amer habash

o Supervised the successful implementation of new ERP software, ensuring a seamless transition.
o Audited company policies and prepared comprehensive reports for the general managers review.
o Assisted in general manager duties and responsibilities, contributing to overall operational effectiveness.
o Prepared and equipped staff for executive meetings, ensuring their readiness and engagement.
o Collected data from various departments to finalize the companys plan, incorporating input from all stakeholders.
o Coordinated cross-disciplinary team members to meet project requirements, deadlines, and schedules.
o Conducted effective meetings to identify and resolve issues, fostering collaboration and problem-solving.
o Maintained a proven track record of submitting project deliverables that met high-quality standards.
o Prepared status reports by analyzing and summarizing relevant information, and providing accurate project updates.
o Established and executed effective project communication plans, ensuring effective information flow.
o Facilitated change requests, ensuring all parties were informed of schedule and budget impacts.
o Coordinated the development of user manuals, training materials, and other necessary documents.
o Identified and developed new opportunities with clients, contributing to business growth and success.
o Managed customer satisfaction during the project transition period, ensuring a smooth handover.
o Conducted post-project evaluations, identifying successful elements and areas for improvement.
o Ensured flawless execution of the sales and ordering process, delivering exceptional customer experiences.
o Coordinated with internal resources and third-party vendors, ensuring seamless project execution.
o Successfully delivered projects on time, within scope, and within budgetary constraints.
o Conducted employee interviews to assess competency levels and support hiring decisions.
o Collaborated with existing departments to present promotions and advancement opportunities to management.
o Coordinated with a law firm to handle legal cases involving the company, ensuring proper representation.
o Managed all legal tasks, including advising, drafting, and reviewing policies and agreements.
o Supervised department development and actively solved problems to enhance operational efficiency.
o Provided necessary statistics and recommendations for performance improvement initiatives.
o Maintained regular communication with employees to ensure smooth progress aligned with client interests.
o Managed contractors and external parties involved in construction projects, ensuring successful outcomes.
o Ensured maintenance, cleanliness, and proper usage of company assets to maximize their lifespan.
o Scheduled dispatch and driver duties, controlling costs and expenses to optimize operational efficiency.
o Ensured quality checks and enforced hygiene protocols within the kitchen and dispatch teams.
o Guaranteed proper and timely delivery of products to all branches, meeting customer expectations.
o Assumed full responsibility for the companys fleet, overseeing delivery requests with adherence to timelines.
o Updated all online platforms with accurate product information, including new products and pricing.
o Maintained regular communication with e-commerce platforms, addressing updates and resolving any errors promptly.

• Led the successful implementation of a new ERP system to streamline business operations.
• Prepared operational reports and strategic plans for executive management.
• Coordinated cross functional teams to deliver projects on schedule and within budget.
• Managed vendor relationships and external contractors for company projects.
• Improved operational workflow and internal communication across departments.
• Supervised company fleet operations and delivery coordination.
• Maintained product data across ecommerce platforms and resolved system issues.
• Conducted employee interviews and supported recruitment decisions.
• Ensured compliance with hygiene, safety, and operational standards.

o Implemented various company policies and submitted final reports to the Regional HR Manager.
o Prepared the annual budget for the department, ensuring effective financial planning.
o Controlled purchasing costs, optimizing procurement processes and expenditures.
o Built and maintained strong supplier relationships, ensuring reliable and efficient supply chains.
o Oversaw the daily workflow of the department, ensuring smooth operations and productivity.
o Maintained department records and generated reports, ensuring accurate and up-to-date documentation.
o Finalized the companys plan by collecting data from different departments, fostering collaboration.
o Organized company events, schedules, and training courses to support the companys development needs.
o Conducted and managed all required legal tasks, providing advice and reviewing policies and procedures.
o Collaborated with other departments to ensure due diligence, risk management, and compliance with laws.
o Coordinated with cross-disciplinary team members to ensure alignment with project requirements and schedules.

