Bayt.com
Amira Fathy, Call Center Agent

Amira Fathy

Call Center Agent

Orange

Location
United Arab Emirates
Education
Bachelor's degree, Computer Science
Experience
2 years, 4 Months

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Work Experience

Total years of experience :2 years, 4 Months

Call Center Agent at Orange
  • Egypt - Cairo
  • October 2015 to December 2015

Handling customers requests-solving problems-using IT systems

web developer at Sistrum
  • Egypt - Cairo
  • October 2014 to October 2015

developing E-commerce website using asp.net, ajax, N-tier, JS, CSS and C#. Work in HR system, school management system, Comics website, News website

System Administrator at Menoufia University
  • Egypt - Tanta
  • December 2013 to May 2014

system administrator for faculty management system that manages students, teaching staff and employees information and training the employees to use the system.

Web developer at Peardev
  • Egypt - Tanta
  • November 2012 to May 2013

developing websites using asp.net, ajax, N-tier, JS, CSS and C#. Work in HR system, school management system, News website

Education

Bachelor's degree, Computer Science
  • at Faculty of Computers and Information
  • June 2009

good for graduation degree, excellent in graduation project which is secure real-time video streaming through mobile application, graduated from Information Technology Institute 9-Month Program from .Net track

Specialties & Skills

Computer Science
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Software
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Programming
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IT
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Customer Service
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Organization Skills
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Communication skills
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IT Proficiency
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Business Etiquette
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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

ITI Certified (Certificate)
Date Attended:
September 2010
Valid Until:
June 2011

Hobbies

  • Reading
    read many books
  • spirituality
    Meditation