Operations Manager
Boecker
Total years of experience :15 years, 7 Months
- Preparing department’s yearly budget and monitoring expenses over the year
- Auditing ( schedules, Overall service, Protocols, clients’ reports)
- Technical Support for the Operations Department
- Ensuring customer service being implemented
- Maintaining high renewal rate for the Department
- Meeting Department’s KPIs
- Preparing monthly reports to the General Manager.
- Meeting & Coordinating with Class A clients
- Conducting Monthly meetings with field technicians & Back office staff
- Highlighting gaps and setting action plans for the development of the Department via constructive trainings (Outsourced & internally prepared)
- Coordinating with other departments to ensure the system is properly integrated
- Implementing new techniques in coordination with the Regional Operations Manager
- Ensuring all the companies protocol and procedures are being implemented in the Department.
- Involved in the recruiting process of the Employees.
Project: Durrat Al Bahrain Bahrain 2010
- Preparing reports and managing the whole project (Landscaping and irrigation)
- Checking schedule and materials
- Requesting inspections from ATKINS and following up with them
- Distribution of manpower and machinery
- Controlling the daily accomplishment and materials used and expenses
- Preparing monthly invoice to charge to the Client.
Project: Royal Commission (Aqua Park and Najd Park KSA) KSA 2009
- Preparing reports and managing the whole project (Landscaping and irrigation, electrical works, civil works, and rental of equipment).
- Controlling works of Engineers in different fields. Getting their reports and finalizing a general report to the Royal Commission.
- Attended and handled all RC meetings to discuss schedule and how to meet up with it other than site problems and suggestions.
Project: Nesma Project (Manifa Causeway - ARAMCO Camp) KSA 2009
- Supervision and management of the whole project.
- Installation of Irrigation and implementation of Landscaping under ARAMCO supervision and Inspection.
- Controlled the problems on site and supervised the labor and Forman
- Attended all ARAMCO weekly meetings. (to solve and discuss site problems and schedule)
- Prepared weekly reports and schedule.
Project: Prince Turky Villa Hardscape & Landscape KSA 2008
- Preparation of BOQ and all related Purchase orders for the project achievements
- Control and supervise the irrigation and assure its implementation according to the required design.
Had so many activities during the years of Study: Worked in the soils lab, (student job) Played for the varsity volleyball team and received the MVP in 2008 Student Representative for the year 2006-2007 (representing my faculty)
• 1990-2003 Lebanese Baccalaureate in General Sciences Greater Beirut Evangelical School Beirut, Leb