverables, and sales targets.
- Maintained accurate sales records and assisted in proposals and contracts.

Company industry:: Marketing
Job role:: Administration

Call Center Agent

December 2009 - March 2011

Vodafone Egypt -Telecommunications

Cairo, Egypt

December 2009 - March 2011

- Field telephone calls and address customer inquiries professionally.
- Understand customer needs and identify problems efficiently.
- Maintain high levels of customer satisfaction.

Company industry:: Telecommunications
Job role:: Customer Service and Call Center

Education

Banha university

May 2014

Bachelor's degree, Bachelor of Social Service

Egypt

GPA (percentage): 70%

Bachelor degree in social service and work

View attachment

Skills

Executive Suites

Expert

Executive Suites

Expert

Management

Expert

Management

Expert

Administration

Expert

Administration

Expert

Personal Assistant

Expert

Personal Assistant

Expert

Executive Assistance

Expert

Executive Assistance

Expert

MANAGEMENT

Expert

MANAGEMENT

Expert

BUSINESS CORRESPONDENCE

Expert

BUSINESS CORRESPONDENCE

Expert

PRIORITIZATION

Expert

PRIORITIZATION

Expert

Operations Management

Expert

Operations Management

Expert

Communication skills

Expert

Communication skills

Expert

Time management

Expert

Time management

Expert

Microsoft Excel

Expert

Microsoft Excel

Expert

Strong and confident communicator

Expert

Strong and confident communicator

Expert

Team player

Expert

Team player

Expert

Highly organized

Expert

Highly organized

Expert

Event Management

Expert

Event Management

Expert

C-Level Executive Support

Expert

C-Level Executive Support

Expert

Executive Administrative Support

Expert

Executive Administrative Support

Expert

Complex Calendar and Travel Management Expert

Expert

Complex Calendar and Travel Management Expert

Expert

Data Analytics 1 Foundations

Intermediate

Data Analytics 1 Foundations

Intermediate

Detail-oriented administrative Expert

Expert

Detail-oriented administrative Expert

Expert

Handling High-Level Communications

Expert

Handling High-Level Communications

Expert

Handling confidential and sensitive information

Expert

Handling confidential and sensitive information

Expert

Office management and daily operations

Expert

Office management and daily operations

Expert

Executive & Administrative Support

Expert

Executive & Administrative Support

Expert

Project Coordination, Office Operations & HR Assistance.

Expert

Project Coordination, Office Operations & HR Assistance.

Expert

Proactive Executive Assistant

Expert

Proactive Executive Assistant

Expert

Dynamic Executive Support Specialist

Expert

Dynamic Executive Support Specialist

Expert

Proficiency in Microsoft Office and modern collaboration tools

Expert

Proficiency in Microsoft Office and modern collaboration tools

Expert

Calendar management, meetings, Travel planning, and event coordination

Expert

Calendar management, meetings, Travel planning, and event coordination

Expert

Experienced Executive Assistant

Expert

Experienced Executive Assistant

Expert

Confidential & Sensitive Information Handling

Expert

Confidential & Sensitive Information Handling

Expert

Business Communication & Report Writing

Expert

Business Communication & Report Writing

Expert

Problem-Solving & Quick Decision-Making

Expert

Problem-Solving & Quick Decision-Making

Expert

Highly Efficient Administrative Professional

Expert

Highly Efficient Administrative Professional

Expert

Leadership & Team Coordination & Supporting leadership teams and executives

Expert

Leadership & Team Coordination & Supporting leadership teams and executives

Expert

Project Management

Expert

Project Management

Expert

Customer Service

Expert

Customer Service

Expert

Microsoft Office

Expert

Microsoft Office

Expert

Administration

Expert

Administration

Expert

Preparation

Expert

Preparation

Expert

Sales

Expert

Sales

Expert

Social profiles

Personal Website: URL removed due to policy violation. Please contact support for further information.

Languages

Arabic

Level: Native Speaker

English

Level: Expert

Training and Certifications

Mar 2022

Show credentials

Ethics & Code of Conduct Training

Leo A daly

Mar 2022

Show credentials

2021 Kevin mitnick Security Awareness Training

Leo A Daly

Mar 2022

Show credentials

Hobbies

Write Novels and Travel

Alaa Yassein

Share My Profile

Work experience

Executive Assistant to Principal (Maternity Cover)

Executive Personal Assistant to VP and Recruiter

Executive Assistant to MD and Document Controller

Executive Assistant to C-level and Document Controller

Office Manager and EA to Chairman and CEO

Sales and Admin Assistant- Part Time

Senior Escalation handling Advisor-SMB - Early Shift

Real Estate Sales Agent

Social Worker - University Internship

Social Worker - University internship

Sales Executive

Call Center Agent

Education

Banha university

Skills

Social profiles

Languages

Training and Certifications

Certifications

Learning Data Analytics 1 Foundations

Microsoft 365 Administration

HR Foundations Core Human Resources

LinkedIn Recruiter and AIDriven Talent Acquisition Professional Certificate by LinkedIn Learning

Certification Prep Professional in Human Resources PHR

Understanding Confidentiality and Nondisclosure Agreements

A Mini-MBA for Those Considering a Top MBA Program

Designing and Formatting a presentation in PowerPoint

Working More Effectively with Different Personalities

Project Management Foundations

Problem Solving Techniques

Note Taking for Business Professionals

Nano Tips for Becoming a Better Thought Leader with Peter Winick

Leadership Mindsets

How to Think Strategically

Communicating with Executives

Administrative Professional Foundations

Creating and Giving Business Presentations

Human Resource management professional diploma

Training

Workplace Harassment training program.PNG

Ethics & Code of Conduct Training

2021 Kevin mitnick Security Awareness Training

Hobbies

Write Novels and Travel