amina Abdulrahim

- Define the operating framework, policies and quality standards for the department
- Actively engage in the development of operational and business plans of reporting sections by providing requisite inputs and approvals.
- Convey organizational strategy to the team, set departmental objectives ( Department roadmap) and provide leadership direction to achieve goals
- Formulate IT budget in conjunction with divisional and organizational budget, tracks expenses and ensure adherence to the assigned budgets
- Define the IT strategy and the strategic objectives and develop comprehensive strategic plans for projects implemented by the IT sections
- Oversee the performance and implementation of all IT projects across all IT sections and evaluate the performance of external service providers
- Review and monitor reports on internal IT audits and ensure compliance to all IT security guidelines at all times
- Maintain close awareness of best practices and industry standards in IT and help develop the IT business solutions and infrastructure service standards at EO towards these benchmark
- Manage IT assets including hardware, networks and software
- Ensure compliance to all policies, procedures and EO guidelines and quality standards
- Liaise with IT infrastructure vendors for identification, selection and servicing of IT infrastructure at EO
- Liaise with Procurement and Contracts Department for hiring of external vendors for infrastructure systems

Feb 2013 till Present Manager - Sr. SAP HCM Functional Analyst - Business Solutions Section (ITD)

Main Responsibilities:
- To facilitate, develop, and implement and maintain SAP Human Capital Management solutions &integration with SAP Project, Plant maintenance, Material management and Finance systems.
- Lead the participation of implementations and improvements Human Capital Management, throughout the entire lifecycle of the application including development of RFP & technical evaluation of any outsource function
- To support business objectives, covering analysis and design of business requirements, solution conceptualization technical design & specification, and configuration the various application areas such as PA, PY, OM, TM, REC, CATS, TEM, PMS, PCP, SAP Portal -web dynpro & ESS/MSS
- Working closely with all business stakeholders (internal and external) defining requirements and providing functional solutions. This will include the preparation of master data and extraction of transactional data from various systems, definition of user roles and authorizations, developing report layouts, handling change management cycle, creating end user documentation and training curriculum, and working with the necessary stakeholders to conduct end user training (all where applicable)
- Manage internal HCM team & different vendors to deliver efficient and effective solutions
- Responsible for all primary support of the Human Capital Management applications using SAP solution manager tool
- Develop & Mange Outsourced employees contract and all associated procurement activities
- Develop IT yearly budget including Operating Expenditure & Capital Expenditure for IT department & monitor IT business solution section budget expenses
- Project On hand ( As Project Manager): o Manpower Planning for Finance & HR ( In Process)
o Time & Attendance/ Timesheets automation project ( In Process)
o Monthly Cost Allocation Project ( In Process)
o Timesheet process for Transports outsourcing
o SAP E- Recruitment - eREC ( Completed)
o SAP HCM Roles & authorization project ( In Process)
o SAP Performance Management System - PMS ( Completed)
o SAP Training & event management - TEM ( Completed)
o SAP Personal Cost planning - PCP ( Completed)
o SAP SP upgrade for HCM components ( Completed)

Nov 2011 till Jan 2013 Assistant Manager - SAP HCM Functional Analyst - Business Solutions Section (ITD)

Main Responsibilities:
- Assist in the participation of implementations and improvements of Human Capital Management, throughout the entire lifecycle of the application (Project Preparation, Blueprint, Realization, Final Preparation, Go live and Support)
- Defining HCM user roles and authorizations, preparing end user documentation, and working with the necessary stakeholders to conduct end user training (all where applicable)
- Develop detailed functional specifications for solution, perform functional unit testing and create test scripts and participate in integration testing with appropriate end-user and technical groups ( Change Management cycle)
- Support Human Capital Management applications enhancements using SAP solution manager for the following modules: PA, PY, OM, TM, REC, CATS,
- Actively participate in the complete development lifecycle of all applicable projects relating to their assigned SAP functional applications, including requirements gathering, analysis and recommendations, solution design, implementation, testing and documentation
- Participate in IT yearly budget activities & Development of a 3 years IT Strategy
- Main Completed Projects ( As Functional lead)
o SAP & Active directory integration
o SMS Gateway in SAP
o Enterprise Portal project- ESS/MSS, Unified UWL, leave application & Portal content ( Completed)
o HCM master data cleansing
o Employee Insurance Application
o Overtime approval Application
o Pension Application/report/master data

Dec 2010 till Oct 2011 SAP HCM & DMS Consultant - Business Solutions Section (ITD)

Main Responsibilities:
- Troubleshooting, analysis, planning, and execution tasks for HCM & DMS SAP systems which include ECC, Portal, and Solution Manager.
- Design and implement HCM & DMS SAP solutions by translating business requirements into configuration; configure and maintain settings in SAP.
- Provide routine systems operation support: diagnose and fix system problems, monitor and maintain batch processes; maintain production and test environments.
- Manage Requests for Minor Enhancements; Analyze requirements
- Provide technical/process consulting: Work with business clients to analyze operations and propose changes/improvements; Design and implement technical solutions that meet business user requirements. Interface with other IT disciplines to successful complete implementations.
- Training: Assist business clients with in-depth, advanced training, new user trainings.
- Main Completed Projects: o EHP5 upgrade project
o OM Automation - Using standard reporting line function
o Exit check list application
o Education allowance application
o SAP Payroll optimization project
o SAP Documents Management System Phase II - Document processing & approval
o Attendance system with SAP integration

April 2008 till Nov 2010 Application Administrator - Business Solutions Section (ITD)

Main Responsibilities:
- Involved in various activities of applications development environment. Gathering business/technical requirements via user interviews and research.

- Design processes to meet business requirements by matching applications functionality with business needs. Performing and documenting technical design that aligns with process design, performing

- Configuration/testing, facilitating user testing, scheduling training and arrange for it.

- Provide second level application user support: analyze/resolve problems, configure/test for the following HCM modules: PY, PA, OM, TM, REC & CATS

- Perform system maintenance: update configurable master data, streamline technical functions, standardize processes, and cleanup/housekeeping for system and/or data.

- Perform complex/integrated enhancements, designs and business process definition with little direct supervision.

- Main Completed Projects: o ERP SAP Implementation Project for HCM main areas: - Payroll
-Organizational Management
-Personnel Administration
-Time Management
-Recruitment
-Timesheets (CATS)
o SAP Documents management system

Summer Internship

2006 Ministry of Public work and housing Dubai, UAE

SKILLS, INTERESTS