Ameerali Pulikada

Accountable for end-to-end design, implementation, and management of the complete IT infrastructure from the ground up for Vallourec’s 1.5 million square-meter integrated stockyard facility, including office complex, inspection facilities, warehouses, and industrial storage—along with ongoing IT infrastructure modernization projects at Vallourec’s large Dammam facility.
• Led cross-functional stakeholder engagement—including senior leadership, building and MEP contractors, IT vendors, and corporate IT teams—to define facility-wide IT requirements, architecture, operational layout, and project scope, translating business objectives into technical roadmap.
• Architected and delivered a high-availability IT/OT infrastructure integrating a multi-cloud hybrid data center, redundant network connectivity, advanced access controls, fire suppression and surveillance systems, and BMS—achieving a 99.9% availability SLA fully aligned with Vallourec’s global IT standards and compliance.
• Implemented an Azure active directory hybrid infrastructure enabling enterprise-wide SSO, MFA, and zero-trust IAM governance integrated with Microsoft 365, SharePoint, and Teams to ensure secure and seamless identity and access management for all enterprise users.
• Deployed Microsoft Intune for centralized endpoint management across Windows, Android, and iOS devices—enforcing security policies, enterprise data protection, secure application deployment, and compliance controls, resulting in a 30% reduction in device management overhead.
• Coordinated with Vallourecs global applications team to deploy the SmartenGo Inventory system—delivering end-user training and support that optimized stockyard workflows and streamlined business processes.
• Optimized IT service delivery and operations by leveraging Vallourec’s centralized JIRA Service Desk platform—streamlining incident management, SLA enforcement, escalation processes, and stakeholder satisfaction.
• Leveraged an enterprise-wide AI-powered SIEM system for continuous threat monitoring, detection, and incident response, maintaining 24/7 oversight of IT system availability, performance, and security through automated incident management.

Directed enterprise technology strategy, digital transformation, system integration, process automation, and cybersecurity across two operational hospitals; spearheaded IT infrastructure and applications deployment for new hospital construction.
• Led the mission-critical integration of HIMS with the Malaffi platform and DOH compliance protocols, enabling seamless clinical workflow alignment with Abu Dhabi’s healthcare regulations.
• Orchestrated migration of critical hospital systems to a centralized Microsoft Hyper-V cluster with automated failover—achieving 99.9% system uptime and reducing infrastructure costs by 35%.
• Spearheaded the integration of a new PACS system with the existing HIMS, enabling real-time access to imaging data directly within the EMR—resulting in a 40% reduction in image retrieval time and optimized radiology workflows.
• Engineered an enterprise-grade BCP/DR strategy with defined RTO/RPO targets and designed a resilient backup infrastructure that enabled rapid incident recovery—resulting in zero downtime during critical healthcare operations.
• Migrated email system to office 365, enabling seamless cloud adoption with integrated SharePoint and OneDrive, streamlining healthcare-compliant document management practices and reducing email-related issues by 30%.
• Conducted cybersecurity risk assessment and zero-trust architecture implementation—reinforcing IT governance frameworks, ensuring ADHICS compliance, and reducing security incidents 60%

