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Amer Alfryjat, Support Engineer

Amer Alfryjat

Support Engineer·Sky Software

Jordan

Bachelor's degree, Business Information Technology

Work experience

Total years of experience: 0 years, 11 months

Support Engineer

December 2018 - October 2019

Sky Software

Amman, Jordan

December 2018 - October 2019

The main job was about providing direct technical support for the customers who represent operating departments of hotels and other huge hospitality fields all around the country and the region. The product I used to provide support on was a Human Resources Management Web System, based on MS SQL Server with IIS. In addition, to the tasks related to system installation and implementation on customers’ servers remotely and in site plus the training sessions for facility’s concerned staff such as IT, Finance, and HR.

Company industry:
IT Services
Job role:
Support Services

Education

University of Jordan

June 2018

June 2018

Bachelor's degree, Business Information Technology

Jordan

GPA (point): 2.49 out of 4

GPA (point): 2.49 out of 4

Pursued a bachelor's degree of science on Business Information Technology from University of Jordan and obtaining most of the interpersonal skills during during the time of college from 2014 to 2018. Enrolled with different societies that reflected positively on my career such as being an IEEE Student Member and participating with many activities and conference locally and globally, also, as Student Union Council member-elect representing the BIT Department. The field of study was aiming to mix up specific business knowledge and skills with IT fields such as Web Development, Business Intelligence, ERP Systems, and Software Engineering. Being familiar with Accounting principles, Microeconomics, and Management enabled me as a BIT graduate to have flexibility and to be able to adapt with any business environment or industry field.
View attachment

Skills

Microsoft SQL Server
Beginner
Microsoft SQL Server
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
DATABASE MANAGEMENT SYSTEM
Beginner
DATABASE MANAGEMENT SYSTEM
Beginner
FINANCIAL ACCOUNTING
Beginner
FINANCIAL ACCOUNTING
Beginner
HUMAN RESOURCES
Beginner
HUMAN RESOURCES
Beginner
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
MacOS Tools
Intermediate
MacOS Tools
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

IEEE

IEEE Jordan YP Secretary General & Ambassador of IEEE R8 Entrepreneurship Initiative

April 2017

Hobbies and interests

Volunteering