أمير محمد, Senior Account Manager

أمير محمد

Senior Account Manager

Abou Ghaly Motors

البلد
مصر
التعليم
بكالوريوس, Mechanical Engineering
الخبرات
8 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 3 أشهر

Senior Account Manager في Abou Ghaly Motors
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ سبتمبر 2016

-Responsible for the workshops’ capacity planning and daily schedules.
-Managing all customer operations starting with setting appointments to after service follow-up.
-Issuing the right job cards and following up on them with the concerned workshops.
-Engaging with the customer and updating them with cost and delivery time.
Analyzing customer complaints, identifying the root causes and doing the necessary consultation.
-Developing the corrective actions needed to these complaints and reporting to the Service Manager.
 Measuring customer satisfaction periodically

Talent Program Engineer في Abou Ghaly Motors
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مارس 2016

between After Sales Departments in CJDR and Subaru; Workshop, Reception, Spare Parts, online courses and class courses
Getting familiar with the logistical side of the company
Working SAP
Optimizing Subaru Workshop
Introducing a new department

Trainee في Baker Hughes
  • مصر
  • إلى

Acquiring knowledge about Directional Drilling

Fixing and maintaining tools

Trainee في June 2014 Schlumberger Information Solutions
  • مصر
  • إلى
internship في nd used a new software
  • إلى

during

Trainee في Schlumberger
  • مصر
  • إلى

Acquired more technical knowledge about more tools

Inspected various tools in the base

Trainee في 2013 Mercedes CNA
  • مصر
  • إلى

Inspected the cars to determine their problems

Replaced one engine and 3 transmission systems

Fixed and maintained cars

Trainee في Schlumberger
  • الإمارات العربية المتحدة
  • إلى
trainee engineer في 2012 M/LWD (Measuring/Logging While Drilling) and Directional Drilling Trainee, Schlumberger
  • مصر
  • إلى

responsible for assembling and disassembling the tools needed for the job

Onsite trainee engineer, analyzed the data feedback from the well

Fixing and maintaining tools in the base

الخلفية التعليمية

بكالوريوس, Mechanical Engineering
  • في The American University
  • يونيو 2010

.

الثانوية العامة أو ما يعادلها, Mechanical Engineering
  • في The American University
  • يونيو 2010

.

الثانوية العامة أو ما يعادلها,
  • في St. Fatima Language School

,

Specialties & Skills

Mircosoft word
Problem Solving
Inventory Control
Team building
Continuous Improvment
Team Leadership
Team work
Inventory Analysis
Entrepreneurship
Automotive
Event Planning
Solid Works
MITCalc
AUTOCAD
BUDGETING
BUSINESS PLANS
CERTIFIED NOVELL ENGINEER
DOCUMENTATION
ENGINEERING
FINANCE
IMAGING

اللغات

العربية
متمرّس
الانجليزية
متمرّس