Ameerali Pulikada

Accountable for end-to-end design, deployment, and ongoing operations of IT/OT infrastructure from the ground up for a 1.5
million square-meter industrial facility—along with ongoing modernization projects at Vallourecs Dammam facility.
• Translated facility-wide technology requirements into a comprehensive IT implementation roadmap by collaborating with
senior leadership, corporate IT, MEP and construction contractors, and vendors.
• Delivered a converged IT/OT digital backbone—hybrid multi-cloud, enterprise connectivity, surveillance, fire suppression,
and BMS—achieving 99.9% availability aligned to global and regional compliance and IT standards.
• Managed enterprise identity and access management (IAM) through Azure Hybrid AD, enabling MFA, SSO, and Zero Trust
security governance integrated with Microsoft 365 across UAE and Saudi operations.
• Cut endpoint-management overhead 30% by deploying Microsoft Intune across Windows, Android, and iOS, enabling
automation for user/device provisioning, configuration, and regional data and security policy enforcement.
• Collaborated with Vallourecs global applications teams to deploy ERP and operational platforms—driving adoption
initiatives and end-user training that streamlined operational workflows.
• Optimized IT service delivery via a centralized JIRA service desk platform—streamlining incident management, SLA
enforcement, and escalation processes, and lifting stakeholder satisfaction.
• Leveraged an AI-powered SIEM platform for continuous threat monitoring and event notification, maintaining 24/7
oversight of IT system availability, performance, and security posture.
• Oversaw day-to-day IT operations, including IT service delivery, service requests, change management, device provisioning,
and end-user support, while ensuring SLA compliance and high team productivity.

Directed the ICT department across two medical facilities, driving infrastructure modernization, system integration, automation,
and cybersecurity governance—while overseeing ICT rollout for a new 150-bed hospital under construction.
• Led mission-critical integration of HIMS with the Malaffi platform and DOH compliance protocols, aligning clinical workflows
with Abu Dhabi healthcare regulation.
• Eliminated legacy infrastructure risk by migrating critical hospital systems to a centralized Hyper-V cluster with automated
failover—achieving 99.9% uptime and cutting infrastructure costs 35%.
• Removed a daily radiology bottleneck by integrating a new PACS system with the existing HIMS—enabling real-time access
to imaging data directly within the EMR and cutting retrieval time 40%.
• Protected patient care from IT disruption by engineering a robust Business Continuity and Disaster Recovery (BCP/DR)
strategy with defined RTO/RPO targets—achieving zero downtime across critical operations.
• Migrated the organization from on-premises Microsoft Exchange to Office 365, enabling SharePoint, OneDrive, and Teams,
cutting maintenance overhead by 40%.
• Reduced enterprise security risk by leading a hospital wide Zero Trust security program, implementing comprehensive risk
assessments, strengthening IT governance, and ensuring ADHICS compliance.

Led enterprise IT Strategy, operations, and technology transformation initiatives across multiple business units and locations,
managing 20+ IT professional supporting 1, 800+ users across 24 sites, with a direct reporting line to the CEO.
• Rebuilt a fragmented, legacy IT landscape into a unified, governed enterprise IT function with direct visibility into technology
operations and executive decision-making.
• Cut operational lags 50% through an enterprise-wide technology modernization program that automated manual processes
and replaced outdated hardware and software with a scalable hybrid platform.
• Transformed 16 disconnected Golds Gym locations, subsidiaries, and head office into a unified, securely connected
enterprise by designing and deploying an SLA-driven MPLS VPN network
• Reduced hardware costs 45% and shrank the data center footprint by half by consolidating 25+ physical servers into a high
availability, virtualized environment powered by VMware vSphere.
• Spearheaded cloud transformation for Golds Gym CRM, migrating a large, unstructured database and launching a biometric
IoT platform across 16 facilities—achieving a 99.9% availability SLA and a 40% operational efficiency gain.
• Worked closely with the CMO and COO to conceive and launch an interactive member portal (web and mobile) for Golds
Gym, turning IT into a revenue driver by opening membership, class booking, and e-commerce channels.
• Led Oracle Fusion Cloud ERP implementation (Financials, SCM, HCM, OTL), replacing years of fragmented financial and
operational systems with one unified platform spanning every business unit.
• Reshaped the customer experience across every business unit by consolidating enterprise telephony onto a unified IP
telephony platform with professional IVR—delivering 40% cost savings and real-time analytics.
• Resolved a persistent automation gap for JAN-PRO by implementing a custom Oracle-based ERP solution with integrated
workflow automation, cutting manual processes 50% across multiple locations.
• Built accountability and KPI-driven performance where none had existed—reorganizing the IT department into Application,
Infrastructure, and Support divisions.
• Revamped IT service management (ITSM) by deploying an ITIL-aligned ManageEngine platform (incident, change, asset,
CMDB), lifting ticket resolution efficiency 35% and materially improving user satisfaction.
• Developed enterprise IT policy and cybersecurity governance frameworks aligned with ISO 27001 and NIST, incorporating
Identity and Access Management (IAM), data protection, endpoint, and network security controls.
• Enabled secure, real-time payment processing by integrating POS and payment gateway solutions—reducing manual
reconciliation effort and elevating the customer experience.
• Served on the senior leadership team, reporting to the CEO and engaging with executive stakeholders to align technology
strategy, IT investments, and CapEx/OpEx planning with business objectives.

Managed IT consulting engagements across public- and private-sector clients, delivering business and technical assessments,
solution design, cost estimation, implementation planning, project documentation, and end-to-end service delivery.
• Delivered scalable, cost-effective technology solutions by evaluating upgrade feasibility, compatibility, and workload
capacity across complex IT infrastructure environments.
• Managed design, configuration, deployment, and optimization of large-scale enterprise infrastructure projects—spanning
networking, data centers, IP telephony, CCTV, and security access control.

Joined the Group to lead the enterprise IT function across four business units (Construction, Real Estate, Hotel Apartments, and
Retail) while managing IT infrastructure, business applications, and a six-member IT team.
• Built the enterprise IT infrastructure foundation (Active Directory, Exchange, DNS/DHCP, VPN, File share) that enabled
centralized user and resource management for a growing multi-business organization.
• Deployed secure Wi-Fi and hotspot connectivity to guests across 5 hospitality properties, an early digital-experience
initiative years ahead of the market.