Resident Engineer
Netapp Corporation
Total years of experience :20 years, 2 Months
Provided All level support for any storage related issues.
Planned and executed rolling ONTAP upgrades.
Identified and addressed gaps in system and documentation.
Provided level 3 support for
Managed and supported Storage environment comprised of 3 EMC VNX, 2 EMC Isilon, Brocade switches, Data-Domains and Tape libraries from IBM and Dell. Storage tasks to name a few included storage provisioning, data protection, capacity management, and data migration.
Advised Remediation plan for 5 Netbackup Environments (version 5.x to 7.6.1.2) at locations Dallas, Miami, Oakville and Guelph (2 Backup Domains) for Restaurant Brand International (Parent company for Burger King and Tim Hortons).
Configured and supported HBA drivers and installed Multi-pathing software on AIX, Linux and Windows Machines.
Assisted Server and Database teams to configure systems for better optimization of data traffic and backup streams.
Created Shell scripts for automation and Reporting of various matrices for performance tuning of Systems.
Supported Microsoft Data Protection Manager Environment before decommissioning it.
Improved Backup success rate from 70% to 99% within 3 weeks’ period.
Responsible for project related work on
Installed and Configured Multi-pathing software and installed Snap-Drive on Windows and UNIX machines.
•Utilized /var/log/messages and /var/adm/messages for Solaris and Linux server issues.
•Created one line Unix / Linux shortcuts for Capacity analysis or success / failures rate for NetBackup by reading a file, filter parameters, do calculations, print output to a console or a file
•using cat, grep, sort, sum, awk / nawk commands.
•Trouble-shooter File-system and LUN issues on Linux, AIX and Windows machines.
•Attached Tape drives to Linux and Windows machines.
•Supported VMware 5.5 environment, created VMs, Snapshots. Created Data-stores performing all tasks including Zoning the ESX hosts to Net-app appliances, creating and allocating LUNS, and scanning the LUNs on ESX hosts.
Backup and Disaster Recovery:
•Acted as SME and Team Lead providing expertise and advice in all Backup related matters.
•Upgraded Net-backup 7.5.0.3 to 7.5.0.6 then to 7.6.0.2.
•Created multiple scripts for automation and reporting.
•Lead the LTO4 to LTO6 tape drive migration.
•Designed and Implemented the DR Master solution for Net-backup Environment to provide Business Continuity model.
•Provided a lead role for Support of Net-backup Environment comprising of Single Master, 5 Media servers using Basic Disks, MSDPs and StorageTek SL3000 tape libraries spanning over 2 data centers in Calgary.
•Created SOX compliance reports for audit purposes.
•Documented procedures for Backup and Recovery.
Storage:
•Supported and managed very large storage environment comprising of 40+ Net-app Filers being used as NAS and SAN storage.
•Created Snap-Shots, Snap-Mirrors, Volume, Qtrees, Exports and Shares on Net-app Filers.
•Participated in 7-mode to C-DOT migration.
•Configured Tape drives and NDMP backups on Net-app filers.
•Performed host side configuration using Snap-drive.
•Managed Aggregates, Disks, Disk shelves.
•Monitored capacity and performance using DFM and On-command Insight.
•Provided end to end support for SAN infrastructure that includes Zoning, Lun Creation, LUN Mapping, and client side installation of utilities and configuration of LUNs.
•Lead the FOS upgrades on all Brocade switches and advised best practices for Zoning and other fabric related tasks.
Installed and Configured HBA Drivers from Emulex and Qlogic on UNIX, Linux and Windows operating systems.
•Installed and configured Multi-pathing software from Net-app, IBM and EMC on UNIX and Windows machines.
•Scanned LUNs, Created and Mounted File Systems on Windows and UNIX machines.
•Configured permissions on Solaris and Linux Net-backup servers for Backup and Systems admins.
•Participated in design and implementation phase of the virtualization project using VMWare software
Backup and Disaster Recovery:
•Implemented, supported and took part in design of Net-backup 6.5.6 environment spanning across 2 sites connected via DWDM network with single Master, 10 core Media servers, 150+ Enterprise clients (media servers), 4000+ Windows, Unix, Linux and Netezza clients, 8 EMC EDL4206 Virtual Tape Libraries, 1 StorageTek SL8500 Tape Library controlled via ACSLS software and 4 EMC Data-Domain DD880s and 1 DD690.
•Supported a Net-backup 6.5.4 environment with Single Master, single core media Server, 200+ Windows and Unix clients, one StorageTek L700 Tape Library.
•Designed, deployed and supported Avamar 5.x (16 nodes) environment spanning on 2 different sites working as master and slave replication partners, backing up 400+ regional and branch Windows clients.
•Designed, Implemented and supported a Net-backup 7.1.0.1 environment with single Master, 4 Core media servers, 3 Data-Domain DD880s, 500+ VMWare clients.
•Upgraded Net-backup 6.0 to 6.5.4 then to 6.5.6.
•Implemented and maintained Data Protection Advisor 7.1 to collect data and generate reports from multiple backup environments and SAN fabrics.
•Designed, created, automated and presented multiple Storage related reports using DPA (Data Protection Advisor), NOM / NOC (Net-backup Operations Manager / Center) and Shell / Perl scripting.
Storage:
•Supported a very large multi-site, multi-vendor, multi-tier core SAN environment at CIBC comprised of multiple DS8x00, DS5xx0, DS4x00, 4 and 8 node IBM SVC Clusters, IBM XIVs (Gen 2 and Gen 3), Multiple Brocade DCX and 48K Switches (4 different Fabrics), 2 EMC DMX 3s, 2 EMC Centerra, i10k Mcdata Intrepid switches and multiple Brocade Blade Chassis Switch Modules configured as Access Gateway.
•Supported a multisite medium sized SAN environment at Intria (Subsidiary of CIBC) comprised of DS8x00s, DS5xx0s, 2 and 4 node IBM SVC Clusters, a mix of Brocade 48k, DCX and Cisco MDS switches.
•Performed routine storage tasks like Configuring new equipment, Zoning, SAN Allocations, Data migration (Frame to Frame and Frame to SVC), Data mirroring (Local, Metro and Global mirror), Data Replication for Tier 1 storage (PPRC and SRDF), SAN Virtualization using SVC and configuring Blade-Centre switch modules to provide SAN connectivity to individual blades.
•Managed and Monitored SAN environment using Tivoli Productivity Center (TPC), Intell-imagic Vision and Virtual Instruments.
•Performed / supervised / Co-ordinated with vendors, the code upgrades on various data storage devices.
•Created V-filers, Volumes and Qtrees on Net-app filers.
•Implemented and supported Varonis and NTP QFS.
•Configured Quota and Auditing for NAS Qtrees using NTP QFS and Varonis software.
Managed a Team of 12 Technical staff comprising of, Network, Intel and Unix specialists and general Technical Specialist.
Managed a yearly budget of 5 million dollars. Purchasing, Procurement, Licensing, Vendor and Resource management.
Performed IDPs, PMM and Mentoring of new and existing staff on a regular basis. Kept the team updated with all current and new company policies and procedures.
Delegated team members to create infrastructure diagrams and provide information to documentation team to create run books for various applications and procedures.
Hired, Trained, retained and monitored staff for performance.
Attended TAB and CAB meetings on a weekly basis for analyzing and approving changes in the environment.
Participated in formulation and implementation of BCP to ensure the availability of data processing support for critical applications, data, and services.
Education Bachelor of Arts
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