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Amit Kumar Singh, IT Consultant

Amit Kumar Singh

IT Consultant·Curatal

India

Master's degree, Master in Business Administration

Work experience

Total years of experience: 15 years, 3 months

IT Consultant

April 2023 - Present

Curatal

New Delhi, India •Remote

April 2023 - Present

City: Delhi Country: India

• Develop interactive dashboards and reports using Tableau and Power BI to visualize complex datasets and communicate insights efectively.
• Design intuitive visualizations that facilitate data-driven decision-making and drive business outcomes.
• Customize dashboards to meet specific stakeholder needs and preferences, ensuring clarity and usability.
• Customize visualizations based on feedback and evolving business requirements, maintaining accuracy and relevance.
• Ensure data quality and integrity by implementing data validation checks and error handling mechanisms in SQL, Pandas, SAS and Spark SQL.
• Work closely with cross-functional teams, including data engineers, business analysts, and decision-makers, to understand data needs and requirements.
• Communicate findings, insights, and recommendations to technical and non-technical stakeholders in a clear and concise manner.
• Collaborate with business stakeholders to define key performance indicators (KPIs) and metrics for measuring the success of analytical solutions.
• Participate in team meetings, brainstorming sessions, and knowledge-sharing activities to foster a collaborative and innovative environment.
• Experienced in Sourcing, Screening and recruiting top technical talent for Python, SQL and Data Engineering roles, ensuring alignment with project and organizational needs.
Company industry:
Knowledge Process Outsourcing (KPO)
Job role:
Information Technology

Senior Data Analyst

October 2022 - February 2023

INCUBIT GLOBAL BUSINESS SERVICES PRIVATE LIMITED

Gurgaon, India

October 2022 - February 2023

Project Name: Global Merchant Network Services Domain: Retail Client: AMEX Description: Global Merchant Dashboard and Optimization.
Roles and Responsibilities:
• Led the conception, design, and implementation of a comprehensive Tableau dashboard catering to global merchant operations. Incorporated key performance indicators (KPIs) and visualizations that provided real-time insights into sales, transaction trends, and regional performance, empowering leadership with a holistic view of merchant activities.
• Led the data collection and analysis using SQL, Python (Pandas, PySpark) & SAS to ensure accurate and comprehensive merchant data, enabling insights for optimizing merchant onboarding and transaction processes.
Company industry:
Business Consultancy Services

Assistant Manager (Data Analyst)

March 2021 - March 2022

Aegis Customer Support Services Pvt. Ltd.

Gurgaon, India

March 2021 - March 2022

• Implemented end-to-end Data Quality frameworks using AWS Glue, Athena,
and Python to perform schema validation, null checks, referential integrity,
and data freshness across cloud-based pipelines.
• Created Random forest Machine Learning model to predict probable buyers
as per the in-house Survey Data collected by MSIL Campaigns. The process
speed up the sales purchase of Maruti-Suzuki Car-Segment to 15.48% YOY
from 2021(13, 64, 787) to 2022(15, 76, 025).
Company industry:
Call Centers & Customer Care Outsourcing

Data Scientist

January 2019 - March 2021

AXCL DECISION ANALYTICS PRIVATE LIMITED

New Delhi, India

January 2019 - March 2021

City: New Delhi | Country: India

Project Name: Binary Classification using Random Forest Domain: Banking Client: Axis Bank
Description: Fraud Analytics

Roles and Responsibilities:
➢ Data Extraction and validating the datasets via SQL Server DB.
➢ Sanity check and data preparation via Panda in Python.
➢ Predictive Analytics using Logistic Regression, and Random Forest using Python.
➢ Measurement Techniques Confusion Matri x ( F1 Score).
➢ On the Basis Best F(Beta) Score, Selecting the Random Forest Model.
➢ The process helps in Detecting Real-Time Fraud and Helped the organization to reduce
online fraud by saving upto INR 15, 00, 00, 000/ Per Annum
Company industry:
Business Consultancy Services
Job role:
Information Technology

IT - SR. Executive

March 2014 - January 2019

Matrix Cellular International Services Ltd.

