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Amit Kapoor, Senior QA/QC Manager

Amit Kapoor

Senior QA/QC Manager·Alpha Data

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 25 years, 1 months

Senior QA/QC Manager

January 2024 - Present

Alpha Data

Abu Dhabi, United Arab Emirates

January 2024 - Present

Core responsibilities include:
• Develop and implement QA strategies, policies, and procedures.
• Align QA strategies with the overall business objectives.
• Lead and mentor the QA team, ensuring they are well-trained and motivated.
• Foster a culture of continuous improvement and quality excellence.
• Define quality metrics and KPIs to measure and improve product quality.
• Collaborate with cross-functional teams, including product development, engineering, and operations, to ensure quality is integrated into all stages of the product lifecycle.
• Manage QA resources, budgets, and timelines to meet project deadlines.
• Prepare regular reports on QA activities, quality metrics, and performance against goals.
• Maintain comprehensive documentation of QA processes, standards, and results.
• Present quality performance data to senior management and stakeholders.

Company industry:
IT Services
Job role:
Quality Control

IT Project Manager

June 2022 - January 2024

2Degrees

Auckland, New Zealand

June 2022 - January 2024

I’ve been actively involved in all the aspects of project management as well as the project planning.
Core responsibilities include:
 I am responsible for the multiple projects of the company regarding strategic business and other objectives of the organisation.
 I am totally responsible for building faithfulness, developing of rapport and good contact and maintaining good relationship with
the stakeholders at various levels inclusive of external people, who are associated with the organisation.
 As I am experienced with defining and initiating the projects, I used to assign the fellow managers different components of the
projects keeping in mind the ultimate success of the program.
 I was vigilant in watching the programme scope with certain business objectives and recommended necessary changes to reset
the programmes for more effective performances and achieve better results.
 In view of my vast experience, I am assisting the management in recruiting new candidates and training them in all the business
activities of the organisation

Company industry:
Telecommunications
Job role:
Information Technology

IT Project Manager

July 2019 - May 2022

Genesis Energy

Auckland, New Zealand

July 2019 - May 2022

As part of Web and mobile technology project team, I work across all online customer facing channels i.e web and mobile.
I’ve been actively involved in managing project and making sure in scope and timely delivery during every sprint.
Core responsibilities include:
 I was responsible for delivering new projects and thereby I have secured new partners and consulting engagements resulting
in the growth of the company with increase in profit.
 As a project manager, I was in charge of maintaining program management processes in the areas such as quality
management, resource management, cost management, etc. I had maintained all the program management with the
disciplines required.
 Develop and manage a project team.
 Coach & mentor team on project management practices.
 Provide leadership and support for
 Developing Web and Mobile project.
 Testing and operational support.

Company industry:
IT Services
Job role:
Information Technology

Senior Project Consultant

March 2015 - July 2019

Air NewZealand

Auckland, New Zealand

March 2015 - July 2019

I work across all disciplines of project management to enable and transform best practices within the project team.
Core responsibilities include:
 I was also deeply engaged in project management as well as project planning
 I was also in charge of preparing the budget and with the available financial resources; I could achieve profits for the
organisation.
 Drive Agile practices
 Coach & mentor project teams.
 I was vigilant in watching the program scope with certain business objectives and recommended necessary changes to re-set
the programs for more effective performances and achieve better results.

Company industry:
Airlines
Job role:
Information Technology

IT Project Manager

August 2008 - May 2015

Vodafone

Auckland, New Zealand

August 2008 - May 2015

I was responsible for managing large size Fixed Line projects assigned and doing small projects in mobile space.
 Responsible for producing project plan, budgeting, and taking ownership of project, scheduling, co-coordinating activities,
resolving conflict
 Manage the Project and incident management process and provided progress reports as well as financial reports
 Budget tracking and reporting.
 Coordination with business and stakeholders.

Company industry:
Telecommunications
Job role:
Information Technology

Senior Test Analyst

December 2007 - August 2008

Gen-i

Auckland, New Zealand

December 2007 - August 2008

The YPG Intranet Project was responsible for the transfer of the existing YPG intranet based on Vignette. The scope of this project was
to design and implement the new MOSS 2007 solution that duplicates the existing site using the functionality and features of MOSS.
Core responsibilities include:
 Develop and implement test plans.
 Effort estimation for projects.
 Functional and system testing for Java integration projects in the Telecommunications industry.

Company industry:
Telecommunications
Job role:
Information Technology

IT QA Analyst

December 2006 - December 2007

ASB

Auckland, New Zealand

December 2006 - December 2007

Worked on performance testing of ONYX 8 using Application Centre Test tool. Scope of the performance testing was to see that Onyx
8 performance should not be degraded as compared to Onyx 6. Onyx6 is the CRM system used by ASB Bank. Integration and
performance testing effort was estimated, and testing was carried out for all the systems. Also involved with UAT coordination for CRM
upgrade.
Core responsibilities include:
 Performance testing
 Develop and implement test plans, Effort estimation for projects.
 Analysis, setup and support changes in the QA environment.
 Managed User Acceptance Testing.

Company industry:
Banking
Job role:
Information Technology

Project Lead

June 2001 - November 2006

TCS, RBS, COLT

Delhi, India

June 2001 - November 2006

Various roles in India including development, testing and lead in projects with companies like TCS, RBS, COLT India limited

Company industry:
Telecommunications
Job role:
Information Technology

Education

Aligarh Muslim University

May 2001

May 2001

Bachelor's degree, Computer Science

India

GPA (percentage): 80%

GPA (percentage): 80%

B.Tech ( Computer Science)

Skills

IT Management

Expert

Test Automation

Expert

Testing

Expert

Certified Scrum Master CSM

Expert

IT Project Management

Expert

Project Management

Expert

Communication

Expert

testing

Expert

Management

Expert

Automation

Expert

Test Automation

Expert

Languages

English

Expert

Trainings and Certifications

Certifications

Project Management Professional (PMP)

Oct 2009