Amira Fathy, Call Center Agent

Amira Fathy

Call Center Agent

Orange

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Computer Science
Expérience
2 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 4 Mois

Call Center Agent à Orange
  • Egypte - Le Caire
  • octobre 2015 à décembre 2015

Handling customers requests-solving problems-using IT systems

web developer à Sistrum
  • Egypte - Le Caire
  • octobre 2014 à octobre 2015

developing E-commerce website using asp.net, ajax, N-tier, JS, CSS and C#. Work in HR system, school management system, Comics website, News website

System Administrator à Menoufia University
  • Egypte - Tanta
  • décembre 2013 à mai 2014

system administrator for faculty management system that manages students, teaching staff and employees information and training the employees to use the system.

Web developer à Peardev
  • Egypte - Tanta
  • novembre 2012 à mai 2013

developing websites using asp.net, ajax, N-tier, JS, CSS and C#. Work in HR system, school management system, News website

Éducation

Baccalauréat, Computer Science
  • à Faculty of Computers and Information
  • juin 2009

good for graduation degree, excellent in graduation project which is secure real-time video streaming through mobile application, graduated from Information Technology Institute 9-Month Program from .Net track

Specialties & Skills

Computer Science
Software
Programming
Customer Service
Organization Skills
Communication skills
IT Proficiency
Business Etiquette

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

ITI Certified (Certificat)
Date de la formation:
September 2010
Valide jusqu'à:
June 2011

Loisirs

  • Reading
    read many books
  • spirituality
    Meditation