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Amer Omran, Software Migration Technical Lead

Amer Omran

Software Migration Technical Lead·NSW Family & Community Services

Australia

Bachelor's degree, Computing

Work experience

Total years of experience: 24 years, 5 months

Software Migration Technical Lead

March 2015 - Present

NSW Family & Community Services

Australia

March 2015 - Present

Company industry:
Public Administration
Job role:
Information Technology

Senior Consultant\Director

January 2002 - Present

OnSite PC Solutions

Australia

January 2002 - Present

I am the Managing Director of OnSite PC Solutions Pty Ltd. An Australian registered company. We have provided IT consulting services to the following clients

NSW Parliament of Australia
Fire & Rescue NSW
NSW Business Link
Westpac Banking Corporation
Australian Taxation Office
Australian Federal Court of Australia

& More...

My field of expertise spans the desktop space and covers. System Centre Configuration Manager 2012, Application Packaging, SOE Document, Design and Build, Visual Basic scripting & Powershell, Tablet Mobility via 3G\4G and Active Directory.

My Operating System experience cover Windows 8.1, Windows 8, Windows 7, Windows Xp in both x64 and x86 architectures.

I have skills in transitioning large organisation from older Operating Systems (ie XP) to the later versions of Windows including 8 & 8.1.

My primary language is English, however Arabic is my secondary language with both written and oral skills.

Company industry:
IT Services
Job role:
Information Technology

SOE Mobility Architect

August 2013 - February 2014

Fire & Rescue NSW

August 2013 - February 2014

Fire & Rescue NSW, Sydney NSW SOE Mobility Architect August 2013 - February 2014 Contract
Duties:
Design and Document SOE build for Tablets\Laptops\Desktop Builds (Windows 8.1)
Design and Document Windows Deployment Services Infrastructure
Build Windows Deployment Services Infrastructure
Build Windows 8 \ review Windows 8.1 infrastructure requirements
Build Windows 8 Task sequence for an automated build
Prepare the AD environment for Windows 8 SOE
Application packaging for Windows 8 SOE build.
Advise on 3G\4G Authentication capabilities of Windows and associated hardware capabilities.
Cross Skill permanent employees with skills pertaining to MDT 2012\2013
Cross Skill permanent employees with skills pertaining to Windows Deployment Services (2012 Update 1)
Application discovery to formulate application packaging landscape prior to commencement of the packaging effort.
Formulate Security Policy for Corporate Environment
Advise Network team on Network readiness for new SOE
Raise Change request where required for Infrastructure needs
Raise Service requests where required for Infrastructure needs
Develop Group Policy Design
Create Group Policies for new SOE
Configure Group Policies for new SOE
Drive decommissioning of Novell Iprint client, Drive Mappings and ZCM (replaced with Landesk)
Hand Over Documentation
Team Presentations

Company industry:
Public Administration
Job role:
Other

SCCM 2012 Specialist

May 2013 - August 2013

Service First

May 2013 - August 2013

Service First Parramatta, NSW SCCM 2012 Specialist May 2013 - August 2013 Contract
Duties:
Review SCCM 2012 design document and report back any issues to project management.
Assist in Building of the SCCM infrastructure into TEST domain.
Complete UAT Test plans for SCCM 2012
Execute UAT Test plans for SCCM 2012
Discover Source & Download patches where required in readiness for application packaging.
Review Desktop teams Application packaging Environment and make recommendations on improvement in packaging standards, design and process.
Cross train permanent staff employees on SCCM 2012 capabilities thereby embedding an administrative tool set into the desktop team.
Application discovery to formulate application packaging landscape prior to commencement of the packaging effort.
Package all Common Applications for Win7\8 x64
Package all Enterprise Applications for Win7\8 x64

Company industry:
Automotive Dealership & Distributor
Job role:
Other

Development and Design of Windows Application Packaging Environment

February 2012 - May 2013

NSW Parliament

February 2012 - May 2013

NSW Parliament Sydney, NSW Senior Windows 7 Packaging Engineer Feb 2012 - May 2013 Contract
Duties:
Development and Design of Windows Application Packaging Environment.
Discover all Applications for Business unit in readiness for Windows 7 x64 migration,
Discover Source & Download patches where required in readiness for application packaging.
Packaging of both in-house and off the shelf applications using Flexera Capture Tool and Install Shield Studio into MSI format.
Create and patch msi administrative installation points
Deploy Applications along with dependencies using SCCM 2012
Create AD Groups and SCCM Collections as Required.
Create SCCM Application bundles
Create SCCM Package bundles
Import and Maintain all ADM templates in Group Policy
Manage GPO Preferences as required
Write and develop deployment vb scripts as required
Implement OS compatibility mode fixes into installations as required
Implement Application Compatibility Toolkit fixes into installations as required
Package Hardware device drivers as required
Adhere to packaging standards developed by the business
Create Build documents for all packaging work
Work with developers to remediate applications for Win7 x64
Work with Testers to assist and correct application specific concerns

