Amel Mabrouk, Account Manager

Amel Mabrouk

Account Manager

Diwan

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Finance
Experience
5 years, 6 Months

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Work Experience

Total years of experience :5 years, 6 Months

Account Manager at Diwan
  • United Arab Emirates
  • My current job since October 2019

.bayut.com
 Drive the entire sales cycle from initial customer engagement to closed sales
 Continuous communication with existing accounts about business challenges and requirements, as well as the range
of options and cost benefit to each
 Draft and deliver proposals for both prospects and existing customers
 Work with the Marketing Department to plan and execute generation campaigns
 Daily, weekly and monthly report on both revenues and best practices: market trends, competitive landscape, VOC
and new tools to develop strong value proposition versus competitors
 Set up with the CEO the business development strategy of the company
 Recruit, train and coach the sales team
 Sales Team Management: Sales Funnel, Monthly Sales Forecast and meet with Key Customers
 Collaborate with the Marketing Department to define the promotion strategy of

Relationship Manager at Banque Zitoun
  • United Arab Emirates
  • January 2014 to October 2014

Corporate
& Interim of the Branch Manager www.banquezitouna.com
 Build ‘Best in Class’ Relationship with key corporate accounts to ensure optimum customer acquisition, retention
and income generation from sales of all appropriate Bank assets
 Ensure the advisory service to new Corporate Customers
 Locate areas of improvement and propose corrective actions that meet the challenges
 Share knowledge with other branches and headquarter on effective practices, competitive intelligence
 Ensure the interim of the Branch Manager during his absence:
▪ Direct all operational aspects including customer service, human resources, administration and sales in
accordance with the branch’s objectives
▪ Provide training, coaching, development and motivation for new bank personnel
▪ Develop forecasts, financial objectives and business plans for specific Customers/Account
 Monthly report to Branch and Regional Manager

Education

High school or equivalent, Finance
  • at ISG Business School www.isg
  • January 2020

2014

High school or equivalent, Financial
  • at ISG Business School www.isg
  • December 2012

2014

High school or equivalent, Finance
  • at ISG Business School www.isg
  • March 2012

Specialties & Skills

COACHING
BUSINESS PLANS
COMPETITIVE ANALYSIS
CUSTOMER SERVICE
FINANCIAL
HUMAN RESOURCES
PERSONNEL
BUSINESS DEVELOPMENT

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Expert