• Prepared departmental budgets and monitored purchasing costs.
• Implemented company policies and provided reports to the Regional HR Manager.
• Maintained supplier relationships and ensured efficient procurement processes.
• Supervised department workflow and administrative operations.
• Organized corporate training programs and internal events.
• Coordinated legal documentation and compliance tasks with company advisors.

o Improved operational systems, processes, and policies to support the organizations mission and enhance management reporting and information flow.
o Managed and enhanced the effectiveness and efficiency of Support Services (all Managerial Departments) through process improvements and better coordination between support and business functions.
o Developed company procedures and policies to optimize work practices and organizational structure.
o Held regular meetings with the Executive Director for fiscal planning and strategic discussions.
o Presented ideas for process improvements with a positive and constructive attitude, fostering a culture of innovation.
o Issued registration statistics for trainees and facilitated their certification with the General Authority for Applied Education and Training.
o Oversaw and provide guidance to the front office staff on a daily basis.
o Managed vendor relationships for office supplies, marketing campaigns, and maintenance.
o Updated and maintained information lists for office and trainee materials, registration intake, and other relevant data.
o Prepared financial reports for all courses, including cost analysis, pricing, and budget cycles.
o Auditing all managerial documents such as salary, indemnity, and others.
o Coordinated with the accounting department to ensure accurate financial records and reconciled transactions.
o Resolved financial disputes raised by customer service and sales teams, maintaining business integrity.
o Ensured the validity and accuracy of business reports through meticulous review and analysis.
o Developed and implemented a sales plan to achieve company sales targets.
o Detailed sales action plans on a monthly, quarterly, and annual basis to drive target achievement.
o Contributed to the development of marketing plans and strategies, managing budgets effectively.
o Stayed updated on industry trends and participated in educational opportunities and professional networks.
o Accomplished marketing and sales objectives by planning, implementing, and evaluating advertising and trade promotion programs.
o Trained new team members using CRM systems for sales and front office operations.
o Provided information by collecting, analyzing, and summarizing relevant data and trends.
o Assisted clients by answering calls, addressing inquiries, and logging information in the CRM system.
o Prepared statistical reports on incoming calls for senior management review.

• Improved operational systems, reporting processes, and organizational workflows.
• Developed internal policies and procedures to support company growth.
• Managed vendor relationships for marketing, supplies, and maintenance services.
• Prepared financial reports, pricing strategies, and budget planning for training programs.
• Collaborated with accounting teams to maintain accurate financial records.
• Developed sales strategies and marketing initiatives to achieve revenue targets.
• Trained staff on CRM systems and front office operations.

o Oversaw the performance and development of 18 team members across two branches, ensuring smooth workflow and efficient resource allocation.
o Successfully achieved business targets and implemented strategic plans to drive growth.
o Developed and executed sales plans, consistently meeting monthly, quarterly, and annual sales targets.
o Implemented innovative procedures and policies to enhance company practices, workflow, and organizational structure.
o Led project planning and development initiatives, ensuring timely and successful completion.
o Managed high-volume orders, ensuring on-time delivery and meeting customer expectations.
o Supervised the installation of exhibition stands, ensuring quality and timely execution.
o Monitored inventory control to optimize stock levels and minimize waste.
o Provided comprehensive training to new team members on copiers, printers, finishing machines, and point-of-sale systems.
o Acted as backup support at the front counter, ensuring smooth customer service operations.
o Ensured the validity and accuracy of business reports through meticulous analysis and attention to detail.
o Created business reports, designed graphics for projects, and prepared presentations.
o Consistently achieved targets and executed plans effectively.
o Conducted training sessions on digital and analog B/W & color machines, as well as large format printers.
o Managed cash close-outs and bank deposits with precision and accuracy.

• Managed operations of two branches and supervised a team of 18 employees.
• Developed sales strategies and consistently achieved business targets.
• Led project planning and supervised exhibition and printing installations.
• Monitored inventory control and optimized stock levels.
• Managed high‑volume customer orders and ensured on‑time delivery.

• Trained employees on printing equipment, copiers, and POS systems.
• Prepared business reports, presentations, and graphic materials.
• Managed cash closing procedures and bank deposits.
• Ensured high standards of customer service and operational efficiency.

o Monitored inventory control to optimize stock levels and minimize waste.
o Provided comprehensive training to new team members on copiers, printers, finishing machines, and point-of-sale systems.
o Acted as backup support at the front counter, ensuring smooth customer service operations.
o Ensured the validity and accuracy of business reports through meticulous analysis and attention to detail.
o Created business reports, designed graphics for projects, and prepared presentations.
o Consistently achieved targets and executed plans effectively.
o I conducted training sessions on digital and analog B/W & color machines, as well as large format printers.
o Managed cash close-outs and bank deposits with precision and accuracy.