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amir atef, Customer service & Quality & Audit

amir atef

Customer service & Quality & Audit·infofort

Egypt

Bachelor's degree, حضارة اوروبية قديمة

Work experience

Total years of experience: 20 years, 4 months

Customer service & Quality & Audit

March 2006 - Present

infofort

Cairo, Egypt

March 2006 - Present

receiving Call or mail from the client and handling his request, then make check on the quality of this request to meet his acceptance .. after that auditing the service to keep our SLA.

Company industry:
Utilities
Job role:
Customer Service and Call Center

Education

Ain Shams University Department of enceinte European civilization

May 2006

May 2006

Bachelor's degree, حضارة اوروبية قديمة

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Bachelor of Arts, Ain Shams University Department of enceinte European civilization, My graduation project was about art criticism of the acts of ancient Greek and the project was with Greek language.

El Kobba School In Cairo

May 2006

May 2006

High school or equivalent, حضارة اوروبية قديمة ولغات

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

1998 - 2002 El Kobba School In Cairo. * Personal Info: Full Name Amir Atef Abbas Mohammed.

Skills

Analytical Skills
Expert
Analytical Skills
Expert
Customer Service
Expert
Customer Service
Expert
Adaptability
Expert
Adaptability
Expert
Customer Interactions
Expert
Customer Interactions
Expert
Highly gifted, creative, energetic and enthusiastic, civilized with others especially the client
Expert
Highly gifted, creative, energetic and enthusiastic, civilized with others especially the client
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Customer Service
Expert
Customer Service
Expert
Adaptability
Expert
Adaptability
Expert
Customer Interactions
Expert
Customer Interactions
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
English course
Berlitz
Aug 2011