Ameira Mohamed Elamin Shams Eldin

1. Assist in undertaking food safety risk analysis to support technically sound and transparent
food safety decisions, policies, regulations and standards;
2. Undertaking hazard identification and assessment of risk on food based on type of food item,
origin and along the food supply chain until it reaches the consumer (‘farm to table’);
3. In collaboration with other members of the risk analysis group, assist with the ranking of
food products based on risk - probability and consequences;
4. Assisting the risk analyst with determination of appropriate risk management options based
on technically sound and international best practice methodologies;
5. Assist with writing of technical reports on each risk analysis;
6. Computerizing the results in relevant electronic management systems;
7. Contribute towards determining research requirements to support effective science-based
decision making;
8. Assist with the design of information management systems for food safety risk assessments
and populating and maintaining the databases with relevant information;
9. Assist with the review of food safety risk analysis documents from other national (other
government ministries, research institutes or universities) and international sources;
10. Monitor the outbreak of foodborne illness in countries which are exporting food products to
Qatar to ensure that the risk of the hazard being associated with the imported food is
minimized;
11. Assist with arranging and coordinating workshops and meetings with various stakeholders
Including industry groups, academics, government officials and consumer groups on policy,
regulations, standards and other food safety related topics.

 Administering registrations for sponsoring companies by
- Preparing courses quotation requested by sponsor clients
- Arrange for the candidates placement testing and provide their companies with the results and available
class timings based on the offered terms
- Registering sponsor clients candidates on the Teaching Center Management System, and ensure that
their companies receive their registration booking confirmations.
- Communicate with Sponsor clients to ensure they signed the sponsor letter of agreement before the
agreed terms start.
- Sending regular progress and attendance reports to sponsor clients by liaising with ST Adults and
teachers, double-checking them for accuracy, and ensuring delivery to sponsor within agreed deadlines.
- Handling of sponsor client enquiries, complaints and suggestions, ensuring appropriate follow up and
maintaining accurate records of action taken.
 Developing appropriate relationships with sponsor clients to ensure their feedback is collected and
passed on to management in a timely fashion, including:
- Building relationships with training managers, visiting and calling whenever appropriate
- Holding focus groups or courtesy calling sponsored students to build relationships and take input
on their levels of satisfaction, their expectations and how they are being met, feeding back findings
to management
 Liaising with Senior Teacher Corporate and Adults to ensure feedback from training managers and
students is incorporated into marketing messages and course offers as appropriate.
 Assisting DELS, DTCM, Senior Teachers, Teachers and Registrar by
- Opening, closing and moving classes for (Adult, YL and Corporate students) on Teaching Center
Management System
- Transferring students (Adult, Young Learners and Corporate) on Teaching Center Management
System
- Managing waiting lists for (Adult, Young Learners and Corporate students) on Teaching Center
Management System
 Raising and goods-receipting purchase orders for the department through SAP system.
 Issuing and sending invoices to Sponsored and Corporate Clients
 Assisting Registrar to complete termly Teaching Center reconciliation reports
 Maintaining database of key Teaching Centre contacts and inputting customer data and
transferring specialised customer data to electronic files while maintaining confidentiality
 Communicating with teachers to meet courses’ administrative deadlines.
 Assisting Student & Parent Liaison Coordinator in preparing young learners’ reports and ensuring their
delivery by contacting the parents and sending out SMSs.

 Assisted the Quality Assurance Manager in the development, implementation and maintenance of quality management systems to ensure standards were maintained on all policies, procedures and work instructions
 Accurately administered quality assurance documentation with control on non-conformances, concession requests and all ISO and HACCP documentation including capturing of amendments for all departments
 Collaborated with all departments regarding the internal auditing process
 Prepared reports of internal audit findings and followed up with departmental heads until all issues resolved
 Maintained and updated the quality system through analysis, auditing and administration
 Performed administration and follow-up of all non-conformances and corrective actions
 Reported deviations due to failures or deficiencies in the quality procedures directly to management
 Produced weekly and monthly reports for non-conformances, customer complaints, cold store losses, working hours and overtime hours for quality staff
 Analysed data on quality systems, hygiene and housekeeping and produced monthly reports outlining KPI incentives for quality staff
 Assisted the Quality Assurance Manager with on the job training for personnel on quality matters

 Supported employee development through training, annual reviews, monitoring, and mentoring
 Analysed process control charts, developed quality cost analyses, and inspected system design
 Collaborated with sales and plant operations teams to meet quality program management, inspection coordination and testing requirements
 Implemented required internal quality assurance systems and infrastructure to support company growth
 Completed regular audits and associated reporting as required
 Ensured compliance with food safety standards and promoted and maintained a safe work environment
 Facilitated efficient and effective quality standards and maintained a collaborative team environment

 Provided renewals and new subscriptions, accurately described package contents and prices as well as the
differences between packages
 Communicated clearly with customer to determine needs and made appropriate package offers
 Resolved issues with subscriptions, followed up with customers to ensure successful issue resolution