Amgad Mohamed, IT Administrator

Amgad Mohamed

IT Administrator

Areva

Location
Egypt - Cairo
Education
Bachelor's degree, information system
Experience
1 years, 0 Months

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Work Experience

Total years of experience :1 years, 0 Months

IT Administrator at Areva
  • Egypt - Cairo
  • February 2009 to January 2010

1. Work as part of a proactive team of support staff responsible for delivering a high.
2. quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff.
3. Updating and monitoring IT user accounts.
4. Maintenance & management of the Critical Windows based Server Environment.
5. Maintaining up to date Antivirus levels on all machines company wide.
1. With all of the above have become more experienced in the field of information technology.
2. Working on Active Directory accounts, configuration of Blackberrys & laptops.
3. Managing and monitoring of backups in multiple locations.
4. Providing maintenance support and break-fix solutions.
5. Follow Documented processes i.e. implementing change control procedures.
6. Liaising & meeting with external suppliers of IT services.
7. Producing reports for senior managers.
8. Troubleshooting technical problems and implementing solutions.

Education

Bachelor's degree, information system
  • at Modern academy
  • June 2008

Specialties & Skills

Operating System Internals
Information Systems Development
مبرمج

Languages

English
Intermediate