Architect
Microsoft
Total years of experience :24 years, 0 Months
Solution Architecture for complex projects, Technical Delivery Management and risk management, Team mentoring and guidance, Field enablement, Project Quality Reviews, Stabilization of troubled projects through technical interventions.
• Technical Leadership: Act as subject matter expert assisting in definition and development of service and/or solution offerings. They maintain relevant product group relationships and facilitate technical readiness around all products. Facilitate technical readiness by mentoring consultants and partner staff and sharing best practices.
• Business Development: Help customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. Provide technical advice during the pre-sale process including scope, feasibility, time and cost structure. Ensure customer and partner satisfaction in all projects.
• Delivery Management: Support Delivery teams by providing technical leadership and ensuring the project does not deviate from the envisioned technical goals.
• Technical Quality Assurance: Conduct technical quality reviews for the Complex projects that are currently been executed in the Middle East and Africa (MEA) region to ascertain risk and financial exposure. Established a monthly rhythm that was adopted across the subsidiaries I directly managed.
• Partner Management and Value Proposition Creation: Closely working with Partners supporting ‘ sell with’ and ‘sell through’ go to market relationships to deliver solution wins and revenue goals aligned to Microsoft’s technology Roadmap and strategy.
• Field Enablement: Conduct training workshops, webinars, community discussions to drive maturity across the consulting service within the various subsidiaries in Middle East and Africa. Organize and lead technical communities in the region and drive IP harvest and reuse.
Promoted to the position of Senior Consultant. The role is based in Hyderabad; India but and was covering US East Coast. Played a pivotal role in conceiving the delivery models and process for Microsoft Offshore Windows Deployment Factory, and Office 365 Migration Factory.
• Technical Leadership: Develop both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. Ability to move between high level architectural design\review and the “roll up the sleeves” level of actually doing all phases of a solution delivery. Help customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects.
• Business Development: Help customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. Help translate business requirements into technology requirements for inclusion in contracts and/or statements of work.
• Delivery Management: Have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.
• Field Enablement: Improved the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects by conducting training workshops, webinars, and community discussions.
Job Profile
Headed Enterprise Systems Infrastructure management Group (ESG) and was reporting to Head of IT. Global role covering Asia, Europe and America Datacenters and ODCs.
Achievements
• Played a key role in technical decision making for the expansion of Virtusa Inc’s Hyderabad offshore facility from 300 seats to 1500 seats.
• Lead IT Team from conception to completion in building ICT infrastructure for the offshore facility in Chennai with 1000 seats.
• Server Consolidation and reconfiguration of servers, resulting in 50% cost savings and ease of administration.
• Conceived and implemented processes and reporting in purchase, allocation and inventory management.
• Reduced the response time for user complaints by streamlining procedures.
• Also redesigned procedures to avoid complaints.
• Involved BCP design and implementation in Hyderabad ATC
• Improved the service levels to meet internal and external SLAs.
• Achievement of 98% security patch compliance using SMS
• Successful implementation Microsoft Secure Computing Infrastructure Project
• Major contribution to achievement of BS7799 certification for company’s ATCs at Hyderabad, Chennai and Colombo
Job Profile
Dishnet DSL was the pioneer ISP in India (Now part of VSNL) providing Internet and hosting services across India.
• Headed the NOC Data Center.
• Reported to Senior Manager NOC
• Responsible for the Datacenter Operations and New Projects
Managed a server infrastructure with 150 messaging servers 220 web servers
• Managed a team of 15 system engineers
Achievements
• Led the Exchange Migration project along with Microsoft - this is the largest migration project in Asia involving 400, 000 users and mail boxes.
• Designed and implemented secure corporate VPN connecting 15 regional HQs located in major cities in India.
• Implemented SAN - Storage Area Networks
• Centralized the antiviral servers