specialist information security management
confidential
Total years of experience :6 years, 2 Months
1. Handling release approvals related to service desk tickets, bug fixes, and enhancements.
2. Assisting in the annual security review for the risk team activity.
3. Provides consultation on security risk assessment with bank projects.
4. Performing compliance checks and security reviews.
5. Establish and maintain security risk register.
6. Establish and maintain information assets register
7. Manage and enhance Information security CRSA profile.
8. Ensure whether the cybersecurity controls are securely designed and implemented and whether the effectiveness of these controls is being monitored through certification including ISO 27001 and PCI-DSS and independent audits programs.
Working with various units under the Service Management Department:
A. The incident management.
- Remedy system.
- Siebel CSR system.
- Siebel teller system.
- SAP Business.
- Core system (systematic).
- Network.
- SQL.
B. The applications support.
- Bank work.
- Vision plus.
- Siebel eScript.
- Siebel tool.
- Cortex system.
- Database.
- SIGCAP.
- ATM feeding.
- XML files.
- Siebel Universal Customer Master (UCM).
C. The problem management.
- KEDB.
- Monitoring dashboard.
D. The service level management.
- The implementation of (ITIL).
- The process of service level management (SLM) and SLA, OLA, CSI.
E. The IS administration.
- Active directory and it's process (clean up, user reviews and resigned employee).
- Access Management Portal (UAMP).
F. The collaborative lifecycle management
- Plan view system.
- CLM system.
Basic assistants and work for the dean office in the Public Relations Department.