Sr Digital Marketing Executive
Al Zahra Hospital Dubai
Total years of experience :14 years, 10 Months
Managing online brand and services campaigns to raise brand awareness
Monitor, analyze and tracking conversion rates and making improvements to the online platforms
Promote the company services awareness through SEO optimization and attractive websites Ideas, ensure the website visitors friendly UI of the web resources.
Screen potential business deals by analyzing market strategies, deal requirements, potential, and evaluating options; resolving internal priorities; recommending equity investments.
Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
Information Technology and Internet services (E-Marketing, Web
solutions, Hosting, Web Designs/Development)
Business Analysis Specialist (Latest)
Company: LINKdotNET - Mobinil
Location: Cairo, Egypt
Company Industry: Information Technology and Internet services (The biggest ISP in Egypt; Forecasting & planning: the CS and Sales needs, WFM, schedule and analysis as
well.
Workflows design and reports as well.
CRM/ERP experience: I used to sell and customize CRM and ERP solutions such as MS
Dynamic or Vtiger and other open source and custom ecommerce solutions
Expert in design the efficient, effective and innovative solutions after gathering the requirements
from the customers.
I used to manage sales team for selling MS Dynamics CRM as well.
Proposal development based on various business models.
Analyze the customer needs in order to deliver to the development team.
Meet and convince the customer about the well modules that is set his needs.
LINKdotNET Products and Customer Service Enhancements Project Manager
Project Manager for (Motive-Dr.LINK-bsolutions-Live support and ARPU+)
Design the Products workflow regarding the customer experience and the technical issues
manage the knowledge between ranges of departments.
Products development between the business applications and the operation.
Daily Basis Reports and Monitoring LINKdotNET Call Center SLA Performance.
Responsible for Leading about (More than 300 Employee).
Quality Control Evaluation Enhancements Cycle.
Design LINKdotNET Call Center Knowledge Base and operation Workflows.
Specialties
* Contact Centers Improvement and WFM
* Social Media Improvement
* ERP/CRM Solution Architect and Business Process (Workflows) Expert.
* Productivity Enhancement
* Web Project Management
* Project Implementation
* Customer Relations / Call Center Development
Bachelor's Business Administration.