New Delhi, India

March 2014 - January 2019

Project Name: Churn Analysis Domain: Telecom (Vodafone, AT&T ) Client: Matrix Cellular International Services Limited
Description: Churn Analysis of Diferent Product Categories (International Data Card, International & Domestic SIM CARD, International Travel Insurance & Amex Credit Cards and Forex Cards).

Roles and Responsibilities:
• Led a comprehensive Churn Analysis project focused on diverse product categories, including International Data Card, International & Domestic SIM CARD, International Travel Insurance, Amex Credit Cards, and Forex Cards.
• Developed and implemented a dynamic Power BI report showcasing insightful visualizations for churn rates, time trends, and customer segmentation across diferent product categories.
• Utilized advanced predictive modeling techniques within Power BI to forecast churn, providing actionable insights for strategic decision-making and proactive customer retention strategies.
• Collaborated with cross-functional teams to integrate data from multiple sources, ensuring a robust and accurate data model for the Churn Analysis in Power BI.
• Provided data-driven recommendations based on the Churn Analysis, contributing to improved customer retention strategies and the overall success of the business. Demonstrated the ability to translate complex insights into actionable steps for stakeholders.
Company industry:
Retail & Wholesale

Executive- Customer Service

November 2013 - January 2014

BEST ECLUSTER SOFT SERVICES PRIVATE LIMITED

Gurgaon, India

November 2013 - January 2014

• Working as a customer care execuvtive for Car Insurance Domain
• Handling Inbound and Outbond calls.
Company industry:
Insurance & TPA

Network Analyst

July 2012 - July 2013

Scom technologies

Gurgaon, India

July 2012 - July 2013

worked as a network analyst for bharti airtel analyzing and optimizing network performance assisted in project meetings and presentations to understand client requirements and provide technical expertise collaborated with cross functional teams to integrate and manipulate data from various sources for analysis utilized network analysis tools and techniques to identify areas for improvement and enhance network efficiency contributed to the successful implementation of network enhancement strategies improving service quality for bharti airtel customers
Company industry:
Telecommunications

Engineer

July 2010 - April 2012

DSP CORPORATE SERVICES PRIVATE LIMITED

Gurgaon, India

July 2010 - April 2012

worked as a network analyst for bharti airtel analyzing and optimizing network performance assisted in project meetings and presentations to understand client requirements and provide technical expertise collaborated with cross functional teams to integrate and manipulate data from various sources for analysis utilized network analysis tools and techniques to identify areas for improvement and enhance network efficiency contributed to the successful implementation of network enhancement strategies improving service quality for bharti airtel customers
Company industry:
Telecommunications

Engineer Trainee

February 2010 - June 2010

Alcatel Lucent Managed Network Service India Limited

Gurgaon, India

February 2010 - June 2010

worked as a network analyst for bharti airtel analyzing and optimizing network performance assisted in project meetings and presentations to understand client requirements and provide technical expertise collaborated with cross functional teams to integrate and manipulate data from various sources for analysis utilized network analysis tools and techniques to identify areas for improvement and enhance network efficiency contributed to the successful implementation of network enhancement strategies improving service quality for bharti airtel customers
Company industry:
Telecommunications

Education

Sikkim Manipal University

June 2013

June 2013

Master's degree, Master in Business Administration

India

GPA (percentage): 62.5%

GPA (percentage): 62.5%

Master in Business Administration (Major : Project Management)

Rayat Institute of Engineering and Information Technology Ropar

June 2010

June 2010

Bachelor's degree, Bachelor of Technology

India

GPA (percentage): 71.8%

GPA (percentage): 71.8%

Electronics and Communications Engineering (Basics of Mobile Communication, Computer Programming, Electronics and Microprocessors)
View attachment