Company industry:
Public Administration
Job role:
Other

Application Packaging Team Leader

October 2008 - February 2012

NSW Businesslink

October 2008 - February 2012

NSW Businesslink Liverpool, NSW Application Packaging Team Leader Oct 2008 - Feb 2012 Contract
Duties:
Leading a team of 6 Application Packagers to migrate all applications from the Windows XP desktop to Citrix Xenapp 5 & Xenapp 6 Farm.
Preparation of packaging design documents for newly acquired platform.
Development of the application packaging process.
Development of delivery solution to application hosting servers.
Resource Allocation.
Liaising with project stakeholders to delivery requirements given allocated timeframes.
Application suitability assessments.
Providing mentoring where required.
Highlighting project risks pertaining to the packaging work.
Working with vendor management to complete licensing requirements.
Working with application support groups to complete application debugging.
Working with SOE technicians to deliver SOE changes pertaining to delivery of the new solution.
Representing the packaging team in high level project meetings.
Delivering weekly application packaging status reports to project managers.
Devising rollout strategies.

Company industry:
Public Administration
Job role:
Other

Senior Application Packaging Consultant

January 2005 - November 2008

Westpac Banking Corporation

January 2005 - November 2008

Westpac Banking Corporation Sydney, NSW Senior Application Packaging Consultant Jan 2005 - Nov 2008 Contract
Duties:
Application Packaging using Isolated Component Method.
Capturing of Application using wise setup capture.
Transformation of Installations using Wise Install Tailor.
Identification of Security requirements and the implementation of appropriate security templates.
Application debugging using Monitoring Tools.
Custom Action scripting using VBScript & Wise Scripting.
Deployment Using SMS.
Change Management documentation preparation.
Assisting in Application User Acceptance Testing.
Post Production support pertaining to rollouts.

Company industry:
Banking
Job role:
Other

Telephone Technical Support for Microsoft Range of Products

January 2004 - December 2004

EDS

India

January 2004 - December 2004

Electronic Data Systems (EDS) Burwood, NSW Application Consultant Jan 2004 - Dec 2004 Contract
Duties:
Defining packaging standards for XP rollout
Creating & Standardising the packaging environments.
Detailing project plans for staged deployments.
Packaging for various projects including
• Caltex Chevron
• Commonwealth Bank of Australia
• Integral Energy


Australian Taxation Office Canberra ACT Application Packaging Consultant 11 month contract Contract
Duties:
Application Packaging of 180+ applications for XP migration projects.
Working with software developers to producing working installations.
Working with Testing Managers to deliver complete application binary sets.
Wise Scripting.
Security Templates.
Monitoring Tools.


Federal Court of Australia Sydney NSW Application Packaging Consultant 12 month Fixed Term Contract
Duties:
Application Packaging using Zenworks snapshots.
Developing Standardised deployment objects using Novell Zenworks.
Responsible for all testing assessment, regression & UAT testing.
Technical assessment of Microsoft Windows Installer as Installation Engine of choice.
Installsheild silent setups.
General IT Admin Tasks pertaining to software deployments and upgrades.


Vodafone Australia Chatswood NSW 2nd Level Field Technician 2 years Contract
Duties:
2nd Level Desktop support roll.
Re_imaging of PC's.
Rolling out Desktops.
General IT Admin tasks.
Patching network ports.
Troubleshooting desktop software issues.
Troubleshooting & repair desktop hardware issues.


NSW WaterWays Balmain NSW Application Software Tester 12 months Contract
Duties:
Development Software Testing repository
Software Regression Testing
Development of Automated tests using Win Runner
Mapping Application testing Scenarios
Mapping expected results


Mallesons Stephen Jaques Solicitors Sydney, Australia 2nd Level Desktop support technician 2.5 years Full Time
Duties: General IT Desktop support General IT Server support


CCH Australia North Ryde, NSW Multi Media Support Analyst 1.5 years Full Time
Duties: Telephone Technical Support for Online Legal Products.


Microsoft Australia North Ryde, NSW Technical Phone Support Technician 12 month Contract
Duties: Telephone Technical Support for Microsoft Range of Products.

Company industry:
IT Services
Job role:
Other

Education

University of Western Sydney

November 1998

November 1998

Bachelor's degree, Computing

Australia

Bachelor of Commerce - Computing Major (Not Completed)

Skills

Architecture
Expert
Architecture
Expert
Application Packaging
Expert
Application Packaging
Expert
3G
Expert
3G
Expert
Desktop Systems
Expert
Desktop Systems
Expert
SCCM
Expert
SCCM
Expert
ACCEPTANCE TESTING
Expert
ACCEPTANCE TESTING
Expert
APPLICATION PACKAGING
Expert
APPLICATION PACKAGING
Expert
DEPLOYMENT
Expert
DEPLOYMENT
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
ROLLOUT
Expert
ROLLOUT
Expert
SCRIPTING
Expert
SCRIPTING
Expert
SECURITY
Expert
SECURITY
Expert
POWERSHELL
Intermediate
POWERSHELL
Intermediate
VIRTUALISATION
Expert
VIRTUALISATION
Expert
CITRIX
Expert
CITRIX
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
Architecture
Expert
Architecture
Expert
Application Packaging
Expert
Application Packaging
Expert
3G
Expert
3G
Expert
Desktop Systems
Expert
Desktop Systems
Expert
SCCM
Expert
SCCM
Expert

Languages

Arabic
Intermediate