Technical Engineer - Part Time
SISCOM
Total years of experience :18 years, 6 Months
I am working as Technical Engineer where my responsibility is to implement Networking Solutions, Network Security Solutions, Wireless Solutions and VOIP Solutions.
I am working as a Technical Support Engineer where I am responsible for support contracts & SLA for our VOIP solutions installed by SISCOM.
I am working as the Pre-Sales Manager & the business development manager for Telecom Solutions including Carrier Ethernet Solutions, Fiber Solutions & Network Solutions.
Responsible for new products development.
Explore and analyze market trends, identify new opportunities and take corrective actions as required.
Leads motivate and develop the correspondence team to deliver required performance according to the pre settled company strategic objectives.
Contribute in setting overall organizational policies and procedures.
Direct / monitor the organization of all pre-launch / launch activities for new products within the unit.
Build strong relationship with the customers in order to maintain good revenue growth.
Communicate with different departments within the organization to ensure the proper flow of communication.
I am working as the Pre-Sales Manager & the business development manager for Networking Solutions, Network Security Solutions, Wireless Solutions, Surveillance Solutions, Structured Cabling Solutions and VOIP Solutions.
Responsible for new products development.
Explore and analyze market trends, identify new opportunities and take corrective actions as required.
Leads motivate and develop the correspondence team to deliver required performance according to the pre settled company strategic objectives.
Contribute in setting overall organizational policies and procedures.
Direct / monitor the organization of all pre-launch / launch activities for new products within the unit.
Build strong relationship with the customers in order to maintain good revenue growth.
Communicate with different departments within the organization to ensure the proper flow of communication.
I worked as the Pre-Sales Manager & the business development manager for SISCOM. I manage the pre-sales activities for the three business units at SISCOM which is Data Business Unit, Voice Business unit and Infrastructure business unit.
Closely manage the product portfolio.
Responsible for new products development.
Explore and analyze market trends, identify new opportunities and take corrective actions as required.
Leads motivate and develop the correspondence team to deliver required performance according to the pre settled company strategic objectives.
Contribute in setting overall organizational policies and procedures, and insure its implementation within the pre-sales team.
Distribute & Forecast sales Target per region according to the pre settled sales plan.
Allocate resources to different regions for optimum results.
Direct / monitor the organization of all pre-launch / launch activities for new products within the unit.
Build strong relationship with the customers in order to maintain good revenue growth.
Communicate with different departments within the organization to ensure the proper flow of communication.
I worked as the Business Unit Manager for the Networking & Telecom Business Unit which includes three divisions. The first division related to telecom solutions, the second division related to network solutions and the third division related to physical security.
Closely manage the Business Unit product portfolio.
Responsible for new products development.
Handle the pre-sales activities for telecom solutions.
Handle the pre-sales activities for Cisco solutions.
Explore and analyze market trends, identify new opportunities and take corrective actions as required.
Leads motivate and develop the correspondence team to deliver required performance according to the pre settled company strategic objectives.
Contribute in setting overall organizational policies and procedures, and insure its implementation within the correspondence Business Unit.
Distribute & Forecast sales Target per region according to the pre settled sales plan.
Allocate resources to different regions for optimum results.
Direct / monitor the organization of all pre-launch / launch activities for new products within the unit.
Build strong relationship with the customers in order to maintain good revenue growth.
Communicate with different departments within the organization to ensure the proper flow of communication.
Work on requirements provided by senior management whenever required.
I worked as the team Leader for the Networking & Telecom Business Unit
Monitors the productivity of the system engineers in the Business Unit
Determines work procedures, prepares work schedules, and expedites workflow.
Maintains harmony among workers and resolves grievances.
Developing the Team to match the needs of the Company by recruiting staff with the appropriate experience and qualifications.
Intervene when necessary to aid the group in resolving issues
Assure that the team members have the necessary education and training to effectively participate on the team
Encourage creativity, risk-taking, and constant improvement
Recognize and celebrate team and team member accomplishments and exceptional performance
Coordinate with internal and external customers as necessary
Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
Serve as a focal point to communicate and resolve interface and integration issues with other teams
Escalate issues which cannot be resolved by the team
Provide guidance to the team based on management direction
I worked as a team member in the communications department. My work responsibilities include the configuration and installation for various types of xDSL products including Hatteras, schmid watson, Aethra, Patton, Selta and Procsend and also troubleshooting any problem that may occur.
Configuration and installation for various types of PDH/SDH/STM-1 products including Hatteras, Anda, Orion Telecom and Overture and also troubleshooting any problem that may occur
Configuration and installation for various types of voice gateways products including Aethra, patton SmartNode™ and Cisco voice gateways and also troubleshooting any problem that may occur
Configuration and installation for active components (Cisco, HP) and also troubleshooting any problem that may occur
I am working in tenders where my responsibility is to prepare the technical offer for the tenders including various products (telecommunication products, Core Switches, Routers, Wireless APs, Wireless Controllers and so on …)
Working on Astaro UTM
Working on Solarwinds Orion Network Performance Monitor (NPM) management software
Handling Pre-sales activates related to our department
I worked as a team member in the network engineers department in Cairo university network. My work responsibilities include the configuration and installation for various types of routers (Juniper, Huawei, and Cisco), Core Switches (IBM, Foundry) and Edges (Cisco, 3com, Foundry, HP, D-link, LinkSys and IBM) and also troubleshooting any problem that may occur.
I worked in Cairo University tenders where my responsibility is to determine the technical specifications of devices (such as Edges, Access Points, Wlan Controllers) and Cables (Fiber and UTP) and then assess the company's proposals based on these specifications.
I worked as a CCNA Instructor at CISCO Academy which was a part of Cairo University Cisco Regional Academy.
I worked as CCNA Instructor at Scientific Computation Center - Training Center.
Install, Configure and Manage Multi Router Traffic Grapher (MRTG).
Install, Configure and Manage Vyatta.
Install, Configure and Manage windows server 2003.
Install, Configure and Manage Active Directory.
Install, Configure and Manage VPN service on Windows server 2003 for Cairo University.
Install, Configure and Manage DHCP Server for Cairo University on Scientific Linux Server.
Install, Configure and Manage Windows Server Update Services (WSUS) Server.
Install, Configure and Manage Forefront Server (Microsoft Antivirus).
I worked as Technical Support for Egynet where my responsibilities is to troubleshoot customer's problem include ADSL, Leased Line and FrameRelay
Degree of Bachelor of Engineering Electronics & Communications Dept