Skills

Data Analysis
Expert
Data Analysis
Expert
SAS
Expert
SAS
Expert
Python
Expert
Python
Expert
SQL
Expert
SQL
Expert
Tableau
Expert
Tableau
Expert
SQL
Expert
SQL
Expert
python
Expert
python
Expert
Pyspark
Intermediate
Pyspark
Intermediate
Big Data
Intermediate
Big Data
Intermediate
Power Pivot
Intermediate
Power Pivot
Intermediate
Excel
Intermediate
Excel
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Data Analysis
Intermediate
Data Analysis
Intermediate
ETL
Expert
ETL
Expert
Advance Excel
Expert
Advance Excel
Expert
Power Query
Expert
Power Query
Expert
Data Science
Expert
Data Science
Expert
PANDAS (PYTHON PACKAGE)
Expert
PANDAS (PYTHON PACKAGE)
Expert
PYTHON (PROGRAMMING LANGUAGE)
Expert
PYTHON (PROGRAMMING LANGUAGE)
Expert
CUSTOMER ANALYSIS
Expert
CUSTOMER ANALYSIS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
BUSINESS REQUIREMENTS
Expert
BUSINESS REQUIREMENTS
Expert
TABLEAU (BUSINESS INTELLIGENCE SOFTWARE)
Expert
TABLEAU (BUSINESS INTELLIGENCE SOFTWARE)
Expert
MySQL
Expert
MySQL
Expert
Power BI
Intermediate
Power BI
Intermediate
ITIL
Expert
ITIL
Expert
Tableau
Expert
Tableau
Expert
PostgreSQL
Intermediate
PostgreSQL
Intermediate
SAS
Expert
SAS
Expert
Management
Intermediate
Management
Intermediate
Machine Learning
Intermediate
Machine Learning
Intermediate
BMC Remedy
Intermediate
BMC Remedy
Intermediate
Servicenow
Intermediate
Servicenow
Intermediate
Customer Service
Beginner
Customer Service
Beginner
Sales
Intermediate
Sales
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Data Input
Intermediate
Data Input
Intermediate
Agile
Intermediate
Agile
Intermediate
Performance Management
Intermediate
Performance Management
Intermediate
Prompt Engineering
Intermediate
Prompt Engineering
Intermediate
AI Agents
Intermediate
AI Agents
Intermediate
People Management
Intermediate
People Management
Intermediate
Artificial Intelligence
Intermediate
Artificial Intelligence
Intermediate
Chatgpt Actions
Intermediate
Chatgpt Actions
Intermediate
Data Engineering
Intermediate
Data Engineering
Intermediate
Chatgpt
Intermediate
Chatgpt
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
APACHE SPARK
Intermediate
APACHE SPARK
Intermediate
DATA GOVERNANCE
Intermediate
DATA GOVERNANCE
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
EXTRACT TRANSFORM LOAD ETL
Intermediate
EXTRACT TRANSFORM LOAD ETL
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
SNOWFLAKE SCHEMA
Intermediate
SNOWFLAKE SCHEMA
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
AMAZON REDSHIFT
Intermediate
AMAZON REDSHIFT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ENGINEERING ANALYSIS
Intermediate
ENGINEERING ANALYSIS
Intermediate
EXPLORATORY DATA ANALYSIS
Intermediate
EXPLORATORY DATA ANALYSIS
Intermediate
AWS
Intermediate
AWS
Intermediate
Looker Studio
Intermediate
Looker Studio
Intermediate
splunk
Intermediate
splunk
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
DATA VISUALIZATION
Intermediate
DATA VISUALIZATION
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate

Social profiles

Github
Github
github.com/singhamit8467

Medium
Medium
medium.com/@singhami8467

Facebook
Facebook
facebook.com/amitkumasingh

Languages

English
Intermediate
Hindi
Beginner

Training and Certifications

Certifications
The Fundamentals of Digital Marketing
ITIL V3
Big Data
Data Science with SAS and Excel
Power BI Training
SAS Programming in 7 Steps
Intermediate Tableau
GRL EET1 2022 Information Security Awareness
GRL EET1 2022 Anti-Money Laundering
Introduction to Data Analytics with Hive
Overview of Tableau Prep
Introduction to Tableau
Introduction to Python
Introduction to SQL
Data Science with SAS and Excel,Power BI, Big Data
SQL, Python, Tableau
Data Engineering
Big Data101
Sep 2024
Show credentials
Power BI Training
Apr 2024
Show credentials
Tableau Basics
Nov 2023
Show credentials
Python for Beginners: Learn Python Programming (Python 3)
Mar 2024
Show credentials
Certified Data Science with SAS and Excel
Apr 2024
Show credentials
ITIL V3
Sep 2018
Show credentials

Hobbies

  • Playing Volleyball
  • Playing Batminton
  • Playing Cricket
    Love to play cricket as Off&leg-spinner and Opening batsman.