Managed Group-wide IT operations and technology leadership across multiple business units (Golds Gym, JAN-PRO, Planet Beach, Topmed, Humania, NCC); led a team of 20+ IT professionals and supporting 1, 800+ end users across 24 facility locations.
• Directed an enterprise-wide IT transformation initiative—modernizing legacy systems by replacing outdated hardware and software, adopting a modern, high available, and scalable hybrid IT platform and reducing operational lags by 50%.
• Designed and deployed enterprise MPLS VPN infrastructure connecting head office, 16 Golds Gym facilities, subsidiaries, and parent network; established robust, SLA driven connectivity and enabled secure application access across all sites.
• Modernized data center infrastructure by deploying VMware vSphere—consolidating 25+ physical servers into a high-availability virtual environment, reducing hardware costs by 45% and footprint by 50%.
• Spearheaded strategic cloud transformation for Golds Gym platform, migrating legacy systems to AWS (VPC/EC2); deployed centralized biometric IoT system across 16 facilities. ensuring a high-availability SLA of 99.9% and improving operational efficiency by 40%.
• Worked closely with the CMO and COO to develop a strategic roadmap and launched a fully interactive Member Portal (Mobile & Web) for Gold’s Gym, featuring e-commerce capabilities that allow users to purchase and manage memberships, personal training, schedule classes, track workouts, and more—unlocking multiple revenue streams.
• Launched centralized enterprise IP telephony system across all offices/facilities; delivered measurable outcomes: 40% cost reduction, real-time call analytics, and professional IVR call flow—enhancing customer experience across all business units.
• Led enterprise wide Oracle Fusion Cloud ERP implementation across corporate functions—including Financials (FIN), Supply Chain Management (SCM), Human Capital Management (HCM), and Oracle Time and Labor (OTL)—resolving complex functional gaps and unifying fragmented systems to streamline financial controls and business processes.
• Identified and implemented custom Oracle-based ERP solution for JAN-PRO business automation, streamlining workflows, reducing manual processes 50%, enhancing operational efficiency across multiple locations.
• Redesigned the IT department by organizing teams into Application, Infrastructure, and Support divisions —establishing well-defined roles, clear responsibilities, and improved accountability. This facilitated KPI-driven performance measurement, strengthened IT governance, and optimized the allocation of IT resource.
• Revamped IT service management (ITSM) by implementing an ITIL-aligned ManageEngine ServiceDesk Plus platform with advanced incident/problem management, change management, asset management, service catalog, and CMDB; enabled SLA based performance reviews, improved ticket resolution efficiency by 35%, and enhanced user satisfaction.
• Developed and implemented enterprise-grade information and cybersecurity frameworks aligned with ISO 27001 and NIST standards—integrating advanced identity and access control, network defences, data protection, and endpoint security to fortify digital assets against cyberattacks; led AUP rollout/enforcement and change/project management procedures.
• Modernized enterprise email infrastructure by migrating 1, 200+ accounts from on-premises Exchange to secure cloud solution—achieving 99.9% service uptime, cutting maintenance overhead by 40%.
• Built and led high-performing IT team of 20+ professionals; implemented training programs, performance management frameworks, and alignment mechanisms ensuring organizational objectives and KPI attainment.
• Served on senior management team, reporting directly to the CEO and collaborating with executive leadership, internal departments, and business units to prioritize strategic goals, align IT initiatives and drive CAPEX/OPEX planning.

Led IT consultancy services—including solution design, cost estimation, team leadership, and full-lifecycle service delivery—and managed a diverse range of large-scale IT infrastructure projects across public and private sector environments.
• Conducted technical assessments and business analysis of complex IT infrastructure across diverse sectors—evaluating upgrade feasibility, compatibility, workload capacity; proposed scalable, cost-effective solutions.
• Managed design/configuration/deployment/optimization of networks (LAN/VLAN/WLAN/WAN/DMZ/VPN), data center infrastructure, IP telephony, CCTV, and access control solutions across multiple projects.
• Developed comprehensive project and technical documentation, including design blueprints, deployment roadmap, compliance protocols, knowledge transfer materials, and seamless stakeholder communication.

Managed IT consultancy services—including solution design, cost estimation, team leadership, and full-lifecycle service
delivery—and managed a diverse range of large-scale IT infrastructure projects across public and private sector environments.
• Conducted technical assessments and business analysis of complex IT infrastructure across diverse sectors—evaluating
upgrade feasibility, compatibility, workload capacity; proposed scalable, cost-effective solutions.
• Managed design/configuration/deployment/optimization of networks (LAN/VLAN/WLAN/WAN/DMZ/VPN), data center
infrastructure, IP telephony, CCTV, and access control solutions across multiple projects.
• Developed comprehensive project and technical documentation, including design blueprints, deployment roadmap,
compliance protocols, knowledge transfer materials, and seamless stakeholder communication.

Joined the Group in 2005 with responsibility for managing and maintaining IT departmental functions across multiple business units—including Construction, Real Estate, Hotel Apartments, and Retail—while leading a team of six IT staff.
• Implemented enterprise infrastructure foundation (Active Directory, Exchange 2007, DNS/DHCP, OU/GPO, File Services, VPN)—enabling centralized user/resource management and scalable email platform for growing organization.
• Administration and technical support of the group’s Oracle based business application and database system.
• Maintained server and network infrastructure through preventive support measures to enhance system reliability.
• Deployed Wi-Fi and hotspot solutions across 5 hospitality locations, enabling seamless guest internet access.

Joined the Group in 2005 with responsibility for managing and maintaining IT departmental functions across multiple business
units—including Construction, Real Estate, Hotel Apartments, and Retail—while leading a team of six IT staff.
• Implemented enterprise infrastructure foundation (Active Directory, Exchange 2007, DNS/DHCP, OU/GPO, File Services,
VPN)—enabling centralized user/resource management and scalable email platform for growing organization.
• Administration and technical support of the groups Oracle based business application and database system.
• Maintained server and network infrastructure through preventive support measures to enhance system reliability.
• Deployed Wi-Fi and hotspot solutions across 5 hospitality locations, enabling seamless guest internet access.